Redeem miles
Singapore Airlines and SilkAir
Whether you are taking a family vacation or going on a business trip, you can choose from all of the destinations around the world that Singapore Airlines and SilkAir fly to.
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Redeem your miles for a flight on Singapore Airlines - the world's most awarded airline.
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Redeem your miles for flights on SilkAir - "where the World unwinds".
Redeem your miles online and save 15% on miles
Redeeming your KrisFlyer miles online for award tickets and upgrades is not only easy; it’s great value too, with a 15% discount on the usual number of miles required.
Award Flights
You can redeem for one-way or round-trip flights. A one-way award flight require half the miles needed for a corresponding round-trip flight. The award types available are :
- Saver Award
- Standard Award
- Full Award
Extension of Saver Award
Starting 8 March 2012, you can redeem Saver Award for First and Business Class on most flights departing from 1 April 2012, including First and Business Class on our B777-300ER flights; and Business Class on our A380 and A340-500 flights. To find out more, please refer to the Frequent Asked Questions below.
Important information for award flights (General)
- To redeem your miles for an award flight on the Singapore Airlines Suites, please call KrisFlyer Membership Services.
- Only electronic tickets will be issued.
- Terms and conditions apply.
Important information for award flights (Applicable until 31 March 2012)
- Only Standard and Full awards are available for redemption in First and Business Class on B777-300ER flights.
- On B777-300 flights with the same First Class seats that are fitted on B777-300ER flights, only Standard and Full awards are available for redemption in First Class.
- Only Standard and Full awards are available for redemption of flights on the all-Business Class A340-500.
- On the A380, only Standard and Full awards are available for redemption in Business Class.
Upgrade Awards
Your miles can be redeemed for one-way or round-trip flight upgrades; one-way upgrades require half the miles needed for the corresponding round-trip upgrade. Like award flights, the types for upgrade awards are :
- Saver Award
- Standard Award
- Full Award
To redeem upgrades, log into your KrisFlyer account, select the eligible commercial bookings you have already made from 'My Bookings' and choose to upgrade with miles.
Extension of Saver Award
Starting 8 March 2012, you can redeem Saver Upgrade Award for First and Business Class on most flights departing from 1 April 2012, including First and Business Class on our B777-300ER flights; and Business Class on our A380 and A340-500 flights. To find out more, please refer to the Frequent Asked Questions below.
Important information for upgrade awards (General)
- Only Economy Class tickets purchased on Singapore Airlines in S, Y, B or E booking classes or Y, B, E booking classes on SilkAir, are eligible for redemption of upgrades from Economy to Business.
- Redemption of upgrades must be confirmed at least 24 hours before flight departure.
- The 15% discount for redeeming upgrades online is applicable only to commercial bookings on Singapore Airlines made online.
- To redeem your miles for an upgrade to the Singapore Airlines Suites, please call KrisFlyer Membership Services.
- Only electronic tickets will be issued.
- Terms and conditions apply.
Important information for upgrade awards (Applicable until 31 March 2012)
- Only Standard and Full upgrade awards are available for redemption on B777-300ER flights.
- For redemption of upgrades from Business to First Class on B777-300 flights with the same First Class seats that are fitted on B777-300ER flights, only Standard and Full awards are available.
- Only Standard and Full awards for upgrade from Economy to Business are available for redemption on A380 flights.
Frequently Asked Questions for Extension of Saver Award
Q: Can I redeem Saver Award for the Singapore Airlines Suites?
A: No. Saver Award are currently not available for the Singapore Airlines Suites. To redeem for the Singapore Airlines Suites, please contact KrisFlyer Membership Services.
Q: When can I redeem Saver Award for First or Business Class on the A380, A340-500 and B777-300ER?
A: Starting 8 March 2012 for flights departing 1 April 2012 onwards.
Q: Can I redeem Saver Award for First or Business Class on the A380, A340-500 and B777-300ER if my departure date is before 1 April 2012?
A: No. If you are travelling before 1 April 2012, you need to redeem Standard and Full Awards for First and Business Class on the A380, A340-500 and B777-300ER.
Q: Can I redeem round-trip Saver Award for First or Business Class on the A380, A340-500 and B777-300ER if my departure date is before 1 April 2012 and my return date is on or after 1 April 2012?
A: You may redeem the round-trip journey as two separate one-way Saver Award. By doing so, you can redeem Saver Award for First or Business Class on the A380, A340-500 and B777-300ER for your return flight.
Q: If I have already redeemed Standard or Full Awards in First or Business Class on the A380, A340-500 and B777-300ER before the change, will I be automatically rebooked for Saver Award and be refunded the difference in miles?
A: You may cancel and refund your Standard or Full Awards redemption, and rebook as Saver Award. Existing refund fees will apply.
Q: What is the validity of the Saver Award?
A: The validity of Saver Award remains unchanged at 6 months.
Q: How many complimentary stopovers am I entitled to when I redeem one-way or round-trip Saver Award?
A: The existing complimentary stopover entitlement remains unchanged as shown below.
Fare Type |
Saver |
Standard |
Full |
One-way |
No Stopover |
1 Stopover |
1 Stopover |
Round-trip |
1 Stopover |
2 Stopovers |
2 Stopovers |
Validity of Award tickets |
6 Months |
12 Months |
12 Months |
To find out the number of miles needed for Singapore Airlines or SilkAir flights awards or upgrades, please use the Mileage Calculator or select the relevant award chart.
