Forms & Fees
KrisFlyer Service Fees
These services are available at nominal fees that can be paid in KrisFlyer miles or in US dollars (or local currency equivalent). Elite Silver, Elite Gold and PPS Club members will enjoy waived or reduced fees on many of these services,especially when the request is submitted online.
For Redemption Services |
||||||
|---|---|---|---|---|---|---|
|
KrisFlyer |
Elite Silver |
Elite Gold, PPS Club, Solitaire PPS Club |
|||
KrisFlyer miles |
US$ |
KrisFlyer miles |
US$ |
KrisFlyer miles |
US$ |
|
Request for redemption e-ticket |
||||||
With delivery of receipt by fax or mail |
No charge |
No charge |
No charge |
No charge |
No charge |
No charge |
Redemption ticket-related charges |
||||||
Cancellation fees* |
7,500 |
75 |
7,500 |
75 |
7,500 |
75 |
Change of date on Singapore Airlines and SilkAir flights |
No charge |
No charge |
No charge |
No charge |
No charge |
No charge |
Online change of route, cabin class or award type for tickets issued for flights on Singapore Airlines and SilkAir |
1,200 |
12 |
1,200 |
12 |
1,200 |
12 |
Offline change of route, cabin class or award type for tickets issued for flights on Singapore Airlines and SilkAir |
2000 |
20 |
2,000 |
20 |
2,000 |
20 |
Change of flight, date, route or carrier for tickets issued for flights on partner airlines# |
2,000 |
20 |
2,000 |
20 |
2,000 |
20 |
Extend validity of unused award ticket on Singapore Airlines and SilkAir for 3 months |
N/A |
N/A |
2,000 |
20 |
Waived |
Waived |
Redeposit miles of completely unused tickets (subject to validity of miles) online |
3,000 |
30 |
1,500 |
15 |
1,500 |
15 |
Redeposit miles of completely unused tickets (subject to validity of miles) offline |
5,000 |
50 |
2,500 |
25 |
2,500 |
25 |
For Managing Your Miles and Personal Information |
||||||
|---|---|---|---|---|---|---|
|
KrisFlyer |
Elite Silver |
Elite Gold, PPS Club, Solitaire PPS Club |
|||
KrisFlyer miles |
US$ |
KrisFlyer miles |
US$ |
KrisFlyer miles |
US$ |
|
Extend validity of expiring miles (fee per 10,000 miles or part thereof) |
||||||
Extend for six months online |
1,200 |
12 |
N/A |
N/A |
N/A |
N/A |
Extend for six months offline |
2,000 |
20 |
N/A |
N/A |
N/A |
N/A |
Extend for 12 months online |
N/A |
N/A |
1,200 |
12 |
1,200 |
12 |
Extend for 12 months offline |
N/A |
N/A |
2,000 |
20 |
2,000 |
20 |
Change of Redemption Nominees |
||||||
Online |
3,000 |
30 |
1,500 |
15 |
Waived |
Waived |
By fax |
5,000 |
50 |
2,500 |
25 |
Waived |
Waived |
For Other Services |
||||||
|---|---|---|---|---|---|---|
|
KrisFlyer |
Elite Silver |
Elite Gold, PPS Club, Solitaire PPS Club |
|||
KrisFlyer miles |
US$ |
KrisFlyer miles |
US$ |
KrisFlyer miles |
US$ |
|
Other services |
||||||
Reprint account statement** |
4,000 |
40 |
4,000 |
40 |
4,000 |
40 |
Replacement of membership card |
1,000 |
10 |
Waived |
Waived |
Waived |
Waived |
Walk-in service fee (in addition to fees for other services rendered) |
3,000 |
30 |
1,500 |
15 |
Waived |
Waived |
Important information :
Where multiple services are used, fees applicable are cumulative.
* This charge will be applicable if you change/cancel your award flight less than 24 hours before departure, or if you fail to use your confirmed reservation (as printed on your ticket) for any reason. Ticketing charges apply on a per ticket basis.
No refund and re-issuance of partially-used tickets.
No change of flight/date is allowed for partially-used tickets issued for flights on partner airlines.
#Except on the Singapore-Kuala Lumpur route, on Singapore Airlines and SilkAir - the fee is waived for change of carrier.
** For ad-hoc requests for printed statements; the fees are charged on a per request basis. A maximum of 3 bi-monthly statements within the last 12 months are allowed for each request. Additional statements will be counted as additional requests and the applicable per-request fees will be charged.
Each bi-monthly period begins with an odd-numbered month (example:January-February, March-April etc).
Members can also print their own bi-monthly statements free of charge by logging in at My Account.