Travelling with pets

 
 

Every country has its own set of requirements for animals. We encourage you to check your departure, transit and arriving countries' local requirements and restrictions on the acceptance of pets. You're responsible for preparing the necessary accompanying documents as required by the relevant authorities.

 
 

Transporting pets as checked-in baggage

 

We welcome your pets onboard, but only certain breeds of dogs and cats which are 3 months or older can be accepted as checked baggage at selected airports; (subject to your departure, transit and arriving countries' local requirements and restrictions). Other than domesticated cats and certain breeds of dogs, we are unable to accept any other animals or wildlife as checked baggage on our flights.

 
 

Transporting pets as cargo

 

Please get in touch with your local SIA Cargo office prior to your travel if you wish to transport pets as cargo.

 
 

Service dogs

 

Only seeing-eye and emotional support dogs with valid documentation are allowed in the aircraft cabin with you. If you're travelling with these service animals, you may get further information here.

 
 

Interline carriage

 

If you're connecting to another airline, you must comply with the airline's rules and regulations for pet travel. Please get in touch with the other carrier for more details.

SIA does not accept pets from other carriers on all our flights.

 
 

Charges

 

The weight of your pet and its shipping container will be counted towards your baggage allowance. You'll be charged for excess baggage if your pet (together with its container) and your other checked baggage exceeds the free baggage allowance.

If you're transiting in Singapore, you'll be charged a transshipment fee payable to the Agri-food & veterinary Authority of Singapore (AVA). Similarly, import and export permit fees are also applicable and payable to AVA if you plan to take your pet into or out of Singapore. Refer to Agri-food & veterinary Authority of Singapore for more details.

 
 

Essential documents and health requirements

 

To ensure a smooth journey, we encourage you to prepare the neccessary documents for your pet at least 2 weeks before your flight departure. You're responsible for all the required documentation and permits for your pet, such as:

  • SIA's Release & Indemnity form for the transport of pets as checked baggage (Please get in touch with your local Singapore Airline office to obtain the form);
  • Valid export/import/transshipment permits or licenses from your departure/destination/transit countries' relevant authorities;
  • Valid health and rabies vaccination certificates as required for your pet's travel;
  • Any additional documents that may be required by your destination/transit/departure countries' authorities.

To transport your pet into, out of or via Singapore, please apply for AVA license from the Agri-food & Veterinary Authority of Singapore.

For country specific regulations and documents required for pet travel, please refer to IATA Traveler's Pets Corner.

If you're transiting in Singapore, you'll be charged a transshipment fee payable to the Agri-food & Veterinary Authority of Singapore (AVA).

Similarly, import and export permit fees are also applicable and payable to AVA if you plan to take your pet into or out of Singapore.

 
 

Pre-departure preparations

 

Reservations

 

When you fly with your pet, it will travel in the comfort of the air-conditioned cargo hold, beneath the passenger cabin. If you wish to travel with your pet, please get in touch with your local Singapore Airlines office at the time of booking or at least 2 weeks before your flight departs. You must provide us with this information on your pet:

  • Type / breed / species
  • Gender
  • Name
  • Age
  • Colour
  • Weight of cage and pet
  • Dimensions of cage (length x breadth x height)
  • Import / export / transshipment permits numbers (if any)

Our staff will check on the space available for your pet and provide you with a Release & Indemity form to complete. You must present the completed form when checking-in for your flight at the airport.

 
 

Transiting Singapore

 

If your transit period in Singapore exceeds 4 hours, your dog or cat will be transferred to AVA's Changi Animal & Plant Quarantine station (CAPQ) in accordance to AVA's guidelines. A nominal fee will be payable to AVA to accomodate your dog or cat at CAPQ. For more details, please visit the Agri-food & Veterinary Authority of Singapore (AVA).

 
 

Shipping container requirements

 

The design and construction of your pet's shipping container must conform to IATA requirements.  The maximum height of the pet cage is 1.01m on the B777 aircraft , 0.56m on the A330 aircraft, 0.76m on the A350 aircraft , and 0.60m on the A380 aircraft.

In addition, you must provide your pet with a correct-sized, well-ventilated and leak-proof shipping container that meets the following requirements:

  • Enough space for your pet to turn about normally while standing;
  • Enough space for your pet to stand and sit erect and lie in a natural position;
  • Adequate ventilation on at least 3 sides (with the majority of the ventilation on the upper part of the container);
  • Food and water containers must be provided, either fixed inside the container or accessible for replenishment from outside the container;
  • Container is adequately secured to prevent your pet from escaping.

Guidelines for the dimensions of container are:

  • A = length of animal from tip of nose to base/root of tail
  • B = height from ground to elbow joint
  • C = width across shoulders or widest point (whichever is greater)
  • D = height of animal in natural standing position from top of head or the ear tip to the floor (whichever is higher)

Minimum width of the container dimensions:

  • Length = A + 1/2 B
  • Width = 2 X C
  • Height = D

For more details, please visit the IATA website.

 
 

Import, export and transshipment of pets into, out or through Singapore

 

If you're importing, exporting or transshipping pets into, out of or via Singapore, you can apply for the relevant AVA licenses at the Agri-food & Veterinary Authority of Singapore (AVA).

For transshipment of pets via Singapore, you should arrange for "pet care" with the AVA if your transit period exceeds 4 hours.

 
 

Day of departure

 

Travelling with your pet can be stressful for the both of you. To make the experience as smooth as possible, remember to:

  • Submit the completed Release & Indemnity form and present the original copies of documents required at our check-in counters.
  • Ensure that your pet is in good health and fit for travel.
  • Ensure that your pet is well fed and hydrated for travel.
  • Place a favourite toy or treat inside the container to placate your pet.
  • Mark your pet's name on the outside of the container.
 
 

Breeds of dogs not accepted for travel

 

We are unable to accept these dog breeds and their cross-breeds as checked baggage on our flights.

  • All Terriers
  • All Boxers
  • All Pugs
  • All Bulldogs
  • All Spaniels
  • All Mastiff
  • Brussels Griffin
  • Chow Chow
  • Japanese Chin
  • Lhasa Apso
  • Pekinese
  • Pit Bull
  • Shar Pei
  • Shih Tzu
  • Tosa
  • Akita
  • Dogo Argentino
  • Fila Brazillero & their crosses
  • All snub-nosed dogs
 
 

Specific country restrictions

 

You're unable to carry your pets as checked baggage into the countries listed below. Please get in touch with your local SIA Cargo office or an international pet transport company for assistance.

  • Into/out of Australia
  • Into/out of Brunei
  • Into/out of Denpasar
  • Into/out of New Zealand
  • Into/out of South Africa
  • Into/out of United States of America
  • Into Dubai
  • Into Hong Kong
  • Into Taipei
  • Into United Kingdom
 
 

Service dogs

 

A service dog will be regarded as unchecked baggage and will be carried without a charge, in addition to your free baggage allowance. Your service dog will not occupy a seat, and must be placed in a location that does not block escape routes in case of an emergency. Please provide moisture absorbent material, to be placed on the cabin floor underneath the dog at all times. A muzzle and harness are not necessary during the flight, but must be made available when required.

Only seeing-eye and emotional support dogs with valid documentation can accompany you on board any of our flights, in any class of travel. To make the necessary arrangements, please get in touch with your local Singapore Airlines office at least 2 weeks before your departure. You're responsible for preparing the documentation required by relevant authorities.