Haze Situation in Singapore
Singapore Airlines is closely monitoring the haze situation in Singapore and is working with the relevant regulatory authorities. Currently, Singapore Airlines' flights into and out of Changi Airport are continuing to operate as scheduled. However, contingency plans are in place should the situation worsen and affect flight operations.
We appreciate that some customers may wish to defer their travel at this time. Singapore Airlines will waive administrative fees/ penalties for refunds, re-booking or re-routing, for customers holding confirmed tickets for travel to and from Singapore between 21 and 27 June 2013, and issued on or before 21 June 2013. The above also applies to redemption tickets.
As we are experiencing high call volumes, we would like to request that customers with non-urgent travel plans call back at a later time or contact us via our online form. We apologise for the inconvenience and seek your kind understanding as we endeavour to serve you the best that we can.
Travelling to Singapore
Local authorities are providing regular updates about the haze situation in Singapore and PSI (Pollutant Standards Index) levels. The National Environment Agency has issued precautionary guidelines on the haze situation; more information can be found at the NEA website: http://app2.nea.gov.sg/weather-climate/haze-updates/health-advisories.
Updated on 21 June 2013, 2030 hrs (GMT +8)