Check-in

Airport Check-In

At Singapore Changi Airport Terminals 2 and 3, First-Class passengers and Solitaire PPS Club members with confirmed bookings on Singapore Airlines operated flights may proceed to check in at the First Class Check-In Reception.

Just like the service in a top-class hotel, a member of our Premium Services team will greet you when you arrive, and a porter will unload your baggage and assist you through to our First Class Check-in Reception, an elegant facility located next to immigration.

Our Premium Services Officer will handle your check-in while you sit back and enjoy the comfort of the lounge. A private entrance from the lounge leads you directly to Immigration, after which you can proceed to the SilverKris Lounge or to your boarding gate.

This service is available daily from 5.30 am to 1.45 am (the following morning) at Terminal 2 and 5.30 am to 12.45 am (the following morning) at Terminal 3.

At Singapore Changi Airport Terminal 2 and 3, customers holding confirmed flight bookings on Singapore Airlines may check in up to 48 hours before flight departure with their baggage. This service is available daily from 5.30 am to 1.00 am (the following morning).

In Terminal 2, First Class and Business Class passengers may check in at counters at Row 4 while Economy Class passengers may check in at counters at Row 8. In Terminal 3, First Class and Business Class passengers may check in at counters at Row 6 while Economy Class passengers may check in at counters at Rows 3 and 4.

For other countries, please check with the local office or click here to view the overseas check-in counters opening and closing times.

Checked baggage of group check-in passengers are to be accepted individually regardless of airport's security category. Family members, travelling as one party may combine the weight of their baggage and check-in together.

For Group Check-In, please proceed to row 7 of Changi Airport Terminal 2 and row 10 of Changi Airport Terminal 3.

First Class and Business Class passengers can check in from the comfort of our SilverKris Lounge in Singapore. This service is available to customers with confirmed flight reservations on Singapore Airlines operated flights travelling without checked baggage.

This service is available daily from 5.30 am until the departure of the last flight of the day. Simply obtain a stamp endorsement on your ticket from Row 4 (Terminal 2), Row 6 (Terminal 3) or First Class Check-In Reception and then present your ticket at the entrance to immigration area.

Singapore Airlines offers a range of services for passengers who require special assistance. At Singapore Changi Airport, we provide a Special Assistance check-in counter especially for the following passengers:

Expectant mothers
Unaccompanied Minors
Families with infants or toddlers
Passengers with reduced mobility
Passengers with disabilities

This check-in counter is located at:

Terminal 2 Row 8 Counter 12
Terminal 3 Row 3 Counter 10

Our ground staff will gladly render any assistance you may need after you have checked-in. For further information on Special Needs, please click here.