Airport Arrival Guidelines

 
Keep your travel stress-free by arriving at the airport early. Our guidelines will ensure that you depart on time.

Customers holding confirmed flight reservations on Singapore Airlines may check-in up to 48 hours before flight departure with their baggage.  Check-in will close 40 minutes before departure time.

Please proceed to your boarding gate 60 minutes before departure, the boarding gate will close 10 minutes before the departure time.

All SIA flights departing from Singapore will stop acceptance of passengers for check-in at 40 minutes before departure time. For other countries, please check with the local office for check-in closure times.




airport arrival
Singapore Airlines check-in counters are located in both Terminal 2 and 3. 

For Terminal 2, please proceed to: 

  • Row 4 (for First and Business Class Check-in)
  • Row 5 (for Business Class Self Service Check-in / KrisFlyer Elite Gold)
  • Row 7 (for Group Check-in)
  • Row 8 (for Economy Class Check-in)
  • Row 9 (for Economy Class Self-Service Check-in [front] and KUL Check-in [rear])

For Terminal 3, please proceed to:

  • Row 2 (for Australian and New Zealand flights Check-in)
  • Row 3 (for Economy Class Check-in)
  • Row 4 (for Economy Class Self-Service Check-in)
  • Row 6 (for First Class [last 2 counters], Business Class and Business Class Self Service Check-in)
  • Row 7 (for KrisFlyer Elite Gold Check-in)
  • Row 10 (for Group Check-in)


Boarding timetable
60 minutes to departure: Proceed to boarding
40 minutes to departure: Check-in closes
10 minutes to departure: Boarding gate closes

Check-in counters generally close 40 minutes before the departure time.

View overseas check-in counters opening and closing times, Click here.