Check-in Travel FAQ

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Internet Check-In
Leverage the Internet for easy, location-independent check-in. Find answers to your Internet check-in, seat change, check-in cancellation, self-printed boarding passes, and airport arrival questions.
Auto Check In Machines
The Automated Check-In Machines (ACM) by Singapore Airlines are self-service kiosks to help you with a faster and more convenient way of checking-in.
SMS Check-In
The SMS check-in service is designed to reduce hassle and offer more convenience when you are on the go.
Airport Check-in
There are many options for checking in at the airport. Learn more about the option that suits you best. Whether you are a KrisFlyer Member or an Economy Class passenger travelling without baggage, we will get you checked-in and ready to fly.
Downtown Check-in
For your convenience, you can check in from our downtown office in Singapore whether you are flying with or without baggage.
Telephone & Fax Check-in
The phone/fax Check-in facility will no longer be offered from 01 January 2007.  For your convenience, you may now check-in via the internet and print your personal boarding pass anytime, anywhere.  The self-printed boarding pass service is being made available progressively, at all our locations worldwide.  For availability of internet check-in options with printing of boarding passes, please click here.  Customers departing from Singapore can also use our Auto Check-in Machine available at the airport.