Travel FAQ

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When you travel SIA, you stay connected, informed, and up to date. Peruse our library of frequently asked questions (FAQ) to answer all your travel queries.

Check-in
We offer you a variety of check-in options so that you can handle the details of your travel when, where, and how you want. Get information on Internet Check-In, SMS Check-In, and general check-in answers.
Baggage
See what you need to know about what to pack and what to leave at home, as well as what suitcase sizes are allowed to our many destinations and three cabin classes.
General Questions
If you did not see your questions under another category heading, check here.
Mobile Services
Access Singapore Airlines' services while on the move. Get information on services related to flight alerts, iMode, Personal Digital Assistants (PDA) and General Packet Radio Service (GPRS.)

The phone/fax Check-in facility has been terminated as at 01 January 2007.  For your convenience, you may now check-in via the internet and print your personal boarding pass anytime, anywhere.  The self-printed boarding pass service is being made available progressively, at all our locations worldwide.  For availability of internet check-in options with printing of boarding passes, please  click here.  Customers departing from Singapore can also use our Auto Check-in Machine available at the airport.