FAQ

 

When you travel Singapore Airlines, you stay connected, informed, and up to date. Peruse our library of frequently asked questions (FAQ) to answer all your travel queries.

Travel FAQ
Check-in
We offer you a variety of check-in options so that you can handle the details of your travel when, where, and how you want. Get information on Internet Check-In, SMS Check-In, and general check-in answers.
Mobile Services
Access Singapore Airlines' services while on the move. Get information on services related to flight alerts, iMode, Personal Digital Assistants (PDA) and General Packet Radio Service (GPRS.)
Baggage
See what you need to know about what to pack and what to leave at home, as well as what suitcase sizes are allowed to our many destinations and three cabin classes.
General Questions
If you did not see your questions under another category heading, check here.
Technical Support FAQ
Online Bookings
Learn about online booking, making a redemption booking, fares, payment and ticketing options, and changes to your itinerary
Registration
If you wish to learn more about registration, or are having difficulty registering, this section may provide assistance.
Flight Alerts
Look here for help enabling the flight alert services offered by Singapore Airlines.
Technical Support