PPS Club Membership

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As a PPS Club member, you are assured of our dedication to providing you with the level of service and personalised attention that only membership in an exclusive club can bring, together with a host of privileges that will make your entire travel experience more comfortable, more convenient, more satisfying.

Air Privileges

Non-air Privileges

Becoming a PPS Club Member

Renewing Your PPS Club Membership

Guaranteed Reservation

If you are waitlisted in First or Business Class on Singapore Airlines or SilkAir, you will be offered the option of a guaranteed reservation in Economy Class on the same flight, thereby assuring you of a seat on your desired flight.

Please place your request directly with Singapore Airlines or SilkAir at the time of reservation, at least 24 hours before departure.

If your booking on Singapore Airlines or SilkAir is made with another airline or through a travel agent, please contact Singapore Airlines or SilkAir directly to receive this privilege.

This privilege does not include specific seat selection and does not apply to award flights. Applicable for all Singapore Airlines and SilkAir flights only. Not applicable on the Singapore-Kuala Lumpur-Singapore shuttle service or codeshare flights operated by other airlines.

Priority Reservation Waitlist

In instances where you are waitlisted for a flight on Singapore Airlines, SilkAir or a Star Alliance Airline, you will have priority when a seat becomes available. If you are travelling on Singapore Airlines or SilkAir, your immediate family members (spouse and children) can also enjoy this privilege as long as they are on the same flight as you.

Priority Check-in

Please feel free to check in at the Business Class counter when travelling in Economy Class on Singapore Airlines. Immediate family members with you on the same flight are also invited to check in at the Business Class counter. If you are travelling on SilkAir, please check in at the Business Class Counter. You can also check in at Virgin Atlantic’s Upper Class counters when travelling in Economy Class on Virgin Atlantic, and at Star Alliance Gold counters when travelling in Economy Class on Star Alliance airlines.

Increased Check-in Baggage Allowance

When it comes to the check-in baggage allowance, you will receive a 100% increase on that permitted by the class in which you are travelling on Singapore Airlines or SilkAir. If you have immediate family members accompanying you on the same flight, they will also receive this 100% increase in allowance.
On selected Virgin Atlantic and Star Alliance flights, you may check in an additional 20kg (44lbs) or one extra piece of baggage*.

* The piece concept applies primarily to flights to and from North America; for flights on Singapore Airlines and SilkAir, you can check in four bags instead of the usual two, on selected Virgin Atlantic and Star Alliance flights, you can check in three bags.

For more information on checked baggage allowance, please click here.

Priority Baggage Handling

Your baggage will be given priority handling on Singapore Airlines, SilkAir, Virgin Atlantic or Star Alliance airline flights, irrespective of the class in which you are travelling. This also applies to the baggage of any immediate family members who are on the same flight as you.

Extended Use of Singapore Airlines SilverKris Lounges*

Relax in the Business Class area of our Singapore Airlines SilverKris Lounge when you are travelling in Business or Economy Class on Singapore Airlines or SilkAir. You may also invite a guest to enjoy this privilege with you, provided he or she is travelling on any Star Alliance-operated flight departing on the same day as your flight.

Access to Star Alliance Gold Lounges*

As a PPS Club member you have Star Alliance Gold status. This provides you with access to hundreds of Star Alliance Lounges worldwide whenever you travel on Singapore Airlines or a Star Alliance airline. You may also invite a guest to enjoy this privilege with you, provided he or she is travelling on a Star Alliance airline on the same day.

Use of Virgin Atlantic Clubhouse*

Whether you are travelling on Singapore Airlines or Virgin Atlantic, you can unwind in Virgin Atlantic Clubhouses at London Heathrow, London Gatwick, Hong Kong, Washington Dulles, New York JFK, San Francisco and Tokyo Narita.

Only Solitaire PPS Club and Life members have access to Virgin’s “Revivals” arrival lounge in London; access is limited to members arriving on SQ322 only.
Members will not be able to invite a guest to join them at the Virgin Atlantic Clubhouses.

* Access to the SilverKris, Virgin Atlantic Clubhouse and Star Alliance Gold lounges is available for departing passengers only, unless stated otherwise.

25% Tier Bonus on KrisFlyer Miles

KrisFlyer awards will be yours even sooner with your 25% tier bonus on KrisFlyer miles. Your 25% tier bonus applies to the actual miles flown on Singapore Airlines, SilkAir and Virgin Atlantic and will be accorded to you if you credit your miles to your KrisFlyer account.

Renewal Gift

An anniversary gift will be presented to you on the annual renewal of your PPS Club membership.

Waived or Reduced KrisFlyer Service Fees

Naturally, as one of our most valued members, many KrisFlyer fees are either waived or reduced.

Worldwide Emergency Assistance

Rest assured that complimentary medical aid, travel-related aid-services and legal assistance are just a phone call away, wherever you are in the world, 24 hours a day, whenever you travel out of your normal country of residence.

This benefit is available to principal PPS Club members only. Exclusions apply; please login to download the relevant section of the PPS Club Membership Guide for full details on coverage and services. Your normal country of residence is the country in which you currently reside on a permanent basis.

Overseas Emergency Medical and Travel Accident Insurance

Enjoy peace of mind with complimentary, automatic emergency medical and travel accident insurance around the world, whenever you travel out of your normal country of residence.

PPS Club Service Numbers

Wherever you are in the world, our PPS Club Co-ordinators are on hand to assist you. To receive help or answers to any travel-related questions you may have, please call the number for the city which you are in. A list of PPS Club service numbers around the world can be downloaded when you have logged in as a PPS Club member.

PPS Club Service Centre

Located in the heart of Singapore’s main shopping district, the centre offers a range of ticketing services, including ticket purchases, redemption of KrisFlyer miles for award tickets, re-routing of an itinerary and check-in without baggage.

Singapore Airlines PPS Club Service Centre
290 Orchard Road
#01-21/22 Paragon
Singapore 238859

The centre is open daily (except the public holidays of Christmas, New Year and Chinese New Year) Monday to Saturday 9am to 6pm and Sunday 10am to 5pm. Swiping your PPS Club Membership Card at the door will identify you as a member and give you entry to the Service Centre.

The descriptions of the privileges provided above are summaries only. In certain instances, restrictions apply. A complete description of these privileges can be found in the PPS Club Membership Guide, which can be downloaded when you login.

PPS Club membership will be yours when you accrue a PPS Value of S$25,000 within a period of 12 consecutive months.

The PPS Value is in Singapore dollars, and is derived from the revenue earned by Singapore Airlines and SilkAir, for travel on First and Business Class on both airlines. In most instances, the PPS Value you will accrue will be the amount that is reflected in the fare box on your ticket(s). For tickets purchased outside of Singapore, the accrued PPS Value will be the amount shown in the fare box (in the local currency) converted to Singapore dollars, using the International Air Transport Association’s (IATA) monthly exchange rate. The rate used will be based on IATA’s exchange rate at the month of ticketing, which is available for you to view here.

To renew your PPS Club membership each year, all you need is to do is accrue a PPS Value of at least S$25,000 during the 12-month period of your PPS Club membership year.