These are special pages, created for our valued partners, the Travel Agents. We invite you to visit our pages frequently, as we will add helpful content progressively. The pages are available in english only.

1. 100% ELECTRONIC TICKETING EFFECTIVE 01 MAY 2008
   Effective 01 May 2008, all tickets on document stock of Singapore Airlines (SQ) [618], must be issued by electronic ticketing. Paper tickets, issued after 01 May 2008, will not be honoured for travel.
   For more details refer to Electronic Ticketing.
   
   
2.  PNR LOCALISATION
   Once the passenger has flown the first flight segment on Singapore Airlines (SQ)/SilkAir (MI) and contacted the airline en-route (e.g. for reconfirmation of flights), the PNR may be localised. A vendor remark will be sent to you, should you try to amend a localised PNR: "PNR LOCALISED - CONTACT AIRLINE OFFICE FOR UPDATES".
   IMPORTANT: ONCE THE PNR HAS BEEN LOCALISED, ALL MODIFICATIONS MUST BE PROCESSED BY THE AIRLINE. CRS ENTRIES RELATED TO FLIGHTS WON'T BE TRANSMITTED TO THE AIRLINE SYSTEM ANYMORE! (THIS, TO AVOID SIMULTANEOUS CHANGES AND CROSS-AMENDMENTS)
   Reconfirmation of flights on Singapore Airlines/SilkAir does cause a PNR localisation. It is not required to reconfirm flights on Singapore Airlines/SilkAir. However, we recommend you do insert a local contact as OSI field in the PNR, to allow Singapore Airlines/SilkAir to contact passenger in case of schedule changes.

• Singapore Airlines A380

Reservations

• Waitlists
• Seat Requests (update: 17 Jun 08)
• Meal Requests (update: 05 Sep 08)
• Singapore Stopover Holidays (update: 19 Jun 08)
• Check-in (update: 22 Feb 08)
• Baggage (update 19 Jun 08)
• Groups
• Special Handling (UM, Wheelchair, etc.)
• Frequent Flyer Programme (update: 05 Sep 08)
• Useful Links

Ticketing

• Electronic Ticketing (update: 05 Sep 08)
• Married Segments
• Prepaid Ticket Advice (PTA) (update: 14 May 08)
• StarAlliance Round The World Fares (update: 18 Jan 08)
• Ticketing Time Limit (TTL) (update: 05 Sep 08)
• Refunds (update: 05 Sep 08)

Sitemap

• Click here for the Index of www.singaporeair.com 

All data provided are subject to change without prior notice.

All CRS entries are subject to change without prior notice. Kindly check your manual, help pages or contact your relevant CRS helpdesk for further information. Singapore Airlines does use its own unique reservations system (Kriscom/TIPS2), hence CRS support (Galileo/Amadeus/Sabre/Worldspan/Infini/Abacus etc) can not be entertained.