• Market Fares Switzerland
  NON REFUNDABLE!
  
• IATA Fares
  REFUND APPLICATION including paper ticket coupons or copy of electronic ticket to be sent to:
  Singapore Airlines Ltd, Ticketing Department, Schützengasse 23, 8021 Zürich
  
• Involuntary Downgrades
  REFUND APPLICATION including copy of agent coupon of paper ticket or electronic ticket, INCLUDING ORIGINAL BOARDINGPASS AND CONFIRMATION STAMP OF DOWNGRADING to be sent to:
  Singapore Airlines Ltd, Ticketing Department, Schützengasse 23, 8021 Zürich
  

TOTALLY UNUSED DOCUMENTS

• Market Fares Switzerland
  => Penalty fee according to fare conditions applies!
  REFUND NOTICE including paper ticket coupons or copy of electronic ticket to be sent to:
  Singapore Airlines Ltd, Accounts Department, Schützengasse 23, 8021 Zürich
  
• IATA Fares
  => Penalty fee according to fare conditions applies!
  REFUND NOTICE including paper ticket coupons or copy of electronic ticket to be sent to:
  Singapore Airlines Ltd, Accounts Department, Schützengasse 23, 8021 Zürich
  
• Name Corrections
  => Only applicable in case of spelling errors. Entire name changes are not allowed!
  Name of SIA personel, who waived the cancellation fee, must be indicated on the REFUND NOTICE.
  REFUND NOTICE including paper ticket coupons of old ticket or copy of old electronic ticket, INCLUDING COPY OF NEW TICKET to be sent to:
  Singapore Airlines Ltd, Accounts Department, Schützengasse 23, 8021 Zürich

MPD/MCO Singapore Stopover Holidays

• Stay of only one night
  NON REFUNDABLE!
  
• Stay of two nights or longer
  => All applications for the refund must be made within 3 months of cancellation from the SSH dates. Cancellation fee applies: A cancellation fee of the amount of an additional night plus a service charge of CHF40.00 per MPD/MCO applies. Refund applies against original exchange coupon of MPD/MCO only.
  REFUND NOTICE including exchange coupon of MPD/MCO to be sent to:
  Singapore Airlines Ltd, Accounts Department, Schützengasse 23, 8021 Zürich

FOI (Form of Indemnity)

• Lost tickets
  => A Service charge of CHF100.- per FOI applies! Refund process takes approximately 3 months from date of travel.
  REFUND APPLICATION including copy of agent coupon of paper ticket to be sent to:
  Singapore Airlines Ltd, Ticketing Department, Schützengasse 23, 8021 Zürich