For Programme Details, Terms and Conditions click here

CRS entries:
SSH request examples:

aa)  a single bed room (1 passenger) for 2 nights at hotel hilton 20 july to 22 july. Please note hotel name, can be replaced by hotel number instead.

Booking of Private Transfer:

• Please indicate PTE TRF in the free format field

Booking of Wheelchair Transfer and Handicap Room:

• Please send your PNR with relevant request to zrh_reservations@singaporeair.com.sg

• Example of smoking room request: please indicate RQ SMKG RM in the free format field

Prepaid Early Check-in / Late Check-out:

• Please indicate PREPAID EARLY C/I in the free format field
• Please indicate PREPAID LATE C/O TILL 6PM in the free format field (50% of rate of additional night applies)
• Please indicate PREPAID LATE C/O TILL DEP in the free format field (rate of additional night applies)

Optional free text - common requets (free text entries are on request basis only, except those marked with an asterix[*])

• Amadeus: 1SQRTJ12345
• Sabre/Abacus: @QSQ/*J12345
• Worldspan: @SQ@*J12345
• Galileo:
  - Step 1: @@SQ/VIEWPNR (To toggle from Galileo system to Kriscom [SIA System])
  - Step 2: *J12345 (To display SQ's PNR address in Kriscom)
  - Step 3: @@1G (To exit Kriscom and auto toggle back to Galileo)

Agents without the direct access retrieval fucntion like Galileo can check with Tradewinds (Singapore Airlines Touroperator) for any pending Singapore Stopover Holiday status via email: tradewinds_ssh@singaporeair.com.sg

Kindly note, that booking requests done by CRS cannot be viewed by the local Singapore Airlines Office and will be transmitted to Tradewinds directly.

MCO Miscellaneous Charges Order / MPD Multiple purpose Document

Since 01 June 2008, Singapore Airlines will no more accept MCO/MPD issued on paper. The issuance of eMCO (by CRS) for SSH is not permitted.

vMPD /  eSSH-Voucher

Passengers must holding vMPD (by IATA) or eSSH-Voucher (by Singapore Airlines)  before arrival into Singapore. Passengers arriving without vMPD or eSSH-Voucher will be asked to pay the hotel published rate.

vMPD: selected Touroperators are authorised to issue vMPD (by IATA).

IMPORTANT: the vMPD number must be indicated in the PNR with an OSI entry:

• Amadeus: OS SQ VCHR SSH 618111122333 (space required between "SQ", "VCHR" and "SSH").
• Galileo: SI.SQ*VCHR SSH 618111122333
• Sabre: 3OSI SQ VCHR SSH 618111122333
• Worldspan: 3OSI SQ VCHR SSH 618111122333

eSSH-Voucher

Alternatively, an eSSH-Voucher can be purchased directly with Singapore Airlines Switzerland, provided that payment is by passengers credit-card only (CreditCard number, expiry-date, cvv-code and name on card is required).

• Frequent Format Errors
  Please make sure, the correct entry has been indicated at time of request:
  - wrong entry: 6APR / 06APR07 => correct entry: 06APR
  - wrong entry: SGL / TWN / TRP => correct entry: SGLB / TWNB / TRPB
• Wrong amount of TWNB rooms requested (2 rooms instead of only 1 room requested)
  - please note, despite PNR shows 2 passengers, room request by CRS entry for TWNB remains 1.
  => 2 passengers accommodated in 1 TWNB: ... NN1 TWNB... (wrong NN2 TWNB)
  => 4 passengers accommodated in 2 TWNB: ...NN2 TWNB... (please insert TCP in OSI field, where necessary)
• SSH Singapore Stopover Hotel Availability Subscription
  You may subscribe to the SSH availability report, which will be sent 2times a day (03h00 hrs and 15h00hrs GMT+8). If you are interested, you may register with Tradewinds via tradewinds_ssh@singaporeair.com.sg indicating following details:
  - Name of Agent
  - CRS (e.g. Galileo, Amadeus, Sabre, Worldspan)
  - Country of Origin (e.g. Switzerland)
  - Email Address
• Double Bed Rooms (DBLB)
  Double Bed Rooms are on request only. Please book a Twin Bed Room (TWNB) and add "RQ DOUBLE RM" in the free format text
• Triple Bed Rooms
  Following Hotels do NOT offer Triple Bed Rooms:
  Elizabeth, Gallery, Grand Plaza Park Hotel City Hall, Grand Copthorne Waterfront, Hilton, Raffles The Plaza, Rendezvous, Shangri-La, Siloso Beach Resort, Traders
• Hotel Names
  The hotel name, MUST be spelled in accordance with the names listed below. Instead by indicating the hotel name, system allows booking with the hotel number instead.
• Divide PNR
  Please indicate "TCP with J12345 (PNR)" in the free format text field of the hotel segment. This to avoid problems for passenger upon check-in.