Travel Agent Information - Switzerland / Last updated 19 June 2008

 

IMPORTANT NOTE
All information given on this page are applicable to flights on Singapore Airlines out of Zurich only. For feeder flights ex Geneva, Basel or Lugano please contact the operating airline.

Check-in Options
  • Internet Check-in
    - 48 hours until 2 hours before departure. 
    please keep the following ready:
    - Passport Details of all passengers
    - Singapore Airlines vendor locator (PNR) or passport number (if indicated in PNR) or ticket number
    => check-in here
  • SMS Check-in
    - 48 hours until 2 hours before departure.
    - for PPS-/Krisflyer members and registered users of www.singaporeair.ch
    => for more information, click here
  • Airport Check-in
    Zurich Airport, Check-in/Terminal 2
    SQ345:
    - day before departure: 19h00-22h00  - Row 9
    - day of departure: check-in opens 4 hours before departure - Row 10
    SQ341:
    - day before departure: check-in not possible
    - day of departure: check-in opens 4 hours before departure - Row 10

Note: Telephone-/Fax-/Downtown Check-in, as well as check-in at the railway-station, are not available in Switzerland.

TIP: A demo of internet-check-in is available here



Airport Arrival Guidelines / Check-in Times
Applicable to all cabin classes
  • Check-in with baggage: 2 1/2 hours before departure
  • Check-in without baggage: 1 1/2 hours before departure
  • 60 minutes to departure: proceed to boarding
  • 45 minutes to departure: check-in closes
  • 15 minutes to departure: boarding gate closes


Checked Baggage
For information on baggage allowance click here

Extra-Baggage / Sport Equipment
FOLLOWING HANDLING/CONDITIONS ARE APPLICAPLE FOR DEPARTURES EX ZURICH, FOR TICKETS ISSUED IN SWITZERLAND AND FOR FLIGHTS ON SINGAPORE AIRLINES/SILKAIR ONLY

All special baggage must be advised minimum 48 hours before departure. Please send your PNR to zrh_reservations@singaporeair.com.sg

  • Ski, Snowboard: additional 10kg free of charge
  • Golf equipement: additional 10kg free of charge
  • Diving equipement: additional 10kg free of charge
  • Bicycle: flat rate of CHF200.-* for additional 15kg or flat rate of CHF400.-* for additional 25kg. (maximum of 1 bicycle per passenger)
  • Windsurfboard/Waveboard: flat rate of CHF200.-* for additional 15kg or flat rate of CHF400.-* for additional 25kg. (maximum of 1 windsurfboard per passenger)

Only one of each of above additional allowances per person will be granted. Combination for example of bicycle transport and diving equipment is not permitted.

Skis, Golfequipment, Divingequipment, Surfboard, Bike, etc: maximum weight 50kg and the maximum dimensions until 400cm x 100cm x 80cm (lenght + width + height). Please note: bikes must be packed, the pedals removed and the steering-gear must be turned flat (driving direction). The height cannot exceed 100cm!

*Payment of the flat rate cannot be done at the check-in counter at Zurich Airport. It is possible at Singapore Airlines Switzerland Town Office only, provided that passengers credit card details are present (CreditCard number, expiry date, cvv-code and name on card).



Cabin Baggage
For cabin luggage information click here

Download of flyer of conditions on liquids as cabin baggage ex Switzerland here

Additional information on security of cabin baggage is available here