New Bangkok Airport -- Singapore Airlines

Local Information

Date of Publication: 18 August 2006

1. SUVARNABHUMI AIRPORT

Suvarnabhumi Airport (international & domestic flights) is located on the east-bound Bangna-Trat Highway in Bang Phli District. It is 25 km or 50-60 minutes’ drive from Bangkok City and accessible via five road links: (i) Bangkok-Chonburi New Highway; (ii) Elevated Rom Khlao Road & King Kaew Flyover; (iii) Bangna-Trat Highway & Buraphavithi Expressway; (iv) Lat Krabang/On Nuch Road; and (v) King Kaew Road.

The Passenger Terminal Building (PTB) has seven Levels with seven adjoining Concourses (A to G):

	PTB	Concourse
Level 1	Arrival Lobby for Group Tours & Airline Crew Pick Up	Airline Offices
Level 2	Arrival Hall, Arrival Passport Control & Customs, Baggage Claim, Transport & Hotel Counters and Transfer Counters	Arrival/Boarding Gates & Transfer Counters
Level 3	Access to/from carpark, shops & restaurants	Airline Lounges
Level 4	Departure Hall, Departure Passport Control & VAT Refunds	Duty Free Shops
Level 5	Star Alliance Airline Offices	-
Level 6	Restaurants	-
Level 7	Observation Deck	-

Public Transportation Centre and Car Rental Centre are linked to the PTB by a 24-hour, free-of-charge Express Shuttle Bus service (3km or 5-10 minutes’ ride).
PTB has ten entrances and two service roads - “Inner Curb” & “Outer Curb”.

Click here to view layout of Passenger Terminal Building (Departure Hall, Level 4)

2. SINGAPORE AIRLINES CHECK-IN & TICKETING (PTB LEVEL 4)

PTB Entrance No. 5
Check-in Row “K”, Check-in at Counters 8-18
Counters will be closed 45 minutes before flight departure time
Internet check-in available at singaporeair.com, 2 to 48 hours before flight departure
Ticketing services at Thai Airways Ticket Counter at Departure Hall, PTB Level 4 after Check-In Rows E and F

3. STAR ALLIANCE CHECK-IN & TICKETING (PTB LEVEL 4)

PTB Entrance No. 1, 4 & 5 (Entrance No. 2 & 3 are for domestic flights)
Star Alliance Ticketing Counters are located in the Departure Hall between PTB Entrance 4 and 5

4. DEPARTURE FORMALITIES & BOARDING GATES (LEVELS 2-4)

After check-in, proceed to Departure Tax Counters and onwards to Passport Control on PTB Level 4
VAT Refund Counters are available at PTB Level 4 before and after Passport Control
Beyond the Passport Control area:
a) proceed from Level 4 to Level 3 for the lounges, and/or
b) proceed from Level 4 to Level 2 for the Boarding Gates.
Singapore Airlines and Star Alliance boarding gates are located at the left-hand/east side* of the PTB (Concourses “C” & “D”) at Gates C1 to C10 & Gates D1 to D4. Note: * Coming in from check-in & passport control
Gates C1 to C10 are 450m apart and Gates D1 to D4 are 390m apart. Distance between the check-in counters on PTB Level 4 and the furthest boarding gate at C10, Level 2 is about 850m
Singapore Airlines’ boarding gates close 15 minutes before flight departure time

Click here to view location of Singapore Airlines Check-In Counter, offices & Boarding Gates

5. AIRLINE LOUNGES (LEVEL 3)

Singapore Airlines’ PPS Club Members, First Class & Business Class customers and KrisFlyer Elite Gold members are invited to use Thai Airways Royal First & Royal Silk Lounges at Level 3
Three Thai Airways lounges for Star Alliance carriers – Royal First Class/Silk Class Lounge at Concourse “D” East and two Royal Silk Class Lounges at Concourse “C”

6. ARRIVAL & TRANSIT FORMALITIES (LEVELS 2-4)

Passengers enter Arrival Hall and proceed to Passport Control, followed by Baggage Claim & Customs at Level 2
Singapore Airlines and Star Alliance Baggage Belts are located at Belts 8-15
Star Alliance has a Common Baggage Service Facility at PTB Level 2
Transit passengers checked-through to their final destinations:
a) proceed to Level 3 before returning to Level 2 to access new boarding gates,
b) transfer counters are located at Level 2 Airside Centres East and West
Transit passengers NOT checked-through to their final destinations:
a) clear Passport Control & Customs with all baggage items,
b) proceed to transfer counters located at PTB Level 2,
c) proceed to Departure Hall, PTB Level 4 for standard departure formalities including Passport Control.

7. LAND TRANSPORTATION FOR ARRIVALS & DEPARTURES

Mode	Departure (PTB Level 4)	Arrival (PTB Level 2)
Private Vehicles	- Drop Off at PTB Inner Curb. - Park at 5-storey carpark in front of PTB. The 5th floor carpark is linked to PTB Level 3 by two 120m pedestrian bridges.	Pick Up at PTB Inner Curb.
Limousines & Public Metered Taxis	Drop Off at PTB Inner Curb.	- Limousines Contact Limousine Service Counter. PickUp at PTB Outer Curb. - Public Metered Taxis a) Go down to PTB Level 1 to Taxi Stand outside terminal building, OR b) Take Express Shuttle Bus from PTB Outer Curb to Taxi Stand at Public Transportation Centre.
Airport Express	- Available to/from First Class Hotels. - Drop Off at PTB Outer Curb.	- Available to/from First Class Hotels. - Pick Up at PTB Outer Curb.
Public Buses Refer bus route details below.	- Drop Off at Public Transportation Centre. - Take Express Shuttle Bus to PTB Outer Curb.	Take Express Shuttle Bus from PTB Outer Curb to Bus Terminal at Public Transportation Centre.
Tour Buses	- Drop Off at PTB Outer Curb. - Park at Public Transporation Centre.	Pick Up at PTB (Level 1), Inner Curb.
Rented Cars	- Drop Off at Car Rental Centre. - Take Express Shuttle Bus to PTB Outer Curb.	- Contact Car Rental Counters. - Take Express Shuttle Bus from PTB Outer Curb to Car Rental Center.

Bus No. 549    Minburi - Suvarnabhumi Airport vv
Bus No. 550    Happy Land - Suvarnabhumi Airport vv
Bus No. 551    Victory Monument (Express way) - Suvarnabhumi Airport vv
Bus No. 552    On Nuch BTS Station - Suvarnabhumi Airport vv
Bus No. 553    Samut Prakan - Suvarnabhumi Airport vv
Bus No. 554    Bangkok International Airport - Suvarnabhumi Airport vv

8. AIRPORT INFORMATION (PTB LEVELS 2 & 4)

Airport information counters are at PTB Levels 2 and 4. An information counter is located in front of the Singapore Airlines Check-In Row “K”
Suvarnabhumi Airport Information Call Center at Tel: +66-2-132-1888 & www.airportthai.co.th.

9. SINGAPORE AIRLINES CONTACTS & SCHEDULES

Airport Office                                                           City Office Reservations & Ticketing
PTB Level 5.                                                                12th Floor, Silom Centre Building, 2 Silom Road, Bangkok
Tel: +66-2-134-2680*                                                 Tel: +66-2-353-6000
Fax: +66-2-134-2690*                                                 Fax: +66-2-353-6020
Note: * Effective from 28 September 2006.                singaporeair.com/th

Bangkok to Singapore Departure/Arrival	Singapore to Bangkok Departure/Arrival
SQ061 07:45/11:10	SQ060 08:45/10:10
SQ063 11:15/14:40	SQ062 10:40/12:05
SQ065 13:10/16:35	SQ064 14:10/15:35
SQ631 15:50/19:15	SQ068 18:00/19:25
SQ067 16:50/20:15	SQ626 19:35/21:00
SQ625 18:30/21:55	SQ632 20:35/22:00
Bangkok to Osaka Departure/Arrival	Osaka to Bangkok Departure/Arrival
SQ626 22:10/05:25+1	SQ625 12:55/17:25
Bangkok to Tokyo Departure/Arrival	Tokyo to Bangkok Departure/Arrival
SQ632 23:00/07:00+1	SQ631 09:25/14:40

The above flight schedules are based on local times in Thailand, Singapore & Japan.

+1 Refers to flight arrival the next day.
___________________________________________________________________________________________________________________ While every effort has been made to ensure that the information provided above is correct on the date of publication, the information and flight schedules may be subject to change without prior notice and Singapore Airlines shall not be responsible for any liability arising from such changes. Passengers are therefore encouraged to check with the Airports of Thailand and/or the airline before the commencement of their journey.

Date of Publication: 18 August 2006

NEW BANGKOK AIRPORT GUIDESUVARNABHUMI AIRPORT28 September 2006

NEW BANGKOK AIRPORT GUIDE
SUVARNABHUMI AIRPORT
28 September 2006