Singapore Airlines Travel Agency Portal - U.S. & Canada

 

Singapore Airlines Travel Agent Resources		 Travel Agent Quick Reference

SingaporeAir.com is a great reference for many questions that travel agents may have. To help you get answers you need quickly we have developed this quick search feature. Select what you're looking for below then click the arrow to go directly to it.

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Current Promotions
General Information
SQ Contact Information for Travel Agents
Current Promotions
Claim up to 10% upfront for Business Class
Special Biz Class fares and Agent discounts  
Promo Period: Ticket by December 31, 2010  

When you ticket your clients in Singapore Airlines' Business Class "D" RBD for travel originating from the USA, you can receive 10% of the published base fare upfront. Tickets must be issued by December 31, 2010.

In addition, you can also receive 5% of the base fare upfront for "J" RBD tickets originating from the USA.

To see a list of valid fare basis codes, please click the link below.

Please follow the link below for terms & conditions and GDS entries for claiming your discount.
Click here for details on claiming discount and conditions >    


General Information
  • EFFECTIVE April 1, 2010 Singapore Airlines' fare structure has been revised to provide greater simplification and standardization.  Please click here for details.
  • EFFECTIVE April 1, 2010 Singapore Airlines will charge service fees for services provided by our call centers or ticketing counters.  Click here for details.
  • Singapore Airlines' IATA carrier code is SQ and we have interline agreements with nearly all US and Canadian network airlines, allowing your customers to connect with our North American gateways (LAX, EWR, JFK, SFO, IAH).
  • SQ is pleased to offer group, MICE, and corporate discount programs.  Simply check out our website links to these programs or contact your local sales representative.
  • Our frequent flyer program, KrisFlyer, is valid for travel on 20 airlines worldwide.  Likewise, your clients can earn FFP miles when flying SQ on any Star Alliance carrier, Delta Airlines, or Virgin Atlantic Airways.
  • SQ also offers your premium travelers the opportunity to "Double-Dip," earning FFP miles in the program of your client's choice while ALSO earning Priority Passenger Service (PPS) credits.  The PPS Program is tailored to our most prestigious customers and is a refreshingly different Elite program.  Learn more by clicking the Loyalty Programs tab above.
  • Click here for details about our codeshare agreements

 



SQ Contact Information for Travel Agents
Singapore Airlines is pleased to present the Travel Agency Web Page for travel agents in the United States.  Check here often for updates to Singapore Airlines' agency policies, news, and incentives. 

We are pleased to have a highly experienced sales team located throughout the US & Canada to further support our relationship with your agency and our customers.  Please contact your nearest SQ office if you are a travel agent or corporate travel manager and have any questions or business development opportunities involving Singapore Airlines. THE FOLLOWING CONTACT NUMBERS ARE DEDICATED TO TRAVEL AGENTS AND CORPORATE TRAVEL MANAGERS ONLY.  THESE OFFICES DO NOT HANDLE TICKETING, REFUNDS, OR EXCHANGES.  FOR CUSTOMER QUERIES OR RESERVATIONS, PLEASE CALL 1-800-742-3333.

  • Atlanta: 800-962-2221 (serving: GA, FL, LA, MO, MS, AL, TN, SC, Caribbean)
  • Boston: 800-962-2221 (serving: MA, NH, VT, RI, ME, South America)
  • Chicago: 800-962-2221 (serving: IL, IN, KY, IA, MI, ND, SD, KS, MN, NE, WI)
  • Dallas: 281-233-7397 (serving: North TX)
  • Houston: 281-221-6987 (serving: South TX, AR, OK)
  • Los Angeles: 310-647-6153 (serving Southern CA, Mexico, Central America)
  • Newark: 800-962-2221 (serving NJ and PA)
  • New York: 800-962-2221 (serving NY)
  • Phoenix: 310-647-6187 (serving AZ, NM)
  • San Francisco: 650-244-9362 (serving Northern CA, CO, ID, NV, HI, Canada)
  • Seattle: 425-898-7542 (serving AK, MT, OR, UT, WA, WY)
  • Washington: 800-962-2221 (serving DC, DE, NC, NJ, OH, PA, VA, WV, MD)
  • CANADA: 888-956-8866
  • Local KrisFlyer support: 213-404-0301