Flights from Phuket (HKT) to Hangzhou (HGH)

In-flight Dining
On both sectors between Phuket and Hangzhou, you will be served meals tailored to the time of day and flight duration, with distinct menus in Business Class and Economy Class.

Special Meals
We offer a range of special meals on this route, which you can request in advance through our website or your booking agent so we can cater to your dietary needs.

Book the Cook
Eligible Business Class customers on the Singapore sector may be able to pre-select from an expanded menu using our Book the Cook service, adding more choice to your main meal options.

Beverage Service
Throughout the flight, a selection of hot and cold beverages is available, including juices, soft drinks, tea, coffee, and alcoholic drinks. Our signature Singapore Sling is also available on board.

For flights between Phuket and Hangzhou, the weight concept applies. In Economy Class, checked baggage allowances are 25kg on Lite and Value fares, and 30kg on Standard and Flexi fares. In Business Class, the checked baggage allowance is 40kg. Each checked bag must not exceed 32kg.

For cabin baggage, Economy Class passengers may bring 1 piece up to 7kg, while Business Class passengers may bring 2 pieces, each up to 7kg. Your final baggage allowance is shown on your e-ticket, and KrisFlyer Elite Gold and PPS Club members enjoy additional allowances.

Wi-Fi is available on Singapore Airlines flights on this route once the aircraft is above 10,000 feet. It is free and unlimited for KrisFlyer members; Economy Class and Business Class passengers should add their membership number to the booking at least 1.5 hours before departure. Paid plans are available for non-members, suitable for messaging, email, and basic browsing, but they do not support video streaming, video calls, or large file transfers.

On both the Boeing 737-8 MAX and Airbus A350-900 operating between Phuket, Singapore, and Hangzhou, Economy Class seats offer a 32-inch pitch with up to 19-inch seat width, giving you comfortable legroom. Business Class provides a fully flat bed with generous personal space and direct aisle access on the Airbus A350-900, and a spacious reclining Business Class seat on the Boeing 737-8 MAX.

Yes, Singapore Airlines provides lounge access to eligible passengers with a layover in Singapore. Your eligibility is based on your class of travel or your KrisFlyer and Star Alliance status, and it is determined by your flight leaving Singapore. Other options, like purchasing a day pass at a pay-per-use lounge, are also available.

Lounge Access Eligibility
Cabin Class: Complimentary for Suites, First, and Business Class passengers. Premium Economy and Economy travellers do not have access unless they hold eligible status.

Frequent Flyer Status: PPS Club and KrisFlyer Elite Gold (or Star Alliance Gold) members have access regardless of cabin class.

The 'Next Segment' Rule: Eligibility is based on the flight immediately departing that airport. For example, if you fly Economy from Phuket but have a Business Class onward flight from Singapore, you get lounge access in Singapore only. In Singapore, eligible passengers may use facilities such as the SilverKris Lounge (First Class), SilverKris Lounge (Business Class), and KrisFlyer Gold Lounge.

Singapore Changi Airport offers a wide range of ways to spend your layover, from themed gardens and art installations to rest areas and quiet zones. For shorter transits, you can enjoy walking trails, viewing galleries, and a variety of dining options across the terminals.

If you have a longer layover, you may be able to join one of the airport's official transit tours into the city, which typically require a minimum connection time of around 5.5 to 6 hours. Alternatively, airport hotels and nap facilities provide a comfortable place to rest between flights.

With clear signage, efficient security, and plentiful seating, it is easy to move between your arrival and departure gates. Your time at Singapore Changi Airport is more than just a wait — it is an integral part of your journey.

Phuket follows Asia/Bangkok time, which is UTC+7 and does not observe daylight saving time. Hangzhou follows Asia/Shanghai time, which is UTC+8 and also does not observe daylight saving time. Hangzhou is therefore 1 hour ahead of Phuket throughout the year.

Yes, your baggage will typically be checked through to Hangzhou when flying from Phuket via Singapore on a single booking with Singapore Airlines.

Through-Check Conditions
For your bags to be sent directly to your final destination, the following general conditions must be met:

Single Itinerary: Both flight segments (Phuket–Singapore and Singapore–Hangzhou) must be under the same booking reference or PNR.

Layover Duration: Your connection in Singapore must be less than 24 hours. If your layover exceeds 24 hours, it is considered a stopover, and you will typically be required to collect your luggage and re-check it for your onward flight.

Partner Airlines: If your onward flight from Singapore to Hangzhou is operated by a partner airline, Singapore Airlines has through-check agreements that usually allow your bags to be tagged to your final destination.

You may be able to plan a stopover in Singapore on your Phuket–Hangzhou trip, subject to your ticket conditions and availability. When booking, you can search for multi-city options or speak with our customer service team or your travel agent, who can advise whether a stopover can be added to your itinerary.