Flights from London (LON) to Hangzhou (HGH)

In-flight Dining
On London to Hangzhou journeys via Singapore, you will be served meals appropriate to the time of day on both the long-haul London–Singapore sector and the Singapore–Hangzhou sector, with menus featuring regional and international options.

Special Meals
We offer a range of special meals on this route, which must be requested before departure. You can select from the available options during booking or by managing your booking online in advance of your flight.

Book the Cook
Eligible premium cabins on the London–Singapore sector can take advantage of our Book the Cook service, allowing you to reserve selected main courses ahead of your flight. This gives you more choice and ensures your preferred dish is prepared for you.

Beverage Service
A full beverage selection is available, including soft drinks, juices, and hot drinks. A range of alcoholic beverages is also offered, and you can enjoy our signature Singapore Sling on board during your journey.

For London to Hangzhou flights, our weight concept applies. Checked baggage allowances are as follows: Economy Class (Lite and Value fares: 25kg; Standard and Flexi fares: 30kg), Premium Economy Class (35kg), Business Class (40kg), and Suites or First Class (50kg). Each checked bag must not exceed 32kg. For cabin baggage, Economy Class and Premium Economy Class customers may bring 1 piece up to 7kg, while Suites, First Class, and Business Class customers may bring 2 pieces, each up to 7kg. Your final allowance will be shown on your e-ticket, and KrisFlyer Elite Gold and PPS Club members enjoy additional allowances.

Wi-Fi is available on Singapore Airlines flights once the aircraft is above 10,000 feet, including services on the London–Singapore and Singapore–Hangzhou sectors. Wi-Fi is free and unlimited for KrisFlyer members; Economy Class and Premium Economy Class customers should add their membership number to the booking at least 1.5 hours before departure. Paid plans are available for non-members, suitable for messaging, email, and basic browsing, but they do not support video streaming, video calls, or large file transfers.

On the London to Singapore sector, Economy Class seats offer a 32-inch pitch with up to 19-inch seat width, while Premium Economy Class provides a 38-inch pitch with up to 20-inch seat width. Business Class, First Class, and Suites offer fully flat beds, with every Business Class seat providing direct aisle access. On the Singapore to Hangzhou sector, Economy Class offers similar legroom with a 32-inch pitch and up to 19-inch seat width, and Business Class features fully flat beds with direct aisle access.

Yes, Singapore Airlines provides lounge access to eligible passengers with a layover in Singapore. Your eligibility is based on your class of travel or your KrisFlyer and Star Alliance status, and it is determined by your flight leaving Singapore. Other options, like purchasing a day pass at a pay-per-use lounge, are also available.

Lounge Access Eligibility
Cabin Class: Complimentary for Suites, First, and Business Class passengers. Premium Economy and Economy travellers do not have access unless they hold eligible status.

Frequent Flyer Status: PPS Club and KrisFlyer Elite Gold (or Star Alliance Gold) members have access regardless of cabin class.

The 'Next Segment' Rule: Eligibility is based on the flight immediately departing that airport. For example, if you fly Economy from London but have a Business Class onward flight from Singapore, you get lounge access in Singapore only. Eligible customers may use The Private Room, SilverKris Lounge (First Class), SilverKris Lounge (Business Class), or KrisFlyer Gold Lounge, depending on their cabin and status.

With a layover at Singapore Changi Airport, you can enjoy extensive airside facilities, including seasonal gardens, quiet rest areas, and family zones. For longer connections, you may be able to join an official transit city tour, which typically requires several hours between flights to participate comfortably. Shorter layovers are well spent exploring the airport’s themed spaces, enjoying a meal, or relaxing in a lounge or transit hotel, all conveniently located within the terminals. Your time at Singapore Changi Airport is more than just a wait — it is an integral part of your journey.

London operates on Greenwich Mean Time (GMT, UTC+0) roughly from late October to late March, during which Hangzhou, on China Standard Time (UTC+8), is 8 hours ahead. From late March to late October, London moves to British Summer Time (BST, UTC+1), and Hangzhou is 7 hours ahead.

Yes, your baggage will typically be checked through to Hangzhou Xiaoshan International Airport when flying from London via Singapore on a single booking with Singapore Airlines.

Through-Check Conditions
For your bags to be sent directly to your final destination, the following general conditions must be met:

Single Itinerary: Both flight segments (London–Singapore and Singapore–Hangzhou) must be under the same booking reference or PNR.

Layover Duration: Your connection in Singapore must be less than 24 hours. If your layover exceeds 24 hours, it is considered a stopover, and you will typically be required to collect your luggage and re-check it for your onward flight.

Partner Airlines: If your onward flight from Singapore to Hangzhou is operated by a partner airline, Singapore Airlines has through-check agreements that usually allow your bags to be tagged to your final destination.

You may be able to plan a stopover in Singapore on your London–Hangzhou trip, subject to your ticket conditions and availability. When booking, you can search for multi-city options or speak with our customer service team or your travel agent, who can advise whether a stopover can be added to your itinerary.