Flights from Bandar Seri Begawan (BWN) to Hangzhou (HGH)

In-flight Dining
You will be served meals on both sectors of your journey, with menus designed to suit the regional route from Bandar Seri Begawan to Singapore and the longer Singapore to Hangzhou flight. Portions are planned to be satisfying while keeping you comfortable throughout.

Special Meals
We offer a range of special meals for specific dietary needs on this route. You should request these in advance through Manage Booking or your travel agent so that we can have your preferred option loaded for your flight.

Book the Cook
Book the Cook is available for eligible Business Class customers on the Singapore sector of this journey, allowing you to pre-select from a curated menu before you fly. This gives you more choice and helps you plan a dining experience that suits your preferences.

Beverage Service
A selection of hot and cold drinks is available throughout the flight, including juices, soft drinks, tea, and coffee. Our signature Singapore Sling is also available on board, so you can enjoy a taste of Singapore as you travel.

For flights between Bandar Seri Begawan and Hangzhou, the weight concept applies. Checked baggage allowances are: Economy Class (Lite and Value fares: 25kg; Standard and Flexi fares: 30kg) and Business Class (40kg). Each checked bag must not exceed 32kg for safety reasons. For cabin baggage, Economy Class passengers may bring 1 piece up to 7kg, while Business Class passengers may bring 2 pieces, each up to 7kg. Your exact allowance is shown on your e-ticket, and KrisFlyer Elite Gold and PPS Club members enjoy additional allowances.

Wi-Fi is available on Singapore Airlines flights on this route once the aircraft is above 10,000 feet. It is free and unlimited for KrisFlyer members; Economy Class and Business Class customers should add their membership number to the booking at least 1.5 hours before departure. Paid plans are available for non-members. The service is suitable for messaging, email, and basic browsing, but it does not support video streaming, video calls, or large file transfers.

On both the Bandar Seri Begawan–Singapore Boeing 737-8 MAX sector and the Singapore–Hangzhou Airbus A350-900 sector, Economy Class offers a seat pitch of about 32 inches with up to 19 inches of seat width. Business Class provides a fully flat bed with generous personal space and direct aisle access on these aircraft, helping you rest more easily on both legs of the journey.

Yes, Singapore Airlines provides lounge access to eligible passengers with a layover in Singapore. Your eligibility is based on your class of travel or your KrisFlyer and Star Alliance status, and it is determined by your flight leaving Singapore. Other options, like purchasing a day pass at a pay-per-use lounge, are also available.

Lounge Access Eligibility
Cabin Class: Complimentary for Suites, First, and Business Class passengers. Premium Economy and Economy travellers do not have access unless they hold eligible status.

Frequent Flyer Status: PPS Club and KrisFlyer Elite Gold (or Star Alliance Gold) members have access regardless of cabin class.

The 'Next Segment' Rule: Eligibility is based on the flight immediately departing that airport. For example, if you fly Economy from Bandar Seri Begawan but have a Business Class onward flight from Singapore, you get lounge access in Singapore only. In Singapore, eligible customers may use facilities such as the SilverKris Lounge (First Class), SilverKris Lounge (Business Class), and KrisFlyer Gold Lounge.

Singapore Changi Airport is well known for its comfortable transit experience. If you have a longer layover of at least around 5.5 to 6 hours, you may be able to join a free official city tour, giving you a glimpse of Singapore before your next flight. For shorter transits, you can stay airside and enjoy the airport’s themed gardens, rest areas, and entertainment zones. There are also transit hotels and snooze zones if you prefer to rest in between flights. Your time at Singapore Changi Airport is more than just a wait — it is an integral part of your journey.

Bandar Seri Begawan operates on Brunei Darussalam Time (BNT), which is UTC+8 throughout the year. Hangzhou uses China Standard Time (CST), also UTC+8, with no daylight saving time. This means there is normally no time difference between Bandar Seri Begawan and Hangzhou at any time of year.

Yes, your baggage will typically be checked through to Hangzhou Xiaoshan International Airport when flying from Bandar Seri Begawan via Singapore on a single booking with Singapore Airlines.

Through-Check Conditions
For your bags to be sent directly to your final destination, the following general conditions must be met:

Single Itinerary: Both flight segments (Bandar Seri Begawan–Singapore and Singapore–Hangzhou) must be under the same booking reference or PNR.

Layover Duration: Your connection in Singapore must be less than 24 hours. If your layover exceeds 24 hours, it is considered a stopover, and you will typically be required to collect your luggage and re-check it for your onward flight.

Partner Airlines: If your onward flight from Singapore to Hangzhou is operated by a partner airline, Singapore Airlines has through-check agreements that usually allow your bags to be tagged to your final destination.

You may be able to plan a stopover in Singapore on your Bandar Seri Begawan–Hangzhou trip, subject to your ticket conditions and availability. When booking, you can search for multi-city options or speak with our customer service team or your travel agent, who can advise whether a stopover can be added to your itinerary.