Flights from Phuket (HKT) to Auckland (AKL)

In-flight Dining
You will be served meals on both the Phuket to Singapore and Singapore to Auckland sectors, with menus designed to suit the time of day and flight duration.

Special Meals
We offer a range of special meals to meet different dietary needs. Please request your preferred special meal when you book, or manage your booking online well before departure.

Book the Cook
On eligible cabins and sectors, you can pre-select from a wider range of main courses through our Book the Cook service, giving you more choice over what you enjoy on board.

Beverage Service
A selection of hot and cold drinks is available throughout the flight, including our signature Singapore Sling, which you can enjoy on board as you travel.

For flights between Phuket and Auckland, the weight concept applies. For checked baggage, Economy Class passengers have an allowance of 25kg on Lite and Value fares, and 30kg on Standard and Flexi fares. Premium Economy Class passengers have 35kg, and Business Class passengers have 40kg. Each checked bag must not exceed 32kg.

For cabin baggage, Economy Class and Premium Economy Class passengers may bring 1 piece up to 7kg. Business Class passengers may bring 2 pieces, each up to 7kg. The final baggage allowance applicable to your journey will be shown on your e-ticket, and KrisFlyer Elite Gold and PPS Club members enjoy additional allowances.

Wi-Fi is available on Singapore Airlines flights from Phuket to Auckland once the aircraft is above 10,000 feet. It is free and unlimited for KrisFlyer members; Economy Class and Premium Economy Class customers should ensure their membership number is added to the booking at least 1.5 hours before departure. Non-members can purchase access plans on board. The service is suitable for messaging, email, and basic browsing, but it does not support video streaming, video calls, or large file transfers.

On the Boeing 737-8 MAX between Phuket and Singapore, Economy Class offers a seat pitch of around 32 inches with up to 19 inches of seat width, while Business Class features a fully flat bed with generous personal space and direct aisle access.

On the Airbus A350-900 between Singapore and Auckland, Economy Class provides a 32-inch pitch and up to 19-inch seat width, Premium Economy Class offers a 38-inch pitch and up to 20-inch seat width, and Business Class features a fully flat bed at every seat with direct aisle access.

You can select seats on your Phuket to Auckland journey during booking or later via Manage Booking, subject to the conditions of your fare type and cabin class. Some seats may attract a seat selection fee, while others are complimentary. Final availability is confirmed at check-in.

Yes, Singapore Airlines provides lounge access to eligible passengers with a layover in Singapore. Your eligibility is based on your class of travel or your KrisFlyer and Star Alliance status, and it is determined by your flight leaving Singapore. Other options, like purchasing a day pass at a pay-per-use lounge, are also available.

With a layover at Singapore Changi Airport, you can explore themed gardens, rest zones, and a wide choice of dining and shopping without leaving the terminal. For longer layovers, you may be able to join an official airport city tour programme if your connection time meets the minimum requirement. Shorter connections are best spent enjoying the airport facilities, including quiet areas and family-friendly spaces. Your time at Singapore Changi Airport is more than just a wait — it is an integral part of your journey.

When transiting Singapore on the Phuket to Auckland route, eligible passengers may be invited to the SilverKris Lounge (First Class) or SilverKris Lounge (Business Class), depending on their cabin class and applicable programme status. KrisFlyer Elite Gold members travelling in Economy Class or Premium Economy Class may be able to use the KrisFlyer Gold Lounge when departing Singapore.

For most itineraries booked on a single Singapore Airlines ticket from Phuket to Auckland, we will check your baggage through to Auckland at Phuket International Airport. You can then follow the transfer signs at Singapore Changi Airport and do not need to collect your checked baggage during the layover.

Phuket follows Indochina Time (UTC+7) and does not observe daylight saving time. Auckland uses New Zealand Standard Time (UTC+12) from late March to late September, and New Zealand Daylight Time (UTC+13) from late September to late March. This means Auckland is typically 5 hours ahead of Phuket in the New Zealand winter, and 6 hours ahead in the New Zealand summer.

Visa requirements for travel from Phuket to Auckland depend on your nationality and passport. We recommend checking the latest entry regulations with New Zealand immigration authorities or your local consulate before travelling, and ensuring your passport has sufficient validity for your trip.

For flights from Phuket to Auckland via Singapore, we recommend arriving at Phuket International Airport at least 3 hours before your scheduled departure. This allows time for check-in, security, and immigration formalities, especially during busy travel periods.

When connecting in Singapore from Phuket to Auckland on Singapore Airlines, follow the Transfer signs after you disembark. Check the departure screens for your gate and boarding time. If your baggage is checked through, you can stay airside and make use of the airport facilities between flights.

Some purchases made in New Zealand may be eligible for tax refunds when you depart from Auckland, subject to local rules and minimum spend. Please check the latest guidelines from New Zealand customs or relevant authorities before you travel and keep your receipts if you plan to make a claim.