Flights from Surabaya (SUB) to Shenzhen (SZX)

In-flight Dining
You will be served meals on both the Surabaya to Singapore and Singapore to Shenzhen sectors, with menus designed to offer satisfying choices in Business Class and Economy Class.

Special Meals
We offer a range of special meals on this route, which you can request in advance through our website or your booking agent to meet your specific dietary needs.

Book the Cook
Eligible passengers in premium cabins on selected sectors can pre-order from our Book the Cook service, choosing from a wider range of main courses prepared specially for their flight.

Beverage Service
Throughout the journey, you can enjoy a selection of hot and cold drinks, including juices and soft drinks, along with our signature Singapore Sling, which is available on board.

For flights between Surabaya and Shenzhen, the weight concept applies. In Economy Class, the checked baggage allowance is 25kg on Lite and Value fares, and 30kg on Standard and Flexi fares. In Business Class, the checked baggage allowance is 40kg. Each checked bag must not exceed 32kg.

For cabin baggage, Economy Class passengers may bring 1 piece up to 7kg. Business Class passengers may bring 2 pieces, each up to 7kg. The final baggage allowance for your journey is shown on your e-ticket, and KrisFlyer Elite Gold and PPS Club members enjoy additional allowances.

Wi-Fi is available on Singapore Airlines flights on this route once the aircraft is above 10,000 feet. It is free and unlimited for KrisFlyer members; Economy Class members must add their membership number to the booking at least 1.5 hours before departure. Non-members can purchase access plans.

The service is suitable for messaging, email, and basic browsing, but it does not support video streaming, video calls, or large file transfers.

On the Surabaya to Singapore sector, Economy Class offers a seat pitch of around 32 inches with up to 19 inches of seat width, while Business Class provides a fully flat bed with direct aisle access on the Airbus A350-900 and lie-flat seating with direct aisle access on the Boeing 737-8 MAX.

On the Singapore to Shenzhen sector, Economy Class also features about 32 inches of pitch with up to 19 inches of width, and Business Class offers a fully flat bed with direct aisle access on the Boeing 737-8 MAX.

Yes, Singapore Airlines provides lounge access to eligible passengers with a layover in Singapore. Your eligibility is based on your class of travel or your KrisFlyer and Star Alliance status, and it is determined by your flight leaving Singapore. Other options, like purchasing a day pass at a pay-per-use lounge, are also available.

Lounge Access Eligibility
Cabin Class: Complimentary for Suites, First, and Business Class passengers. Premium Economy and Economy travellers do not have access unless they hold eligible status.

Frequent Flyer Status: PPS Club and KrisFlyer Elite Gold (or Star Alliance Gold) members have access regardless of cabin class.

The Next Segment Rule: Eligibility is based on the flight immediately departing that airport. For example, if you fly Economy from Surabaya but have a Business Class onward flight from Singapore, you get lounge access in Singapore only.

At Singapore Changi Airport, eligible passengers may use facilities such as the SilverKris Lounge (First Class), SilverKris Lounge (Business Class), and KrisFlyer Gold Lounge, depending on their cabin class and membership status.

At Singapore Changi Airport, longer layovers can be spent on a free city tour offered to eligible transit passengers, typically requiring at least about 5.5 to 6 hours between flights. This gives you a brief introduction to the city before returning comfortably to the terminal.

For shorter layovers, you can stay airside and enjoy landscaped gardens, quiet rest areas, free cinema screenings in selected terminals, and family-friendly play zones. Airport hotels and nap facilities are available if you prefer a private space to rest or freshen up.

Your time at Singapore Changi Airport is more than just a wait — it is an integral part of your journey.

Surabaya follows Asia/Jakarta time, which is UTC+7 and does not observe daylight saving time. Shenzhen follows Asia/Chongqing time, which is UTC+8 and also does not observe daylight saving time. Shenzhen is therefore 1 hour ahead of Surabaya throughout the year.

Yes, your baggage will typically be checked through to Shenzhen when flying from Surabaya via Singapore on a single booking with Singapore Airlines.

Through-Check Conditions
For your bags to be sent directly to your final destination, the following general conditions must be met:

Single Itinerary: Both flight segments (Surabaya–Singapore and Singapore–Shenzhen) must be under the same booking reference or PNR.

Layover Duration: Your connection in Singapore must be less than 24 hours. If your layover exceeds 24 hours, it is considered a stopover, and you will typically be required to collect your luggage and re-check it for your onward flight.

Partner Airlines: If your onward flight from Singapore to Shenzhen is operated by a partner airline, Singapore Airlines has through-check agreements that usually allow your bags to be tagged to your final destination.

You may be able to plan a stopover in Singapore on your Surabaya–Shenzhen trip, subject to your ticket conditions and availability. When booking, you can search for multi-city options or speak with our customer service team or your travel agent, who can advise whether a stopover can be added to your itinerary.