Flights from Hangzhou (HGH) to Indonesia

Yes, you will be served complimentary meals on flights from Hangzhou to Indonesia. On the long sector between Hangzhou and Singapore, our in-flight dining includes regionally inspired menus with a choice of main course, along with dessert and light bites on selected flights. You can request special meals in advance to suit dietary needs, and on eligible premium cabins, Book the Cook lets you pre-select from a wider menu. A full beverage service, including juices, soft drinks, teas, coffees, and our signature Singapore Sling, is available on board.

On routes between China and Indonesia, Singapore Airlines generally applies the weight-concept baggage allowance. For Economy Class, you can usually check in up to 25kg of checked baggage. Premium Economy Class typically allows up to 35kg, Business Class up to 40kg, and First Class up to 50kg of checked baggage. Cabin baggage is normally one piece up to 7kg for Economy Class and Premium Economy Class, and up to two pieces totalling 14kg for Business Class and First Class, within size limits. Actual allowances can vary by fare type, so please refer to your ticket details or booking confirmation.

Yes, Wi-Fi is available on most Singapore Airlines flights from Hangzhou to Indonesia once the aircraft is above 10,000 feet. KrisFlyer members enjoy free, unlimited Wi-Fi; if you are travelling in Economy Class or Premium Economy Class, please ensure your membership number is added to your booking at least 1.5 hours before departure. Non-members and additional users can purchase Wi-Fi plans on board. The connection is suitable for messaging, email, and basic browsing, but it does not support video streaming, video calls, or large file transfers.

Across the journey from Hangzhou to Indonesia, you will find Economy Class and Business Class on the Airbus A350-900 and Boeing 737-8 MAX sectors. On the Boeing 777-300ER services between Singapore and Jakarta, First Class, Business Class, Premium Economy Class, and Economy Class are available. Cabin configurations may differ between aircraft types, so specific options depend on your chosen itinerary.

In Economy Class, you can expect a seat pitch of about 32 inches with up to 19 inches of seat width. Premium Economy Class, available on Boeing 777-300ER services to Jakarta, offers around 38 inches of pitch and up to 20 inches of width. Business Class provides a fully flat bed with direct aisle access on long-haul configured aircraft. First Class, available on selected Boeing 777-300ER services, also features a fully flat bed with generous personal space. Exact layouts and seat designs can vary slightly by aircraft and route.

Yes, Singapore Airlines provides lounge access to eligible passengers at layover airports on connections to Indonesia. Eligibility is based on your class of travel or KrisFlyer and Star Alliance status, determined by the flight departing the layover airport. Other options such as purchasing a day pass are also available.

Lounge Access Eligibility
Cabin Class: Complimentary for Suites, First, and Business Class passengers. Premium Economy and Economy travellers do not have access unless they hold eligible status.

Frequent Flyer Status: PPS Club and KrisFlyer Elite Gold (or Star Alliance Gold) members have access regardless of cabin class.

The 'Next Segment' Rule: Eligibility is based on the flight immediately departing that airport.

Most flights from Hangzhou to Indonesia connect via Singapore Changi Airport, which is designed for easy and enjoyable layovers. For shorter connections, you can stay airside to explore themed gardens, relaxation areas, and a wide choice of dining and shopping. On longer layovers, you may join an official transit tour of Singapore, subject to eligibility and timing, or simply unwind in a lounge or airport hotel for added comfort. Your time at the airport is more than just a wait — it is an integral part of your journey.

Hangzhou follows China Standard Time (UTC+8). Jakarta and other parts of western Indonesia, including Medan, use Western Indonesia Time (UTC+7), which is 1 hour behind Hangzhou. Denpasar Bali and much of central Indonesia are on Central Indonesia Time (UTC+8), the same time as Hangzhou. Indonesia does not observe daylight saving time, so these differences remain constant year-round.

Yes, your baggage will typically be checked through to your final destination in Indonesia when flying via the layover airport on a single booking with Singapore Airlines, provided both flight segments are under the same booking reference (PNR), the connection is under 24 hours, and, for partner-operated onward flights, a through-check agreement is in place.

You may be able to plan a stopover at the layover city on your journey to Indonesia, subject to your ticket conditions and availability. When booking, you can search for multi-city options or speak with our customer service team or your travel agent, who can advise whether a stopover can be added to your itinerary.