Flights from Surabaya (SUB) to New Zealand

Yes, you will be served meals on flights from Surabaya to New Zealand. In all cabins, our in-flight dining features regionally inspired dishes and international favourites designed for the journey via Singapore. You can request special meals in advance to suit many dietary needs. On eligible sectors and in selected cabins, Book the Cook lets you reserve your main course before departure. A full beverage service, including juices, soft drinks, teas, coffees, and a selection of alcoholic beverages such as the Singapore Sling, is available.

Flights between Indonesia and New Zealand generally use the weight concept for checked baggage. On these routes, checked baggage allowances vary by cabin: Economy Class and Premium Economy Class typically include a generous weight allowance, while Business Class offers an even higher allowance. Cabin baggage allowances also differ by cabin, with one or two pieces plus a personal item permitted, subject to size and weight limits. You can view the exact allowances for your booking during the purchase process or in your e-ticket.

Wi-Fi is available on most Singapore Airlines flights from Surabaya to New Zealand once the aircraft reaches above 10,000 feet. KrisFlyer members enjoy free, unlimited Wi-Fi; if you are travelling in Economy Class or Premium Economy Class, please ensure your membership number is added to the booking at least 1.5 hours before departure. Non-members and additional users can purchase Wi-Fi plans on board. The connection is suitable for messaging, email, and basic browsing, but it does not support video streaming, video calls, or large file transfers.

On the Surabaya–Singapore sectors, you can fly in Business Class or Economy Class. On the onward Singapore–Auckland and Singapore–Christchurch sectors, you can choose from Business Class, Premium Economy Class, or Economy Class on the Airbus A350-900. The exact cabin options for your full journey will depend on your chosen flights and timings.

In Economy Class, you can expect a seat pitch of about 32 inches and up to 19 inches of seat width. Premium Economy Class, available on the Singapore–Auckland and Singapore–Christchurch sectors, offers around 38 inches of pitch and up to 20 inches of width. In Business Class on both narrow-body and wide-body aircraft, you enjoy a fully flat bed with direct aisle access on long-haul sectors, with comfortable recline and generous space on the shorter regional sector. Cabin configurations may differ slightly between the Boeing 737-8 MAX and the Airbus A350-900.

Yes, Singapore Airlines provides lounge access to eligible passengers at layover airports on connections to New Zealand. Eligibility is based on your class of travel or KrisFlyer and Star Alliance status, determined by the flight departing the layover airport. Other options such as purchasing a day pass are also available.

Lounge Access Eligibility
Cabin Class: Complimentary for Suites, First, and Business Class passengers. Premium Economy and Economy travellers do not have access unless they hold eligible status.

Frequent Flyer Status: PPS Club and KrisFlyer Elite Gold (or Star Alliance Gold) members have access regardless of cabin class.

The 'Next Segment' Rule: Eligibility is based on the flight immediately departing that airport.

Most flights from Surabaya to New Zealand connect via Singapore Changi Airport. For longer layovers, you can join a free Changi transit tour or explore highlights such as indoor gardens, art installations, and themed zones across the terminals. Shorter connections are well spent relaxing in quiet areas, visiting pay-per-use lounges, enjoying showers, or sampling local and international cuisine. Family areas, playgrounds, and rest zones make it easy to refresh before your onward flight. Your time at the airport is more than just a wait — it is an integral part of your journey.

Surabaya is usually 5 hours behind Auckland and Christchurch when New Zealand Standard Time (NZST, UTC+12) applies, typically from late March to late September. During New Zealand Daylight Time (NZDT, UTC+13), usually from late September to late March, Surabaya is 6 hours behind.

Yes, your baggage will typically be checked through to your final destination in New Zealand when flying via the layover airport on a single booking with Singapore Airlines, provided both flight segments are under the same booking reference (PNR), the connection is under 24 hours, and, for partner-operated onward flights, a through-check agreement is in place.

You may be able to plan a stopover at the layover city on your journey to New Zealand, subject to your ticket conditions and availability. When booking, you can search for multi-city options or speak with our customer service team or your travel agent, who can advise whether a stopover can be added to your itinerary.