Flights from Hanoi (HAN) to Auckland (AKL)

In-flight Dining
On the Hanoi to Auckland route, you will be served meals designed to match the time of day and flight duration, with options in Economy Class, Premium Economy Class, and Business Class depending on your sector.

Special Meals
We offer a range of special meals that cater to different dietary needs. You can request these when you book or via Manage Booking up to a specified time before departure.

Book the Cook
Eligible premium cabins on selected sectors may offer our Book the Cook service, allowing you to pre-select from a wider menu of main courses before you fly.

Beverage Service
Throughout your journey, you can enjoy a selection of hot and cold drinks. Our signature Singapore Sling is also available on board.

For flights between Hanoi and Auckland, our weight concept applies. Checked baggage: in Economy Class, Lite and Value fares include 25kg, and Standard and Flexi fares include 30kg. Premium Economy Class includes 35kg, and Business Class includes 40kg. Each checked bag must not exceed 32kg. Cabin baggage: Economy Class and Premium Economy Class passengers may bring 1 piece up to 7kg; Business Class passengers may bring 2 pieces, each up to 7kg. Your final allowance is shown on your e-ticket, and KrisFlyer Elite Gold and PPS Club members enjoy additional allowances.

Wi-Fi is available on most Singapore Airlines flights from Hanoi to Auckland once the aircraft is above 10,000 feet. It is free and unlimited for KrisFlyer members; Economy Class and Premium Economy Class members should add their membership number to the booking at least 1.5 hours before departure. Non-members can purchase access plans. The service is suitable for messaging, email, and basic browsing, but does not support video streaming, video calls, or large file transfers.

On the Hanoi to Singapore sector, Economy Class offers a 32-inch pitch with up to 19-inch seat width, while Business Class provides a fully flat bed with direct aisle access, subject to aircraft layout. On the Singapore to Auckland sector, Economy Class has a 32-inch pitch and up to 19-inch seat width, Premium Economy Class offers a 38-inch pitch and up to 20-inch seat width, and Business Class features a fully flat bed with direct aisle access at every seat.

Yes, Singapore Airlines provides lounge access to eligible passengers with a layover in Singapore. Your eligibility is based on your class of travel or your KrisFlyer and Star Alliance status, and it is determined by your flight leaving Singapore. Other options, like purchasing a day pass at a pay-per-use lounge, are also available.

Lounge Access Eligibility
Cabin Class: Complimentary for Suites, First, and Business Class passengers. Premium Economy and Economy travellers do not have access unless they hold eligible status.

Frequent Flyer Status: PPS Club and KrisFlyer Elite Gold (or Star Alliance Gold) members have access regardless of cabin class.

The 'Next Segment' Rule: Eligibility is based on the flight immediately departing that airport. For example, if you fly Economy from Hanoi but have a Business Class onward flight from Singapore, you get lounge access in Singapore only. In Singapore, eligible customers may use the SilverKris Lounge (First Class), SilverKris Lounge (Business Class), or KrisFlyer Gold Lounge, depending on their cabin and status.

Singapore Changi Airport is designed for comfortable transits, with themed gardens, quiet rest areas, and family-friendly spaces across its terminals. For shorter layovers, you can stay airside, enjoy the airport's walking trails, or relax in a snooze area between flights. With a longer layover, you may have enough time to join one of the airport's official transit tours into the city, which usually require several hours of buffer time. Your time at Singapore Changi Airport is more than just a wait — it is an integral part of your journey.

Hanoi follows Indochina Time (UTC+7) and does not observe daylight saving time. Auckland follows New Zealand Standard Time (UTC+12) from roughly late April to late September, making Auckland 5 hours ahead of Hanoi. During New Zealand Daylight Time (UTC+13), from roughly late September to late April, Auckland is 6 hours ahead of Hanoi.

Yes, your baggage will typically be checked through to Auckland Airport when flying from Hanoi via Singapore on a single booking with Singapore Airlines.

Through-Check Conditions
For your bags to be sent directly to your final destination, the following general conditions must be met:

Single Itinerary: Both flight segments (Hanoi–Singapore and Singapore–Auckland) must be under the same booking reference or PNR.

Layover Duration: Your connection in Singapore must be less than 24 hours. If your layover exceeds 24 hours, it is considered a stopover, and you will typically be required to collect your luggage and re-check it for your onward flight.

Partner Airlines: If your onward flight from Singapore to Auckland is operated by a partner airline, Singapore Airlines has through-check agreements that usually allow your bags to be tagged to your final destination.

You may be able to plan a stopover in Singapore on your Hanoi–Auckland trip, subject to your ticket conditions and availability. When booking, you can search for multi-city options or speak with our customer service team or your travel agent, who can advise whether a stopover can be added to your itinerary.