Flights from Surabaya (SUB) to Penang (PEN)

In-flight Dining
On the Surabaya–Singapore sector, you will be served a complimentary meal tailored to the time of day, with thoughtfully designed menus for both Business Class and Economy Class.

Special Meals
We offer a range of special meals on the Surabaya–Singapore sector to suit different dietary needs. You can request these in advance through our website or your booking agent, and we will confirm availability for your flight.

Book the Cook
Eligible Business Class customers on the Surabaya–Singapore sector can pre-select from a wider menu using our Book the Cook service, choosing their main course in advance for a more personalised dining experience.

Beverage Service
A selection of hot and cold drinks is available on board, including juices, soft drinks, teas, and coffee. Our signature Singapore Sling is also available in the air, so you can enjoy a classic cocktail as you fly.

Please note that no meal service is provided for Economy Class passengers on the Singapore–Penang segment due to the short flight time.

For flights between Surabaya and Penang, the weight concept applies. For checked baggage, Economy Class passengers may bring 25kg on Lite and Value fares, and 30kg on Standard and Flexi fares. Business Class passengers may bring up to 40kg. Each checked bag must not exceed 32kg in weight.

For cabin baggage, Economy Class passengers may bring 1 piece up to 7kg, while Business Class passengers may bring 2 pieces, each up to 7kg. The final baggage allowance for your trip is shown on your e-ticket, and KrisFlyer Elite Gold and PPS Club members enjoy additional allowances.

Wi-Fi is available on Singapore Airlines flights from Surabaya to Penang once the aircraft is above 10,000 feet. It is free and unlimited for KrisFlyer members; Economy Class and Business Class customers should add their membership number to the booking at least 1.5 hours before departure. Paid plans are available for non-members. The connection is suitable for messaging, email, and basic browsing, but it does not support video streaming, video calls, or large file transfers.

On the Surabaya–Singapore sector, operated by the Airbus A350-900 or the Boeing 737-8 MAX, Economy Class offers a seat pitch of about 32 inches with up to 19 inches of seat width, while Business Class provides a fully flat bed with direct aisle access on widebody aircraft and a spacious reclining seat on narrowbody services.

On the Singapore–Penang sector, operated by the Boeing 737-8 MAX, Economy Class offers a similar pitch of about 32 inches with up to 19 inches of seat width, and Business Class features reclining seats with generous legroom and enhanced personal space for short flights.

Yes, Singapore Airlines provides lounge access to eligible passengers with a layover in Singapore. Your eligibility is based on your class of travel or your KrisFlyer and Star Alliance status, and it is determined by your flight leaving Singapore. Other options, like purchasing a day pass at a pay-per-use lounge, are also available.

With a layover at Singapore Changi Airport, you can enjoy extensive airside facilities, including themed gardens, quiet rest areas, a free cinema, and family play zones. For longer layovers, you can join a free city transit tour, which usually requires at least about 5.5 to 6 hours between flights. Your time at Singapore Changi Airport is more than just a wait — it is an integral part of your journey.

When departing from Surabaya, eligible Singapore Airlines passengers may relax at the Concordia Premier Lounge at Juanda International Airport (SUB), depending on their class of travel or frequent flyer status. Lounge access is confirmed at check-in according to your booking details.

During your layover at Singapore Changi Airport, eligible passengers may be invited to the SilverKris Lounge (First Class), SilverKris Lounge (Business Class), or KrisFlyer Gold Lounge, depending on cabin class and KrisFlyer or Star Alliance status. Your lounge entitlement will be indicated on your boarding pass at the airport.

Surabaya follows Western Indonesia Time (UTC+7), while Penang follows Malaysia Time (UTC+8). Penang is 1 hour ahead of Surabaya throughout the year, as neither location observes daylight saving time.

We recommend arriving at Juanda International Airport at least 2.5 to 3 hours before your scheduled departure for Penang, as your journey includes international travel and a transit in Singapore. This gives you enough time for check-in, security checks, and immigration formalities.

Visa requirements depend on your nationality and the purpose and duration of your stay in Malaysia. We recommend checking the latest entry regulations with the Malaysian authorities or your nearest consulate, and ensuring your passport has sufficient validity before you travel.

On arrival at Penang International Airport, you will proceed through immigration, baggage claim, and customs. Clear signposts guide you to ground transport, including buses, taxis, and car-hire desks. It is advisable to confirm current transport options and travel times to your accommodation in advance.

If your Surabaya–Singapore and Singapore–Penang flights are on a single Singapore Airlines booking, we will normally through-check your baggage to Penang. You should confirm this at check-in in Surabaya and keep your baggage tags until you collect your bags in Penang.