Flights from Surabaya (SUB) to Dubai (DXB)

In-flight Dining
You will be served meals on both the Surabaya–Singapore and Singapore–Dubai sectors, with menus designed to reflect regional flavours and international favourites. Portions and service are timed to the flight length so you can dine comfortably and rest.

Special Meals
We offer a variety of special meals on this route, which must be requested before departure. These cater to common dietary needs and are served separately from the main menu. You can select your preferred option during booking or by managing your trip online.

Book the Cook
On eligible cabins and flights between Singapore and Dubai, you can use our Book the Cook service to reserve selected main courses in advance. This allows you to choose from an expanded menu and enjoy a meal tailored to your preferences on board.

Beverage Service
Throughout the journey, we serve a selection of hot and cold beverages, including juices, soft drinks, coffee, and tea. A signature Singapore Sling is also available on board, along with a curated choice of wines and spirits.

For flights between Surabaya and Dubai, our weight concept applies. For checked baggage, Economy Class passengers have an allowance of 25kg on Lite and Value fares, and 30kg on Standard and Flexi fares. Premium Economy Class passengers have 35kg, Business Class passengers have 40kg, and First Class passengers have 50kg. Each checked bag must not exceed 32kg.

For cabin baggage, Economy Class and Premium Economy Class passengers may bring 1 piece up to 7kg. Business Class and First Class passengers may bring 2 pieces, each up to 7kg. The final baggage allowance for your journey is shown on your e-ticket, and KrisFlyer Elite Gold and PPS Club members enjoy additional allowances.

Wi-Fi is available on Singapore Airlines flights from Surabaya to Dubai once the aircraft is above 10,000 feet. It is free and unlimited for KrisFlyer members, and Economy Class and Premium Economy Class customers should add their membership number to the booking at least 1.5 hours before departure. Paid plans are available for non-members. The service is ideal for messaging, email, and basic browsing, but does not support video streaming, video calls, or large file transfers.

On the Surabaya–Singapore sector, Economy Class offers a seat pitch of about 32 inches and up to 19 inches of seat width, depending on aircraft and seat location. Business Class provides a fully flat bed on our Airbus A350-900 services and spacious recliner-style seating on the Boeing 737-8 MAX, with generous personal space.

On the Singapore–Dubai sector, Economy Class offers around 32 inches of pitch and up to 19 inches of seat width. Premium Economy Class provides around 38 inches of pitch and up to 20 inches of seat width, with a wider seat and extra recline. Business Class features a fully flat bed with direct aisle access for every seat, and First Class offers a fully flat bed in an even more spacious setting.

On both sectors of the Surabaya to Dubai journey, you can enjoy KrisWorld, our in-flight entertainment system, with a wide selection of films, TV shows, music, and games. Seatback screens and noise-reducing headsets help you personalise your experience from departure in Surabaya through your connection in Singapore to arrival in Dubai.

Yes, Singapore Airlines provides lounge access to eligible passengers with a layover in Singapore. Your eligibility is based on your class of travel or your KrisFlyer and Star Alliance status, and it is determined by your flight leaving Singapore. Other options, like purchasing a day pass at a pay-per-use lounge, are also available.

With a layover at Singapore Changi Airport, you can enjoy themed gardens, art installations, relaxation zones, and a wide range of dining and shopping options without leaving the terminal. For longer layovers, eligible travellers may join official transit tours into the city when available and timing permits. Your time at Singapore Changi Airport is more than just a wait — it is an integral part of your journey.

At Surabaya Juanda International Airport, eligible Singapore Airlines customers may be invited to use the Concordia Premier Lounge before departure. During your transit at Singapore Changi Airport, eligible passengers may access lounges such as The Private Room, the SilverKris Lounge (First Class), the SilverKris Lounge (Business Class), or the KrisFlyer Gold Lounge, depending on cabin class and frequent flyer status.

When you travel on a single Singapore Airlines itinerary from Surabaya to Dubai via Singapore, we normally check your baggage through to Dubai. You will receive boarding passes for both sectors at Surabaya where possible, so you can remain airside at Singapore Changi Airport during your layover.

Surabaya follows the Asia/Jakarta time zone (UTC+7) throughout the year, without daylight saving time. Dubai follows the Asia/Dubai time zone (UTC+4), also without daylight saving time. Dubai is 3 hours behind Surabaya all year, so when it is 15.00 in Surabaya, it is 12.00 in Dubai.

Visa requirements depend on your nationality and the purpose and length of your stay. We recommend checking the latest entry regulations with the relevant embassy, consulate, or official government website before you travel, and ensuring your passport has sufficient validity for your planned trip.

On arrival in Dubai, follow signs for arrivals, immigration, and baggage claim. Dubai International Airport has clear wayfinding, air-conditioned walkways, and dedicated areas for transport connections. After collecting your checked baggage, you can choose from public transport, hotel shuttles, or pre-arranged transfers for the journey into the city.

For international journeys from Surabaya to Dubai via Singapore, we recommend arriving at Juanda International Airport at least 2.5 to 3 hours before your scheduled departure. This allows time for check-in, security, and immigration, and lets you begin your journey in a relaxed way.

Dubai offers tax refund schemes for eligible purchases made at participating retailers. Procedures and eligibility rules can change, so we recommend checking the latest information at official refund counters or the destination airport website, and keeping your purchase receipts and passport details handy when you shop.