Flights from Sydney (SYD) to Medan (KNO)

In-flight Dining
You will be served complimentary meals and refreshments on both the Sydney to Singapore and Singapore to Medan sectors. Menus are designed to reflect regional flavours alongside familiar international choices, helping you arrive feeling satisfied and refreshed.

Special Meals
We offer a range of special meals to suit different dietary requirements on the Sydney to Singapore sector and, in most cases, on the connecting Singapore to Medan flight. Please request your preferred special meal when you book, or at least 24 hours before departure.

Book the Cook
Eligible premium cabins on the Sydney to Singapore sector can enjoy our Book the Cook service, allowing you to pre-select from a wider range of main courses. This service is available from Sydney and can be reserved in advance through our website or app.

Beverage Service
A selection of hot and cold drinks is available throughout your journey, including juices, soft drinks, tea, and coffee. You can also enjoy our signature Singapore Sling on board, along with a curated list of other alcoholic and non-alcoholic beverages.

For flights between Sydney and Medan, our weight concept applies. Checked baggage allowances are: Economy Class (25kg for Lite and Value fares, 30kg for Standard and Flexi), Premium Economy Class (35kg), Business Class (40kg), and Suites or First Class where offered on the Sydney to Singapore sector (50kg). Each checked bag must not exceed 32kg. Cabin baggage allowances are: Economy Class and Premium Economy Class (1 piece, up to 7kg), and Suites, First Class, and Business Class (2 pieces, each up to 7kg). The final allowance for your trip is shown on your e-ticket, and KrisFlyer Elite Gold and PPS Club members enjoy additional allowances.

Wi-Fi is available on Singapore Airlines flights on this route once the aircraft is above 10,000 feet. Wi-Fi is free and unlimited for KrisFlyer members; Economy Class and Premium Economy Class customers should add their membership number to the booking at least 1.5 hours before departure. Paid plans are available for non-members. The service is suitable for messaging, email, and basic browsing, but it does not support video streaming, video calls, or large file transfers.

On the Sydney to Singapore sector, Economy Class seats generally offer a 32-inch pitch with up to 19-inch seat width, while Premium Economy Class provides around 38-inch pitch and up to 20-inch seat width. Business Class offers a fully flat bed with generous personal space and direct aisle access, and on selected aircraft you can enjoy First Class or Suites with a fully flat bed and enhanced privacy.

On the Singapore to Medan sector, you can choose between Economy Class, with comfortable seating and an approximate 32-inch pitch, and Business Class, which offers a larger seat that converts into a fully flat or deeply reclining bed with ample legroom. Specific configurations may vary slightly by aircraft, but all cabins are designed to maximise comfort for the journey length.

From Sydney to Singapore, you can travel in Economy Class, Premium Economy Class, Business Class, and, depending on the aircraft, either First Class on the Boeing 777-300ER or Suites on the Airbus A380-800. From Singapore to Medan on the Boeing 737-8 MAX, you can choose between Economy Class and Business Class.

Yes, Singapore Airlines provides lounge access to eligible passengers with a layover in Singapore. Your eligibility is based on your class of travel or your KrisFlyer and Star Alliance status, and it is determined by your flight leaving Singapore. Other options, like purchasing a day pass at a pay-per-use lounge, are also available.

Singapore Changi Airport offers a wide range of facilities for your layover, from themed gardens and rest areas to play zones and quiet corners for work. If you have at least 5.5 to 6 hours between flights, you can consider joining a city tour from the airport to see highlights of Singapore. For shorter layovers, stay airside to enjoy dining, shopping, and relaxation areas, or book a room at an airport hotel for extra rest. Your time at Singapore Changi Airport is more than just a wait - it is an integral part of your journey.

When departing from Sydney, eligible Singapore Airlines customers may be able to access the SilverKris Lounge (First Class) or SilverKris Lounge (Business Class) at Sydney Airport, depending on their cabin class or KrisFlyer and Star Alliance status. Your boarding pass will indicate lounge eligibility on the day of travel.

During your layover at Singapore Changi Airport, eligible customers can access a range of Singapore Airlines lounges, including The Private Room, SilverKris Lounge (First Class), SilverKris Lounge (Business Class), and KrisFlyer Gold Lounge. Access depends on your departing cabin class and your KrisFlyer or Star Alliance status.

Sydney operates on Australian Eastern Standard Time (UTC+10) from roughly April to early October, and Australian Eastern Daylight Time (UTC+11) from early October to early April. Medan follows Western Indonesia Time (UTC+7) year-round. This means Medan is 3 hours behind Sydney during AEST, and 4 hours behind during AEDT.

Visa requirements depend on your nationality, length of stay, and purpose of visit. We recommend that you check with the Indonesian embassy or consulate, or consult official government travel advice, before you fly. Ensure your passport has sufficient validity and any required documents are prepared in advance.

On arrival in Medan, you will proceed through immigration, collect your checked baggage, and then clear customs. Follow airport signage for international arrivals and have your passport, completed arrival card, and any visa documents ready. Allow extra time if you are travelling during peak periods or public holidays.

For international departures from Sydney to Medan via Singapore, we recommend arriving at the airport at least 3 hours before your scheduled departure time. This allows enough time for check-in, baggage drop, security screening, and immigration, especially during busy travel periods.

Mobile coverage is generally good in Medan and major towns, and Wi-Fi is available in many hotels, cafes, and shopping centres. Power sockets typically use two-pin plugs. We recommend checking compatibility with your devices before you travel and confirming local information on arrival.