Flights from Medan (KNO) to Phuket (HKT)

In-flight Dining
On your Medan to Phuket journey via Singapore, you will be served meals or snacks on board, tailored to the time of day and sector length, so you can stay refreshed across both flights.

Special Meals
We offer a range of special meals to meet different dietary needs on this route. You can request these in advance through our website or your booking agent, and we will confirm availability for your flights between Medan, Singapore, and Phuket.

Book the Cook
On this route, Book the Cook may be available from selected departure points and in eligible cabins. You can browse the menu on our website before you travel, and choose dishes in advance when the service is offered for your specific flights.

Beverage Service
Throughout the journey, you can enjoy a selection of hot and cold drinks, including juices, soft drinks, tea, and coffee. Our signature Singapore Sling is also available on board, adding a distinctive taste of our heritage to your flight.

For flights between Medan and Phuket via Singapore, the weight concept applies. Checked baggage allowances are: Economy Class (Lite and Value fares: 25kg; Standard and Flexi: 30kg) and Business Class (40kg). Each checked bag must not exceed 32kg.

For cabin baggage, Economy Class passengers may bring 1 piece up to 7kg, and Business Class passengers may bring 2 pieces, each up to 7kg. The final baggage allowance for your booking is shown on your e-ticket, and KrisFlyer Elite Gold and PPS Club members enjoy additional allowances.

Yes, Wi-Fi is available on Singapore Airlines flights from Medan to Phuket via Singapore once the aircraft is above 10,000 feet. Wi-Fi is free and unlimited for KrisFlyer members; Economy Class members must add their membership number to the booking at least 1.5 hours before departure. Non-members can purchase access plans on board. The connection is suitable for messaging, email, and basic browsing, but it does not support video streaming, video calls, or large file transfers.

On this route, both the Medan to Singapore and Singapore to Phuket sectors are operated by the Boeing 737-8 MAX. In Economy Class, you can expect a seat pitch of around 32 inches, with seat widths of up to 19 inches, providing good comfort for these regional flights. In Business Class, you will enjoy a seat that converts into a fully flat bed, with generous personal space and direct aisle access on board the Boeing 737-8 MAX.

On the Medan to Phuket route via Singapore, you can choose between Economy Class and Business Class on every sector. This gives you the flexibility to select the level of space and service that best suits your journey, while enjoying a consistent cabin experience throughout.

Yes, Singapore Airlines provides lounge access to eligible passengers with a layover in Singapore. Your eligibility is based on your class of travel or your KrisFlyer and Star Alliance status, and it is determined by your flight leaving Singapore. Other options, like purchasing a day pass at a pay-per-use lounge, are also available.

At Singapore Changi Airport, longer layovers can be spent joining an official transit tour into the city, which usually requires at least around 5.5 to 6 hours between flights. For shorter layovers, you can stay airside and enjoy gardens, resting areas, play zones, and a wide selection of shops and dining.

If you prefer to rest, consider a nap zone, transit hotel, or one of the airport's quiet seating areas. Families will find play spaces and entertainment, while solo travellers can explore viewing galleries and themed zones in different terminals. Your time at Singapore Changi Airport is more than just a wait — it is an integral part of your journey.

For departures from Kualanamu International Airport in Medan, eligible Singapore Airlines passengers may access the Saphire Mandai International Lounge. Eligibility is determined by your cabin class or frequent flyer status, and access is based on your Singapore Airlines-operated flight from Medan.

During your layover at Singapore Changi Airport, eligible passengers on Singapore Airlines flights may be able to use the SilverKris Lounge (First Class), SilverKris Lounge (Business Class), or KrisFlyer Gold Lounge, depending on their cabin class and KrisFlyer or Star Alliance status. Access is determined by your onward flight from Singapore.

Medan operates on Western Indonesia Time (UTC+7) and does not observe daylight saving time. Phuket operates on Indochina Time (UTC+7), also without daylight saving time. This means there is no time difference between Medan and Phuket at any time of the year, making it easy to adjust when you arrive.

If you are ticketed on a single Singapore Airlines itinerary from Medan to Phuket, you will usually remain in transit at Singapore Changi Airport and do not need to clear Singapore immigration. We still recommend checking your booking details and any visa requirements before you travel.

Our schedules are designed to allow smooth connections in Singapore for the Medan to Phuket route. Minimum connection times vary by terminal and ticket type, so we recommend booking a through-ticket with us, which will automatically meet transit requirements at Singapore Changi Airport.

When you travel on a single Singapore Airlines ticket from Medan to Phuket, we will usually check your bags through to Phuket at Medan, so you do not need to collect them in Singapore. Your baggage tags and boarding passes will confirm this at check-in.

On arrival in Phuket, you will clear immigration and customs there, as it is your final destination. Follow signs to baggage reclaim to collect your checked baggage from Medan, then proceed through customs. Local transport and services are signposted in English at the arrivals area.