Flights from Medan (KNO) to Auckland (AKL)

In-flight Dining
You will be served complimentary meals and refreshments in all cabins on both the Medan–Singapore and Singapore–Auckland sectors, with menus designed to suit the time of day and flight duration.

Special Meals
We offer a range of special meals on this route, which you can request in advance through our Manage Booking portal, so we can prepare options that meet your specific dietary needs.

Book the Cook
Eligible customers in premium cabins on the Singapore–Auckland sector can use our Book the Cook service, pre-ordering from a wider menu so a carefully prepared main course is reserved especially for you.

Beverage Service
Throughout your journey, you can enjoy a selection of hot and cold drinks, including juices, soft drinks, coffee, and tea. Our signature Singapore Sling is also available on board, adding a distinctive touch to your flight.

For Medan–Auckland flights, our weight-concept baggage policy applies. For checked baggage, Economy Class guests may bring 25kg on Lite and Value fares, or 30kg on Standard and Flexi fares. Premium Economy Class guests may bring 35kg, and Business Class guests may bring 40kg. Each checked bag must not exceed 32kg.

For cabin baggage, Economy Class and Premium Economy Class guests may bring 1 piece up to 7kg. Business Class guests may bring 2 pieces, each up to 7kg. Your exact allowance is shown on your e-ticket, and KrisFlyer Elite Gold and PPS Club members enjoy additional allowances.

Wi-Fi is available on Singapore Airlines flights on this route once the aircraft is above 10,000 feet. It is free and unlimited for KrisFlyer members; Economy Class and Premium Economy Class members should add their membership number to the booking at least 1.5 hours before departure. Non-members can purchase access plans. The service is suitable for messaging, email, and basic browsing, but does not support video streaming, video calls, or large file transfers.

On the Medan to Singapore sector operated by the Boeing 737-8 MAX, Economy Class offers a seat pitch of about 32 inches and up to 19 inches of seat width, while Business Class provides a fully flat-style seat or recliner with generous space for working or resting.

On the Singapore to Auckland sector operated by the Airbus A350-900, Economy Class offers 32-inch pitch and up to 19-inch seat width, Premium Economy Class offers a wider seat with 38-inch pitch and up to 20-inch width, and Business Class features a fully flat bed with direct aisle access for every seat.

From Medan to Singapore, you can travel in Business Class or Economy Class. From Singapore to Auckland, you can choose between Business Class, Premium Economy Class, and Economy Class, allowing you to tailor each sector of your journey to your comfort preferences.

Yes, Singapore Airlines provides lounge access to eligible passengers with a layover in Singapore. Your eligibility is based on your class of travel or your KrisFlyer and Star Alliance status, and it is determined by your flight leaving Singapore. Other options, like purchasing a day pass at a pay-per-use lounge, are also available.

If your layover is long enough, you can join one of Singapore Changi Airport's official transit tours, which usually require at least 5.5 to 6 hours between flights. These guided trips into the city let you see key highlights before returning in time for your onward flight.

For shorter layovers, staying airside at Changi Airport is very comfortable. You will find themed gardens, quiet rest zones, a swimming pool and spa in selected terminals, and family-friendly play areas. There are also many dining choices and shops to explore. Your time at Singapore Changi Airport is more than just a wait — it is an integral part of your journey.

At Medan Kualanamu International Airport (KNO), eligible Singapore Airlines customers may access the Saphire Mandai International Lounge before the Medan–Singapore sector. Access is based on your cabin class or frequent flyer status; please check your booking or with our staff at check-in.

During your layover at Singapore (SIN), eligible passengers may be invited to the SilverKris Lounge (First Class), SilverKris Lounge (Business Class), or the KrisFlyer Gold Lounge, depending on cabin class and KrisFlyer or Star Alliance status. Lounge entitlement is determined by your departing flight from Singapore.

Medan follows Western Indonesia Time (UTC+7) year-round. Auckland operates on New Zealand Standard Time (UTC+12) roughly from late April to late September, making Auckland 5 hours ahead of Medan. During New Zealand Daylight Time (UTC+13), from late September to late April, Auckland is 6 hours ahead of Medan.

Visa requirements for travel from Medan to Auckland depend on your nationality and the purpose and length of your stay. We recommend checking the latest entry regulations and transit rules with the official New Zealand immigration authorities and ensuring your passport has sufficient validity before you travel.

For Medan–Auckland journeys via Singapore, we recommend arriving at Medan Kualanamu International Airport at least 2 to 3 hours before your scheduled departure. This allows time for check-in, baggage drop, security, and immigration formalities, especially when travelling with checked baggage.

If your Medan–Singapore and Singapore–Auckland flights are on a single Singapore Airlines itinerary, we will normally check your bags through to Auckland at Medan. You should confirm this at check-in and keep your baggage tags until you collect your bags on arrival in Auckland.

On arrival in Auckland, you will go through immigration, collect your checked baggage, and pass through biosecurity screening, which has strict rules for food and other items. It is important to follow the arrival declarations and signage, and to allow extra time for these formalities when planning onward connections.