Flights from Shanghai (PVG) to Surabaya (SUB)

In-flight Dining
You will be served complimentary meals on both sectors of your journey, with menus designed to reflect regional flavours and international favourites, so you can enjoy a complete dining experience from Shanghai to Surabaya.

Special Meals
We offer a range of special meals on this route to meet various dietary needs, which you can request in advance through our website or your travel agent so that we can prepare your meal before departure.

Book the Cook
Eligible customers in premium cabins on the long-haul sector between Shanghai and Singapore can use our Book the Cook service, pre-selecting from an expanded menu of main courses to personalise the dining experience.

Beverage Service
A selection of hot and cold beverages is available throughout your flights, including juices, soft drinks, tea, coffee, and a curated range of alcoholic drinks. Our signature Singapore Sling is also served on board.

For flights between Shanghai and Surabaya, the weight concept applies. Checked baggage allowances are: Economy Class 25kg on Lite and Value fares, and 30kg on Standard and Flexi fares; Premium Economy Class 35kg; Business Class 40kg; First Class 50kg. Each checked bag must not exceed 32kg. Cabin baggage allowances are: Economy Class and Premium Economy Class may bring 1 piece up to 7kg; Business Class and First Class may bring 2 pieces, each up to 7kg. Your final allowance is shown on your e-ticket, and KrisFlyer Elite Gold and PPS Club members enjoy additional allowances.

Yes, Wi-Fi is available once the aircraft is above 10,000 feet on Singapore Airlines flights between Shanghai, Singapore, and Surabaya. Wi-Fi is free and unlimited for KrisFlyer members; Economy Class and Premium Economy Class members should add their membership number to the booking at least 1.5 hours before departure. Non-members can purchase access plans. The service is suitable for messaging, email, and basic browsing, but does not support video streaming, video calls, or large file transfers.

On the Shanghai to Singapore sector, Economy Class offers a seat pitch of around 32 inches with up to 19 inches of seat width, Premium Economy Class offers a 38-inch pitch with up to 20 inches of width, Business Class provides a fully flat bed with direct aisle access, and First Class offers a spacious fully flat bed. On the Singapore to Surabaya sector, Economy Class provides around 32 inches of pitch with up to 19 inches of width, and Business Class offers a fully flat bed with direct aisle access.

Yes, you can select your seat on our Shanghai to Surabaya services via Singapore during booking or later through Manage Booking, subject to your fare type and seat availability. Some seat selections may be chargeable, and specific seat options can vary by aircraft type and cabin.

Yes, Singapore Airlines provides lounge access to eligible passengers with a layover in Singapore. Your eligibility is based on your class of travel or your KrisFlyer and Star Alliance status, and it is determined by your flight leaving Singapore. Other options, like purchasing a day pass at a pay-per-use lounge, are also available.

With a layover at Singapore Changi Airport, you can enjoy lush indoor gardens, play areas for families, walking routes, and quiet zones designed for rest. For longer connections, you may be able to join an official city transit tour if your schedule meets the minimum layover time. Shorter layovers are easily filled with terminal attractions, dining, and shopping close to your gate. Your time at Singapore Changi Airport is more than just a wait - it is an integral part of your journey.

At Shanghai Pudong (PVG), eligible passengers may be invited to designated partner lounges such as the Air China Lounge or China Eastern Lounge, depending on cabin class and frequent flyer status. During your layover at Singapore (SIN), eligible customers can enjoy The Private Room, the SilverKris Lounge (First Class), the SilverKris Lounge (Business Class), or the KrisFlyer Gold Lounge, subject to their class of travel and membership tier.

Shanghai operates on China Standard Time (UTC+8) all year. Surabaya follows Western Indonesian Time (UTC+7). This means Surabaya is 1 hour behind Shanghai throughout the year, with no daylight saving time changes in either city.

Visa requirements depend on your nationality and the purpose and length of your stay. We recommend that you check the latest entry regulations with the Indonesian authorities or your nearest Indonesian embassy or consulate before you travel, and ensure your passport meets validity requirements.

On arrival at Surabaya Juanda International Airport, you will clear immigration and customs, then enter the arrivals hall where you will find information counters, transport booking desks, and basic services. We recommend checking local guidance in advance for transport options to your accommodation and any current arrival procedures.

For flights from Shanghai to Surabaya via Singapore, we recommend arriving at Shanghai Pudong Airport at least 3 hours before your scheduled departure time. This allows enough time for check-in, security, and immigration, especially during busy travel periods.