Flights from Phuket (HKT) to Auckland (AKL)

In-flight Dining
On both the Phuket–Singapore and Singapore–Auckland sectors, you will be served meals appropriate to the time of day, with thoughtfully designed menus to keep you comfortable throughout the journey.

Special Meals
We offer a range of special meals on this route, which you can request in advance through our Manage Booking portal, ensuring your dietary needs are considered before you board.

Book the Cook
Eligible customers in premium cabins on selected sectors of this route can pre-select main courses from our Book the Cook service, adding more choice and personalisation to the dining experience.

Beverage Service
A selection of hot and cold drinks is available throughout the flight, and our signature Singapore Sling is offered on board, alongside other beverages, to enhance your time in the air.

For flights between Phuket and Auckland, our baggage policy follows the weight concept. Checked baggage allowances are as follows: Economy Class passengers have 25kg on Lite and Value fares, and 30kg on Standard and Flexi fares. Premium Economy Class passengers have 35kg, and Business Class passengers have 40kg. Each checked bag must not exceed 32kg. For cabin baggage, Economy Class and Premium Economy Class passengers may bring 1 piece up to 7kg, while Business Class passengers may bring 2 pieces, each up to 7kg. Your final allowance is shown on your e-ticket, and KrisFlyer Elite Gold and PPS Club members enjoy additional allowances.

Wi-Fi is available on Singapore Airlines flights from Phuket to Auckland once the aircraft is above 10,000 feet. It is free and unlimited for KrisFlyer members, although Economy Class and Premium Economy Class customers must add their membership number to the booking at least 1.5 hours before departure. Paid plans are available for non-members. The service is suitable for messaging, email, and basic browsing, but does not support video streaming, video calls, or large file transfers.

On the Phuket–Singapore sector operated by the Boeing 737-8 MAX, Economy Class seats offer a 32-inch pitch and up to 19-inch seat width, while Business Class provides a fully flat bed on selected aircraft or spacious recliner-style seating with generous legroom.

On the Singapore–Auckland sector on the Airbus A350-900, Economy Class seats have a 32-inch pitch and up to 19-inch seat width, Premium Economy Class offers a 38-inch pitch and up to 20-inch seat width, and Business Class features a fully flat bed with every seat providing direct aisle access.

Yes, Singapore Airlines provides lounge access to eligible passengers with a layover in Singapore. Your eligibility is based on your class of travel or your KrisFlyer and Star Alliance status, and it is determined by your flight leaving Singapore. Other options, like purchasing a day pass at a pay-per-use lounge, are also available.

Lounge Access Eligibility
Cabin Class: Complimentary for Suites, First, and Business Class passengers. Premium Economy and Economy travellers do not have access unless they hold eligible status.

Frequent Flyer Status: PPS Club and KrisFlyer Elite Gold (or Star Alliance Gold) members have access regardless of cabin class.

The Next Segment Rule: Eligibility is based on the flight immediately departing that airport. For example, if you fly Economy from Phuket but have a Business Class onward flight from Singapore, you get lounge access in Singapore only.

In Singapore (SIN), eligible passengers may be able to use the SilverKris Lounge (First Class), SilverKris Lounge (Business Class), or KrisFlyer Gold Lounge, depending on their cabin and status.

If you have a longer layover at Singapore Changi Airport, you can join one of the official free city tours, which typically require at least 5.5 to 6 hours of transit time. These tours offer a convenient way to see highlights of Singapore without worrying about transport logistics.

For shorter layovers, staying airside is very comfortable, with themed gardens, rest areas, play spaces, and a wide range of dining and shopping options. You can also make use of quiet zones to relax between flights.

Some terminals offer additional facilities such as transit hotels, spa services, and entertainment zones if you prefer to freshen up or rest. Your time at Singapore Changi Airport is more than just a wait — it is an integral part of your journey.

Phuket follows Thailand Standard Time, which is UTC+7 and does not observe daylight saving time. Auckland operates on New Zealand Standard Time (UTC+12) from late April to late September, making it 5 hours ahead of Phuket. From late September to late April, Auckland uses New Zealand Daylight Time (UTC+13), making it 6 hours ahead of Phuket.

Yes, your baggage will typically be checked through to Auckland Airport when flying from Phuket via Singapore on a single booking with Singapore Airlines.

Through-Check Conditions
For your bags to be sent directly to your final destination, the following general conditions must be met:

Single Itinerary: Both flight segments (Phuket–Singapore and Singapore–Auckland) must be under the same booking reference or PNR.

Layover Duration: Your connection in Singapore must be less than 24 hours. If your layover exceeds 24 hours, it is considered a stopover, and you will typically be required to collect your luggage and re-check it for your onward flight.

Partner Airlines: If your onward flight from Singapore to Auckland is operated by a partner airline, Singapore Airlines has through-check agreements that usually allow your bags to be tagged to your final destination.

You may be able to plan a stopover in Singapore on your Phuket–Auckland trip, subject to your ticket conditions and availability. When booking, you can search for multi-city options or speak with our customer service team or your travel agent, who can advise whether a stopover can be added to your itinerary.