Singapore Airlines

Contact us

Contact Us

For urgent help, or if you're flying within the next 72 hours, call your local Singapore Airlines office to speak to a representative. PPS Club members can request for a PPS Connect callback via the SingaporeAir mobile app.


Send us a message online

To request for special assistance, resolve baggage issues, or get your questions answered, the best way to reach us is to use the contact form.


Get in touch with us

Simply select a location for the address and contact information of any local Singapore Airlines office across the globe.

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Abu Dhabi

 
**Reservation & Ticketing Office
Telephone +971-(0)2-611-8749
Fax +971-(0)2-622-5353
Office Days & Hours/Contacts :

In view of the dynamic situation caused by Covid-19, please note that our Abu Dhabi Office is temporarily closed until further notice.

 

For tickets booked through a Travel Agency or any Third Party channel, please contact them directly for assistance. 


For tickets booked directly through Singapore Airlines and for Covid-19 related cases, you may submit your queries through our online request form. We will respond to you within 5 business days.

Feedback Form

You can send your feedback or enquiry through our online feedback form.

Request Form

You may submit your queries through our online request form.

Dubai

 
**Reservation & Ticketing Office
Telephone +971-800-0650-1645
Operating Days & Hours :

Our Reservations phone line is open for enquiries and new flight bookings 24 hours a day, 7 days a week.

 

In view of the dynamic situation caused by Covid-19, please note that our Dubai Ticketing counter will remain closed until further notice. 

 

For tickets booked through a Travel Agency or any Third Party channel, please contact them directly for assistance. 

 

For tickets booked directly through Singapore Airlines or new bookings, please submit your queries using our online form.

 

Alternatively, for Covid-19 related cases, you may submit your request at www.singaporeair.com/request.form. We will respond to you within 5 business days.

 

Feedback

You can submit your feedback or enquiries through our online form.

*KrisFlyer Membership Services
Telephone +971-800-0650-1645
Operating Days & Hours :

24 hours a day, 7 days a week.

Feedback or enquiry

You can submit your feedback or enquiries through our online form.

Airport Office
Telephone +971-(0)4-504-9880
Operating Days & Hours :

In view of the dynamic situation caused by Covid-19, please note that our Dubai Airport Office is temporarily closed until further notice. 

 

You can submit your feedback or enquiries through our online form.

Lost and Found Office
Telephone 600570006
Fax +971-(0)4-224-5859
Operating Days & Hours :

Operating Hours : 24 Hrs


If you have a File Reference Number for your delayed baggage, you can check on the status through the Baggage Portal or our chatbot Kris.

Exclusively for PPS Club members

Wherever you are in the world, our PPS Club coordinators are always on hand to assist you. If you need help or answers to any travel-related questions, log-in with your PPS Club membership number and PIN for a list of PPS Club Service Numbers.

Get in touch with our travel partners

For more information regarding your hotel and car rental booking, contact our travel partners directly.



Agoda

Email -
International hotline +44 20 3027 7900
Singapore hotline +65 6329 7537
Find more ways to contact Agoda


Rentalcars.com

Email -
International hotline +44 161 602 5516
Singapore hotline +65 6407 5332
Find more ways to contact Rentalcars

FAQs

Visit our Frequently Asked Questions section.