Singapore Airlines

Contact us

Contact us

Here are the contact details that you need to know for your travel insurance policy:



Emergency Medical Assistance

Please call our 24-hour Emergency Assistance Number (+632) 878 1290 if you need medical assistance while traveling. This service is provided by AIG’s very own emergency assistance center.


Dedicated Customer Service

For insurance-related enquiries, changes to your policy or questions about your claims, please e-mail us at siainsurance.ph@aig.com or call our Dedicated Customer Service Hotline at (+632) 878 5505 (Mondays-Fridays, 8am-5pm Philippine Time).


For a list of frequently asked questions, please visit our FAQ Page


How to File a Claim

Detailed procedures for filing a claim are included in our Notice of Claims Forms.


Please e-mail us at siainsurance.ph@aig.com or call our Dedicated Customer Service Hotline at (+632) 878 5505 for any claims-related enquiries.


Travel insurance

Travel insurance

*This travel insurance product is underwritten by AIG Philippines Insurance, Inc.