suppcard

Preferential treatment wherever you go

As a Solitaire PPS Club supplementary cardholder, you are accorded a greater level of personalised service and several of the same privileges as your principal Solitaire PPS Club member.

Exclusive lounge access

Access to an extensive network of lounges

Relax in comfort at more than 1,000 lounges around the world, even when you fly in Premium Economy or Economy Class with Singapore Airlines, Virgin Australia, Virgin Atlantic, Vistara, Star Alliance or Star Alliance Connecting Partner airlines.


UPDATE: Lounges may be temporarily closed due to Covid-19 safety precautions. For more details on SilverKris Lounges, please click here. For more details on other airlines’ lounges, please refer to their official websites.

If you are transiting in Singapore Changi Airport, you will be brought to the designated transit holding area.


When you fly on: Enjoy access to:
Singapore Airlines The First Class area of the SilverKris Lounge, together with a guest who is also departing on Singapore Airlines on the same flight.
Singapore Airlines;
a Star Alliance airline;
or a Star Alliance Connecting Partner airline
Over 1,000 Star Alliance Gold lounges worldwide, together with a guest who is also departing on Singapore Airlines or a Star Alliance airline on the same flight.

If you are travelling on a Star Alliance Connecting Partner airline, lounge access is applicable only if your itinerary includes a transfer to/from the Star Alliance Connecting Partner and Star Alliance airlines.
Virgin Australia Virgin Australia operated lounges in Australia, together with a guest who is also departing on Virgin Australia on the same day.
Virgin Atlantic Virgin Atlantic Clubhouses, when departing on Virgin Atlantic. This benefit does not extend to any guests or travelling companions.

1The SilverKris lounge at Changi Airport in Singapore is not a designated Star Alliance Gold lounge. Enjoy access to the KrisFlyer Gold Lounge instead.


For codeshare flights, the lounge access policy of the operating airline applies.


Extra check-in baggage allowance

When you and your immediate family members fly on Singapore Airlines on the same flight, you can each check in an extra 25kg in Economy Class (Value and Lite Fare Types), 30kg in Economy Class (Standard and Flexi Fare Types), 35kg in Premium Economy Class, 40kg in Business Class and 50kg in First Class or Suites2.


The piece concept applies to and from the USA only. You will be entitled to check in two extra pieces of baggage. This means you can check in four bags of up to 32kg each in SIngapore Airlines Suites, First, and Business Class. In Premium Economy and Economy Class, you can check in four bags of up to 23kg each. If your immediate family members are travelling on the same Singapore Airlines flight as you, they will also each enjoy the same additional check-in baggage allowance. Find out more.


You’ll also get extra baggage allowance on Scoot, Virgin Atlantic, Virgin Australia, Vistara, Star Alliance, and Star Alliance Connecting Partner airlines.


When you fly on: Check in:
Scoot Extra 5kg baggage allowance for any baggage purchased3
Star Alliance and Star Alliance Connecting Partner airlines One extra bag to North and South America, and 20kg (or 44lbs) to any other destination.
If you are travelling on a Star Alliance Connecting Partner airline, extra baggage allowance only applies if your itinerary includes a transfer to/from the Star Alliance Connecting Partner and Star Alliance airlines.
Virgin Atlantic One extra bag of up to 23kg
Virgin Australia4 (domestic and short-haul international flights) Two extra bags of up to 32kg for Business or Premium Economy Class passengers, and up to 23kg for Economy Class passengers
Virgin Australia4 (long-haul international flights) One extra bag to the USA, and an extra 20kg to any other destination
Vistara5 Extra 10kg to any destination

Conditions apply when flying on multiple airlines. Find out more


2 You can check in luggage with a maximum weight limit of up to 32kg per piece, when you travel with Singapore Airlines. If you’ve any items above 32kg, it will not be accepted as checked baggage and may have to be re-packed or transported as cargo.


3 Find out more


4 On interline or codeshare flights with Singapore Airlines, the Singapore Airlines baggage allowances apply.

5 On interline or codeshare flights with Singapore Airlines, Singapore Airlines extra check-in baggage allowances apply.


star alliance gold

Star Alliance Gold

Enjoy the Star Alliance Gold status, which entitles you to worldwide recognition when you fly to more than 1,300 destinations with our Star Alliance partner airlines. Seamless travel has never been easier.

 




Your Star Alliance Gold status entitles you to these travel benefits when you fly with our Star Alliance partner or Star Alliance Connecting Partner* airlines:


- Priority airport check-in
- Extra baggage allowance
- Gold Track (Priority Security & Immigration)^
- Airport lounge access
- Priority boarding
- Priority baggage handling
- Priority reservations waitlist
- Priority airport stand-by
- Complimentary upgrade to Business First Class on the Heathrow Express~


^To see where Gold Track (Priority Security & Immigration) is available, visit www.staralliance.com/gold-track

 

~ Subject to seat availability. For more information, please click here.


*Only applicable if your itinerary includes a transfer to/from a Star Alliance Connecting Partner and Star Alliance airlines, and if the benefit is offered by the Star Alliance Connecting Partner.


> Learn more


Guaranteed reservation

Guaranteed reservation

You’ll always have a seat in Economy Class on Singapore Airlines. Simply make your request with your nearest Singapore Airlines office or hotline, at least 24 hours before your flight, even if you’ve booked through a travel agent or another airline.


Applies to the highest booking (Y booking class) only. Not applicable to award flights, or codeshare flights operated by other airlines. Specific seat selection is not available.


Seat selection privileges

Seat selection privileges

Enjoy complimentary Extra Legroom, Forward Zone or Standard Seats when you fly in Premium Economy Class or Economy Class on Singapore Airlines. Your companions in the same booking will also enjoy complimentary Forward Zone or Standard seats when you fly together in Economy Class on Singapore Airlines.


Subject to availability of seats at the point of booking and/or seat selection. Available on singaporeair.com only.


Priority reservation waitlist

Priority reservation waitlist

If you’re waitlisted on Singapore Airlines or a Star Alliance airline, you’ll get priority for the seat if someone doesn’t make the flight. The same applies to your immediate family members if they’re flying with you.


This benefit does not apply to flights where the waitlist is closed.


Priority redemption

Priority redemption

You will be given priority to Saver Awards flight availability.


Priority airport standby

Priority airport standby

If you need to fly at the last minute and can’t get a confirmed reservation, you’ll be given priority on airport standby lists for Singapore Airlines, Star Alliance, and Star Alliance Connecting Partner* airline flights.


Not applicable to award tickets and flight upgrades.


* Only applicable if your itinerary includes a transfer to/from a Star Alliance Connecting Partner and Star Alliance airlines.


Priority airport check-in

When you fly in Premium Economy or Economy Class, you’ll continue to enjoy priority service at these check-in counters. The same applies to your immediate family members if they’re flying with you.


When you fly on: Check in at the:
Singapore Airlines First Class counter
Scoot ScootPlus Priority Check-in counter*
A Star Alliance airline Star Alliance Gold counter
A Star Alliance Connecting Partner airline Business Class counter
Virgin Atlantic Upper Class counter
Virgin Australia Priority Check-in counter
Vistara Business Class counter

* ScootPlus Priority Check-in counters are only available in selected airports. For more information, please click here.

 


Priority boarding

Priority boarding

You’ll be invited to board the plane before other passengers, even when you travel in Premium Economy or Economy Class.


Priority baggage handling

Priority baggage handling

Your baggage will be given priority handling, even when you travel in Premium Economy or Economy Class. So will the bags of your immediate family members if they’re flying with you.


Priority immigration and security

Priority immigration and security

Speed through the airport at even more hubs around the world.


Seat and meal preferences

Seat and meal preferences

We’ll do our best to reserve the seat type you prefer and serve your favourite meals on Singapore Airlines. Simply log in to select your preferences.


Complimentary subscription to Priority magazine

Complimentary subscription to Priority magazine

Enjoy complimentary subscription to Priority, a lifestyle and travel magazine, exclusively curated for PPS Club members.



To receive physical copies of the quarterly magazine via mail, simply subscribe through the following steps:

- Log in to your account on singaporeair.com
- Navigate to the "Profile > Preferences" tab
- Under “Printed Mail”, check the box to receive ‘Priority’

 

Alternatively, you may or access app-exclusive stories on digital Priority anytime at your convenience via the SingaporeAir mobile app. Simply log in to the app and click on More > Entertainment & Lifestyle > Priority.

 

View a special preview of the Priority Magazine here.


PPS Connect

PPS Connect

Whenever you need assistance, simply send a text message* to +65 9184 8888 with “PPS<10-digit PPS Club membership number>”, and a PPS Club Coordinator will call you back as soon as possible.


You can also request a call back* via the latest version of the SingaporeAir mobile app using a data plan or WiFi:


 

Once installed, follow these steps:

 

  1. Launch the SingaporeAir mobile app and log in to your account.
  2. Navigate to ‘My Account’
  3. Click on the ‘PPS Connect’ button

 

*Carrier charges may apply. Additional charges may apply when receiving calls from PPS Connect while roaming. Contact your mobile carrier for more information about data plan and roaming charges. Mobile number must be the same number registered in your KrisFlyer profile.


Waived or discounted service fees

Waived or discounted service fees

Pay less, or nothing at all on many KrisFlyer services – including changing your redemption nominees for free.


Overseas Emergency Medical and Travel Accident Insurance

Provided by AIG Asia Pacific Insurance Pte Ltd, you’re covered for accidents and medical emergencies that happen whenever you are travelling to a destination outside of your usual Country of Residence via air travel.


For full details of the policy coverage and applicable exclusions or to get a claim form, please log in with your PPS Club membership number and password or call the AIG hotline at (65) 6339 9959.


Worldwide Emergency Assistance

This service provided by International SOS (ISOS), includes:


• Emergency personal cash advance
• Emergency travel assistance
• Access to an interpreter and legal assistance
• Emergency communication with your family
• Guarantee of hospital admission
• Medical referral assistance
• Travel assistance for one family member, if you’re in a medical emergency
• Return to the country where you work, after recovery


For more information, please call the dedicated 24-hour hotline at (65) 6388 6888.


Full terms and conditions are found in the policy document here.


 > See an overview of all your Solitaire PPS Club supplementary cardholder membership privileges.