We are seeking to appoint to appoint a highly motivated and skilled Business Development Manager to join the Head Office E-commerce Logistics (Parxl) Team.

About the Role

The role is part of Singapore Airlines, Cargo Division (E-commerce Logistics) based in Australia and is responsible for obtaining new customers and fostering business relationships to increase revenue for Singapore Airlines’ cross-border e-commerce product, Parxl, in Australia. The role will report to the Head Office team based in Singapore. The ideal candidate should have experience in a sales position in the logistics industry, including selling e-commerce products and services.

Business Development

• Work closely with Head Office E-commerce Logistics (Parxl) team to achieve monthly team and country revenue targets.
• Conduct market research to monitor, track and understand key competitor offerings and promotions.
• Generate leads to secure prospective customers. 
• Develop and manage a healthy sales pipeline of potential customers and convert leads to new customer accounts. 
• Conduct sales presentations and participate in RFQ (where applicable) to convert qualified leads. 
• Prepare and maintain documents and presentations, quotations, customer contracts, pipeline, sales reports, invoices etc.
• Work closely with Head Office team to propose solutions which are aligned with internal operational requirements and meet customers’ needs.
• Work closely with Head Office team to formulate and execute Country’s marketing plans and campaigns. 
• Contribute ideas and work with Head Office team to improve business offering and value to customers.

Account Management

• Responsible for smooth on-boarding of customers/ key accounts (i.e. including but not limited to IT integrations, operations set-up, reporting structure, trials, etc.). 
• Regular monitoring of key customer accounts and performance to drive revenue and sales. 
• Account management and serving of customer accounts for exceptions handling and investigation reporting.

Key Deliverables and Outcomes

• Drive monthly team and country revenue growth by achieving assigned KPI targets.
• Consistently convert sales leads into new customer accounts on a monthly basis. 
• Successful servicing of customer accounts through operational support, problem solving and solutioning, in coordination with Head Office.

The successful candidate will possess:

• Prior experience and/or keen understanding of E-commerce and Logistics industry preferred. 
• Good communication and interpersonal skills. 
• Highly proficient in Microsoft Office applications (including cloud-based services) with a demonstrated ability to quickly learn and adapt to new systems and digital tools. 
• Able to multi-task and respond quickly and effectively to the challenges faced in a fast-paced environment. 
• Positive energy and attitude. 
•  Team player and able to work effectively in a team. 

Industry

•       E-commerce, Cross-border Logistics

How to apply

This is a Temporary 1-year contract. All candidates must be eligible to work in Australia, as evidenced by Australian citizenship or Permanent Residency status.  The position has a salary range is negotiable. The starting salary may be adjusted commensurate with experience and includes superannuation. 

To apply, email your CV and cover letter addressing the selection criteria listed above to AUCareers_SQ@singaporeair.com.sg. To ensure your application is considered for the appropriate role, please note the Position title “Business Development Manager – [Applicant Name]” in the email subject line.

Applications close Monday 31 July 2025. Only shortlisted applicants will be contacted for an interview.

Click here to apply now.