'Monet in Geelong. Moments in Europe.' competition

Terms and Conditions of the Singapore Airlines ‘Monet in Geelong. Moments in Europe.’ Competition

1. This Singapore Airlines ‘Monet in Geelong. Moments in Europe.’ Competition (“Competition”) is organised by Singapore Airlines Limited (“SIA”).
2. By participating in this Competition, the participants are deemed to have accepted and agreed to be bound by these terms and conditions and any additional terms, amendments or directives (“Terms”) which may be made or issued by SIA in its sole discretion either before or during the Competition. SIA may vary the Terms without notice and/or liability to you or to any other party. Non-compliance with or breach of any of the Terms may disqualify you at any stage from the Competition, and any prizes may be withheld, forfeited and/or reclaimed. 
3. The Competition, which involves voluntary participation, will be carried out on https://www.singaporeair.com/en_UK/au/plan-travel/local-promotions/events/moments-in-europe-competition/ via @singaporeair Facebook social page and eDM to KrisFlyer and SIA public registered users database and will be open to: 
   1. who are KrisFlyer members;
   2. aged 18 years and above; 
   3. residents of Victoria, Australia; and 
   4. who have submitted a Qualifying Entry (as defined below) during the promotion period from 10 September 2026 (1000 AEST) to 17 September 2026 (2359 AEST) (“Promotion Period”). 
4. To participate in the Competition for a chance to win the Prize (as defined below), participants must complete and submit the Competition Form. All Competition entries must be received by SIA during the Promotion Period, and any entries received after the end of the Promotion Period are automatically disqualified. 
5. For an entry to qualify for the Competition (“Qualifying Entry”), the participants will need to fulfil the following conditions: 
   1. be a KrisFlyer member. Competition is open to new and existing KrisFlyer members. KrisFlyer is free to join at https://www.singaporeair.com/en_UK/ppsclub-krisflyer/registration-form/?joinKFPromo=MOMENTSEUR
   2. during the Promotion Period, make a Singapore Airlines booking (“Eligible Booking”) that satisfies the following criteria;
      1. The tickets are for return travel originating in Melbourne on a single booking in any cabin class purchased on singaporeair.com or the Singapore Airlines mobile app during the Promotion Period;
      2. The tickets are not redemptions bookings made with KrisFlyer miles; and
      3. The destination is any city in Europe that Singapore Airlines, Scoot and partner airlines fly to.
   3. submit their entry through the Competition Form at https://singaporeair.com/en_UK/au/self-service/europe-competition-form during the Promotion Period, including their eligible booking reference number (PNR), email address and any other details requested in the Competition Form.
   4. Eligible bookings and submitted entries must contain complete and accurate information. SIA reserves the right to verify eligibility (including booking validity) and to disqualify any entry that is incomplete, incorrect, cancelled, refunded, voided, or otherwise not an eligible booking, at SIA’s sole discretion.
6. SIA will not accept responsibility for entries that are lost, mislaid, damaged or delayed in transit, regardless of cause, including, for example, as a result of any postal failure, equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind, busy lines, misspelt email addresses, acts of God etc. 
7. Each eligible booking is only entitled to one chance in the Competition regardless of the number of Qualifying Entries submitted. Multiple entries will be automatically voided. Entries made on behalf of another person will not be accepted.
8. One (1) winner (“Winner”) will be chosen by SIA by random draw electronically from all Qualifying Entries on 18 September 2026 at Singapore Airlines, Level 8, 31 Queen Street, Melbourne VIC 3000. The Prize (the “Prize”) consists of the following:
   • One (1) night accommodation at Crowne Plaza Geelong, valued at AUD 379; and
   • Two (2) adult tickets to “Discovering the Impressionists: Paul Durand-Ruel, Art Dealer Among the Artists exhibition” at the Geelong Gallery, valued at AUD 29 each.
   The total Prize value is AUD 437, and that the Prize
   
   1. must be utilised by 11 October 2026; and
   2. is subject to availability and any applicable terms and conditions imposed by the relevant prize providers (found at https://www.ihg.com/crowneplaza/hotels/gb/en/geelong/gexcr/hoteldetail and https://www.geelonggallery.org.au/discovering-the-impressionists).
   SIA’s decisions with respect to all aspects of the Competition are final and non-appealable, and no correspondence regarding any aspect of the Competition will be entertained.
9. SIA will notify the Winner on 18 September 2026 (“Announcement date”) via email and/or phone using the contact details provided in the Competition Form, with information on how to claim the Prize. SIA will endeavour to announce the Winner on the Announcement Date but reserves the right to announce the Winner in such manner as it deems fit in its absolute discretion. SIA reserves the right to void, cancel, suspend or amend the Competition in its absolute discretion without any notice and/or liability to any party.
10. Winners are required to return a signed letter of acceptance in accordance with the instructions provided by SIA within five (5) calendar days, together with all details that may reasonably be required by SIA for the issuance of the Prizes to the Winner (including without limitation their full name as reflected in their identity card, contact number, email address and mailing address). If the signed letter of acceptance is not received by SIA within five (5) calendar days of being notified the Prize may be forfeited or another winner may be chosen by SIA, in its sole discretion. SIA reserves the right to exclude or disqualify any person from the Competition on grounds of:  
    1. misconduct or criminal record or acted or have the intention to act in a dishonest or fraudulent manner or in bad faith;  
    2. tampering with the entry process or the operation of the Competition;  
    3. acting in violation of these T&Cs;  
    4. acting in an unsportsmanlike or disruptive manner or with intent to annoy, abuse, threaten or harass any other person;  
    5. entries being offensive, distasteful, unacceptable or against the ethos and principles of SIA or which may be considered disparaging; or  
    6. for any other reasons, as it may deem fit and proper. 
11. By participating in the Competition, each participant: 
    1. agrees to comply with and be bound by these terms and conditions, SIA’s conditions of use of website (found at https://www.singaporeair.com/en_UK/au/global_footer/conditions-of-use-website/), SIA’s Privacy Policy (found at https://www.singaporeair.com/en_UK/au/global_footer/privacy-policy/), the KrisFlyer Terms and Conditions (collectively, “SIA Terms & Conditions”, found at https://www.singaporeair.com/en_UK/au/ppsclub-krisflyer/termsconditions-kf/), and confirms that he or she has procured each Eligible KrisFlyer Member’s agreement to participate in and be bound by the SIA Terms and Conditions.  Non-compliance with or breach of any of these SIA Terms and Conditions may result in the participant being disqualified at any stage of the Competition, and any prizes won may be forfeited, withheld, withdrawn or reclaimed. 
    2. agrees that any and all personal data he/she submits (including participant’s name, KrisFlyer membership number, booking reference number and email address) may be collected, used, disclosed, or otherwise processed (collectively, “Processed”) by SIA for the purposes of the Competition and the Prize, including to communicate with the Winner on collection/redemption of the Prize. All collection, use and disclosure of participant’s personal data will be in accordance with SIA’s Privacy Policy.
    3. agrees to grant SIA an exclusive, transferrable, perpetual, irrevocable, worldwide and royalty-free license to publish, repost and/or use his/her Entry Form and/or Qualifying Entry in any manner and for any purpose that SIA deems fit, without any further notification, remuneration and/or compensation; 
    4. releases SIA and/or its partners from and agrees to indemnify SIA and/or its partners and any of SIA’s officers/employees/directors/representatives/agents from and against all liability, cost, loss or expense arising out of acceptance of the Prize or participation in the Competition including (but not limited to) personal injury and damage to property or any violation of intellectual property rights of a third party or any law and whether direct, indirect, consequential, foreseeable, due to some negligent act or omission, or otherwise. 
    In no event shall SIA, its subsidiaries, affiliates, associates and related companies, including the employees of all of the foregoing, be liable to any participant and/or to any party for any damages, expenses, claims, costs or losses of any kind, including without limitation, incidental, indirect, consequential, special, punitive or exemplary damages of any kind, including lost revenues or profits, loss of business or loss of data. 
12. By accepting the Prize, each Winner agrees that SIA may process the personal data of the Winner for publicity and/or use in advertisements across all media, including, without limitation, in SIA’s publications, presentations, promotional materials on their websites, in its original or edited format, and whether to promote the Promotion or otherwise without further notification, remuneration or compensation. For avoidance of doubt, this Clause 12 shall survive the expiration or termination of these terms and conditions.
13. All decisions made by SIA, in respect to any matter relating to this Competition, including the choice of the Winner, shall be final. SIA reserves the right to vary the Terms, terminate or otherwise amend this Competition without prior notice at its sole and absolute discretion. 
14. SIA reserves the right to verify the eligibility of participants. The demise of a participant automatically disqualifies entry. 
15. Employees of SIA, Scoot, Partner Airlines, Crowne Plaza Geelong, Geelong Gallery, their immediate families, affiliates, subsidiaries, related agencies, principal sponsors and suppliers associated with this campaign are not eligible to participate in the Competition. Corporations and other artificial persons are not eligible to participate in the Competition.
16. The Prize cannot be exchanged or redeemed for cash, and shall not be transferred to another individual. SIA will not be responsible for:  
    1. any SPAM generated messages;  
    2. any SMS/WhatsApp/other messaging service message delivery failures;  
    3. lost, misdirected, late, incomplete, or unintelligible entries or for inaccurate entry information, whether caused by the participant(s) or by any of the equipment or programming associated with or utilized in the Competition, or by any technical or human error that may occur in the processing of entries;  
    4. any printing or typographical errors in any materials associated with the Competition;  
    5. any error in the operation or transmission, theft, destruction, loss, unauthorised access to, or alteration of, entries, or for technical, network, telephone, computer, hardware or software, malfunctions of any kind, or inaccurate transmission of, or failure to receive any entry information on account of technical problems or traffic congestion on the internet or at any website;  
    6. injury or damage to the participant or any other computer or mobile resulting from downloading any materials in connection with the Competition;  
    7. if the Participants do not have mobile phones or other gadgets or means that support the entry link/technical requirements;  
    8. if the Participant has registered himself/herself to the DND of the telecom provider/ Participant has specifically requested for not receiving messages for the specific campaign/contests;  
    9. other conditions beyond SIA's reasonable control or any Force Majeure Event.  
    By submitting a Qualifying Entry, the Participant is deemed to have expressly consented to exempt SIA from DND restriction imposed by the relevant Participant.
17. To the extent permitted under applicable law, SIA will not be responsible or liable for any consequences that any participant may suffer (including without limitation any damage, loss, injury or disappointment) by participating in the Competition, or the participant’s acceptance of any prize, or as a result of any Prize that is late, lost, damaged or misdirected in transit. 
18. SIA reserves the right to replace the Prize with an alternative prize of equal or higher value if SIA cannot provide the original Prize due to circumstances beyond its control. 
19. The Prize is not negotiable or transferable.
20. The Prize may not be used in combination with any other ongoing offers/ promotions/contests/discounts. 
21. The Winner is responsible for all applicable taxes (including but not limited to, federal, state, local and/or income) on the Prize. Any costs not expressly stated as being included in the Prize (including without limitation transport, meals, incidentals, spending money and any other personal expenses) are the responsibility of the Winner.
22. For enquiries, please contact AU_Partnerships@singaporeair.com.sg. 
23. The Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore and shall be subject to the exclusive jurisdiction of the Singapore courts. 
24. To the maximum extent permitted by law, SIA shall not be liable for any Loss (including loss of profits or indirect, consequential, incidental, special, exemplary or punitive loss or damage), howsoever caused (including through the negligence of SIA), suffered or incurred by the participants arising from or in connection with: 
    1. The participants’ access to, or use of, the Site, any materials, or any linked site, including without limitation, the participants’ participation in the Competition; 
    2. any decision or action taken by the participants in reliance on any advertisements and/or promotional material in relation to the Competition; and/or 
    3. any error or defect in the Site; or 
    The above disclaimer does not attempt or purport to exclude liability under any statute if, and to the extent, such liability cannot be lawfully excluded. 
25. To the fullest extent permitted by law, SIA’s liability under any guarantee, condition or warranty (including, without limitation, any guarantee, condition or warranty of merchantability, acceptable quality, fitness for purpose or fitness for disclosed result), or any other right or remedy, under any legislation or implied into these T&Cs by any legislation (Statutory Warranties) is hereby excluded. Where SIA is liable under any Statutory Warranties, and any legislation avoids or prohibits provisions in a contract excluding or modifying the application of, or exercise of, or liability under, such Statutory Warranties, SIA’s liability for any breach of such Statutory Warranties shall be limited, at SIA’s option, to one or more of the following: (a) if the breach relates to goods: the replacement of the goods or the supply of equivalent goods; the repair of such goods; the cost of replacing the goods or of acquiring equivalent goods; or the cost of having the goods repaired; and (b) if the breach relates to services: the supplying of the services again or the cost of having the services supplied again. The Participant acknowledges and agrees that reliance by SIA on this limitation of liability is fair and reasonable in all circumstances. 
26. Force Majeure 
    SIA accepts no liability for any delay or failure to perform our obligations in relation to the Competition and under these terms and conditions if such a delay or failure is due to circumstances beyond SIA’s reasonable control. 
27. Indemnity
    The participants agree to indemnify, and keep indemnified, SIA, its officers, employees and agents (those indemnified) against all Loss suffered or incurred by those indemnified in connection with:  
    1. any breach of any obligation or warranty under the terms of the Competition by the participants; 
    2. any wilful misconduct by the participants; and/or  
    3. any negligent act or omission by the participants. 
28. Copyright 
    All copyright in the Materials (including, without limitation, text, graphics, logos, icons, sound recordings and software) are owned by SIA in its individual capacity respectively and its licensors. Material procured from a third party may be the subject of copyright owned by that third party. Except as expressly authorised, and subject to the conditions prescribed under, the Copyright Act or except as expressly permitted by these terms and conditions or as is reasonably contemplated by, the normal use of the Service, the participants may not, in any form or by any means:  
    1. copy, adapt, reproduce, store, distribute, print, display, perform, publish, communicate to the public, make available to public or create derivative works of the whole or any part of the Materials; or
    2. commercialise the whole or any part of the Materials, without the express written permission of the organisers or, in the case of third-party material, from the owner of the copyright in that material.
29. Trademarks 
    Trademarks used on the Site are a trademark or registered trademark of SIA and the participants must not use any of SIA’s trademarks:  
    1. in or as the whole or part of the participants’ own trademarks;  
    2. in connection with any business, products or services which are not SIA’s;  
    3. in a manner which may be confusing, misleading or deceptive to any person; or  
    4. in a manner that disparages SIA, the Materials, and/or the Site. 
30. Public Statements 
    The participants must not release to the public any news release, advertising material, promotional material or any other form of publicity relating to the organisers without the prior written permission from SIA. 
31. General provisions 
    If SIA waives, in whole or part, any rights available to them under these T&Cs on one occasion, this does not mean that those rights will automatically be waived on any other occasion. If any provision of terms and conditions is held to be invalid, unenforceable or illegal for any reason, it is to be read down to give it as much effect as possible, or if it is not capable of having any effect at all, it is to be severed from these T&Cs, in which case, the remainder of these T&Cs shall nevertheless continue in full force.