Advisory on Singapore Airlines flights affected by Typhoon Noul

Due to weather conditions caused by Typhoon Noul, the following Singapore Airlines (SIA) flights have been cancelled:

To/from Shenzhen

  • SQ856 departing Singapore for Shenzhen on 25 July 2026 at 2045hrs (local time)
  • SQ855 departing Shenzhen for Singapore on 26 July 2026 at 0205hrs (local time)

 

From Hong Kong SAR

  • SQ899 departing Hong Kong for Singapore on 26 July 2026 at 0905hrs (local time)

*All times stated are local

SIA will be contacting all affected customers to inform them about the changes to the flight schedules.

As the situation remains fluid, other SIA flights may be affected. Customers may visit our Flight Status page for the latest information on their flights.

Affected customers may request to be reaccommodated on alternative flights or seek a full refund of the unused portion of their ticket. SIA customers who booked directly with us may use our Assistance Request Form to seek the refund. For bookings made through travel agents or partner airlines, customers are advised to contact their travel agent or purchasing airline directly for assistance.

Customers are also strongly advised to update their contact details via the ‘Manage Booking’ function on our website or subscribe to a mobile notification service to receive updates to their flight status.

SIA apologises to all affected customers for the inconvenience caused.

First posted on 25 July 2026, 1645hrs (GMT+8)

新加坡航空关于台风“诺尔”(Noul)对于航班影响的旅行建议

受台风“诺尔”(Noul)影响,以下新加坡航空航班将被取消:

往返中国深圳

· 2026年7月25日20时45分,由新加坡飞往深圳的SQ856

· 2026年7月26日02时05分,由深圳飞往新加坡的SQ855

自中国香港特别行政区

· 2026年7月26日09时05分,由香港飞往新加坡的SQ899

以上均为当地时间

新加坡航空正联系所有受影响的乘客,以告知其航班取消或调整。

由于情况多变,其他新加坡航空航班也可能受到影响。登陆我们官网的航班状态页面,可查询最新航班讯息。

受航班取消影响的客户,将被安排至其他可替代航班,亦可对未使用的机票部分进行退款申请。通过新航直销渠道预订的客户,可使用官网上的协助申请表,进行退款申请。而通过旅行、代理及合作伙伴航司预订的客户,请直接联系对应的出票地并寻求帮助。

我们强烈建议客户通过新航官网“管理预订” 功能更新联系方式,或订阅新航航班通知服务,以接收航班动态更新。

新加坡航空就此给所有受影响客户带来的不便深表歉意。

首次发布于2026年7月25日 16时45(GMT+8)