Singapore Airlines

Contact us

Contact us

Here are the contact details that you need to know for your travel insurance policy:


Emergency Medical Assistance

For emergency assistance, please call our 24-hour Emergency Assistance Hotline at +64 9 359 1645

Dedicated Customer Service 

For insurance-related enquiries, or changes to your policy, please e-mail or call our Customer Service Hotline 0800 466 319

For a list of frequently asked questions, please visit our extensive FAQ Page

How to File an insurance Claim

To download the claim form, please click here.

Travel insurance

Travel insurance

This travel insurance product is underwritten by AIG Insurance New Zealand Limited.