Singapore Airlines

Changi Airport

Changi Airport

Shop, dine and relax at the world's most awarded airport

Beauty products. Electronics. Designer brands. Souvenirs. International cuisine. Authentic local fare. With over 500 retail and dining outlets across four world-class terminals and Jewel, there’s bound to be something for you whether you’re transiting, departing from, or arriving at Singapore Changi Airport.

Singapore Airlines and SilkAir passengers can redeem Changi Dollar Vouchers when they transit in Singapore Changi Airport on both ways of their journey, or join the Free Singapore Tour to explore the sights and sounds of Singapore.


Changi Transit Programme

Free Singapore Tour


Transiting at Changi Airport

When you arrive at Changi Airport, check the flight information displays for the departure terminal and gate of your connecting flight. Or, you can approach the Transfer Desk staff for assistance. Do note that Changi Airport does not broadcast final call or name paging announcements


During your transit, you can enjoy a host of comforts and conveniences such as free WiFi and entertainment at Changi Airport. If you have at least five hours before your connecting flight and have the necessary travel documents to enter Singapore, you can visit Jewel, a retail and lifestyle complex that’s directly connected to Terminal 1 Arrival Hall, and a link bridge (5–10 minute walk) away from Terminals 2 and 3.

Free Internet connectivity across all three terminals

Internet connectivity & free charging points

Free Internet connectivity across all four terminals for your laptops and mobile devices, or surf at any of the 400 free Internet kiosks. More than 800 free charging points for your electronic devices.

In Transit


Ten themed indoor and outdoor gardens to explore –
Terminal 1: Water Lily Garden, Cactus Garden, Piazza Garden, Sculptural Tree Garden
Terminal 2: Enchanted Garden, Orchid Garden, Sunflower Garden
Terminal 3: Butterfly Garden, Crystal Garden
Terminal 4: Steel in Bloom

In Transit

Babycare facilities

It's fun for the kids with playgrounds and activity stations! For travelers with young children, convenient Baby Care Rooms offers privacy for mums of infants, as well as a hot water dispenser. 


Entertainment facilities

Catch a movie at the 24-hour movie theatres in Terminals 2 and 3. Gamers can pass the time quickly with free LAN gaming, Xbox® Kinect games, and PlayStation® 3 games at the Entertainment Deck in Terminal 2.

Social Tree

Share your photo and video memories at interactive sculpture, The Social Tree in Terminal 1, and retrieve them on subsequent visits to the airport.

Relaxing experiences

Relax with full body massages, manicure/pedicure treatments or even a haircut at the Ambassador Transit Lounges or Plaza Premium Lounge. Equipped with gym and shower facilities, these pay-per-use lounges are popular with passengers who wish to freshen up while on transit. Free foot massage machines are also available across all terminals.

Photo by Jewel Changi Airport Devt

The world’s tallest indoor waterfall

At 40m high, the HSBC Rain Vortex is a majestic sight at the heart of Jewel Changi Airport. Visit when night falls for a mesmerising light and sound show.
(Photo by Jewel Changi Airport Devt)

Photo by Jewel Changi Airport Devt

Indoor forest hikes

Follow the Shiseido Forest Valley walking trails in Jewel Changi Airport to immerse yourself in four fascinating storeys of shrubs, trees, and other lush greenery.
(Photo by Jewel Changi Airport Devt)


Photo by Jewel Changi Airport Devt

Late night dining

With plenty of dining options that open past midnight in Jewel Changi Airport, you won’t have to compromise on food—even if you’re arriving late.

(Photo by Jewel Changi Airport Devt)

Departure from Changi Airport

Singapore Airlines operates from Changi Airport Terminals 2 and 3, depending on your destination. You can find the list of destinations for each terminal below, or on your e-ticket and boarding pass.


For updates on departure gate and boarding time for your flight, do check the flight information display screens as Changi Airport does not broadcast final call or name paging announcements.

>  Checking in


If you are visiting Jewel before your flight, you can check in early for your Singapore Airlines or SilkAir flight, from three hours to 24 hours before departure. This early check-in service is available at the Early Check-in (ECI) Lounge located at Jewel Level 1, and is open 24 hours daily.

Arriving at Changi Airport

An arrival terminal will be assigned approximately two hours before the flight lands. To find out the status of a flight, you may:

  • call the flight enquiry hotline at 1800 542 4422 in Singapore or +65 6542 4422 from anywhere else in the world;
  • visit the Changi Airport website; or
  • check the flight status section on our website.