Singapore Airlines

Travel with ease of mind

Travel with ease of mind

Singapore Airlines values your entire travel experience. In partnership with AIG*, Travel Guard Travel Insurance can be easily added to your itinerary on

Whether you’re on a business trip or a well-deserved family vacation, a second is all it takes for your trip to take an unexpected turn for the worse. If things go wrong while you’re traveling – from lost laptops to hospital visits – travel insurance will take care of you.

Travel Guard on is exclusively designed for Singapore Airlines passengers. Travel Guard promises:

  • Comprehensive coverage with exclusive discounted premiums
  • Products & services provided by one of the world’s largest travel insurance service providers
  • The convenience of hassle-free online booking

Travel insurance on

Arranging travel insurance is simple and easy:

  • You can add travel insurance to your itinerary while you are making your flight booking on
  • You can go to Manage Booking and add travel insurance to your existing flight booking.
  • You can also add travel insurance (any time before your departure date) by contacting Travel Guard at 0800 124 8888.

If you have any questions, please feel free to contact us or visit our FAQ Page.

*This travel insurance product is underwritten by PT AIG Insurance Indonesia.

Special Rates

AIG offers special rates on travel insurance to Singapore Airlines passengers.

These rates are automatically calculated based on your furthest destination (travel within Asia or to the rest of the world) and the duration of your trip.

Traveling with an Infant? If you arrange travel insurance through, your infant will be covered for free!

Summary of benefits

We offer these outstanding benefits and features. Benefits described below are subject to the full Terms and Conditions of this travel insurance policy.


24/7 Emergency Assistance

Round-the-clock assistance for medical emergencies provided by Travel Guard AIG.


Medical & Accident Dental Expenses Incurred Overseas

We cover your medical bills (up to IDR for travel within Asia and up to IDR 2.400.000.000 for travel outside of Asia) if you get sick or encounter an accident while traveling abroad.


Overseas Hospital Income

This benefit provides daily cash payments if you’re confined in a hospital overseas.


Emergency Medical Evacuation & Repatriation

This helps you get back home to your loved ones if something happens to you on your trip.


Hospital Visitation and Compassionate Visit

These benefits help pay to have a loved one visit you if you're confined in a hospital overseas for more than 5 (five) consecutive days and the condition forbids evacuation or your death in overseas and no adult member of your family is with you.

Child Protector

These benefits help pay to your loved child guard to bring your children back home in Indonesia during your hospitalized overseas if no one adult accompany her/him.


Medical Expenses incurred in Indonesia

Takes care of your follow-up medical treatment upon your return to Indonesia.


Accidental Death & Permanent Disablement Benefit

This benefit will provide a lump sum cash payment if you suffer a permanent disability or death due to an accident during your trip.


Travel Inconvenience Benefits

We offer a wide range of travel inconvenience benefits, including:


Travel Cancellation and Travel Postponement

Travel Cancellation covers the non-refundable cost of your trip if you have to cancel or cut your trip short due to insurable reasons such as death in the family or serious injury. Travel Postponement covers additional administrative charges required to reschedule your trip due to insurable reasons such as death in the family or serious injury.


Travel Curtailment and Travel Interruption

Travel Curtailment covers any disruption of your trip causing you to have to return directly from overseas due to insurable reasons such as serious injury or sickness or death in the family. Travel interruption covers the unused portion of your trip if you are hospitalized overseas.


Personal Baggage

Covers the loss of, or damage to, your luggage while you are traveling overseas.


Travel/Flight Delay

Compensates you financially for the time you spend on waiting for a re-scheduled Singapore Airlines flight.


Baggage Delay

Compensates you financially for the inconvenience of waiting for your delayed baggage and allows you to purchase your necessities while abroad or upon your return to Indonesia.


Travel Documents

Assists you to arrange lost travel documents such as passports and entry visas.


Personal Liability Abroad

Covers you against liability to third parties or damage to their property caused by your negligence.


Lifestyle & Value-Add Benefits

Our comprehensive policy also includes these additional benefits & services:

Golf Advantage

Covers damage or loss of golfing equipment


Automatic Extension of Policy Cover

Extends your policy for free if you need to stay longer overseas due to hospitalization or quarantine.


Home Guard

Protects the contents of your home due to fire if it was left vacant for the full duration of your trip.


Rental Vehicle Excess

Pays for the insurance excess of your rental car if you are involved in an accident.

Policy Wording and Benefit Table

The full terms and conditions of the Travel Guard Travel Insurance policy for Singapore Airlines can be viewed or downloaded by clicking here.  You will need Adobe Acrobat to open this document.

Benefits Table

Benefit International Asia
Medical & Accident Dental Expenses Incurred Overseas IDR2,400,000,000 IDR1,200,000,000
Medical Expenses Incurred in Indonesia IDR60,000,000 IDR30,000,000
Overseas Hospital Income IDR18,000,000 IDR12,000,000
Emergency Medical Evacuation & Repatriation Actual Cost Actual Cost
Hospital Visitation & Compassionate Visit IDR30,000,000 IDR12,000,000
Child Protector IDR30,000,000 Not Included
Accidental Death & Permanent Disablement IDR960,000,000 IDR600,000,000
Travel Cancellation & Travel Postponement IDR60,000,000 IDR30,000,000
Travel Curtailment & Travel Interruption IDR60,000,000 IDR30,000,000
Personal Baggage IDR24,000,000 IDR18,000,000
Travel/Flight Delay IDR6,000,000  IDR4,800,000 
Baggage Delay IDR4,500,000 IDR4,500,000
Travel Documents  IDR24,000,000 IDR8,400,000
Personal Liability Abroad IDR1,200,000,000 IDR600,000,000
Golf Advantage  Included in Baggage Included in Baggage
Automatic Extension of Policy Period Included Included
Home Guard IDR30,000,000 IDR24,000,000
Rental Vehicle Excess IDR2,400,000 IDR2,400,000
Cover in the event of terrorism Included Included
Emergency Assistance Included Included

*This travel insurance product is underwritten by PT AIG Insurance Indonesia.
A plan (International and Asia) is automatically offered based on your furthest destination. These regions are defined as:

  • ASIA is defined as travel to Brunei, Cambodia, Laos, Malaysia, the Philippines, Singapore, Thailand, Vietnam, Bangladesh, China, Hong Kong, India, Japan, Korea, Macau, Sri Lanka and Taiwan.
  • INTERNATIONAL is defined as travel to the rest of the world.

All claims will be paid in Indonesia only.

Please note that Travel Guard does not cover travel to Afghanistan, Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, Myanmar, Sudan and Syria.

Travel insurance

* This travel insurance is underwritten by PT AIG Insurance Indonesia, an insurance company registered and supervised by The Financial Services Authority (OJK). Copyright © 2018. All rights reserved.