Singapore Airlines

Transiting in Singapore


While we are excited to welcome you back on board, we are also mindful of the health and safety concerns that you may have. There have been several regulatory changes introduced at Singapore Changi Airport relating to transit. Transit passengers may experience certain restrictions, such as limited movement within the transit area, due to regulations in place. Do note that transit time in Singapore should not exceed 48 hours.

Please also refer to the list of countries passengers may travel from, to connect onto a Singapore Airlines flight and transit through Singapore Changi Airport.

Transit passengers from Hong Kong SAR, China; Macao SAR, China; Mainland China; and Taiwan, China


Please note that Singapore has unilaterally lifted border restrictions with Hong Kong SAR, China; Macao SAR, China; Mainland China; and Taiwan, China. Transit passengers from these countries/regions will not be allowed to enter any shops during the layover at Changi Airport due to regulatory requirements, but may move freely within their designated zone in the transit departure area.
Before you book
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Check eligibility to transit

Only passengers travelling with an airline whose transfer routes have been approved by the Civil Aviation Authority of Singapore (CAAS) will be allowed to transit in Singapore. Transfers between Singapore Airlines, Scoot, Air France, KLM Royal Dutch Airlines, Air Niugini, Garuda Indonesia, Lufthansa, Swiss International Air Lines and Turkish Airlines have been approved by CAAS for transit in Singapore. Transfers to and from flights operated by other airlines, that have not been approved by CAAS are currently not allowed. Please refer to the list of countries passengers may travel from, to connect onto a Singapore Airlines flight and transit through Singapore Changi Airport.

Please ensure your transit in Singapore is booked on a single itinerary. Do check the travel advisories as well to ensure that you meet the requirements of all points in your itinerary.

Please contact your local Singapore Airlines office for further enquiries or assistance.

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Transit routes

To find out if you can transit through Singapore Changi Airport, check our latest list of regulatory-approved itineraries.

Flying from your departure city
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Take a pre-departure Covid-19 PCR test

Travellers, including Singapore citizens and permanent residents, transiting through Singapore will be required to take a pre-departure Covid-19 PCR test within 48 hours of the scheduled departure date of their flight.  

The test must be taken at a recognised or accredited clinic, laboratory or medical facility. Please note that self-administered PCR tests will not be accepted for entry or transit through Singapore. For a smoother check-in process, you should check if the clinic is able to provide a test certificate with a corresponding QR code. This QR code should link to your digital pre-departure test certificate.

View test locations near you >

This requirement does not apply to travellers aged 2 years and below (i.e. born in or after 2019), as well as those who have stayed in lower-risk countries/regions in the last 21 days before departure for Singapore. This currently applies to travellers from Hong Kong SAR, China; Macao SAR, China; Mainland China and Taiwan, China. Please note that while these passengers are exempted from the pre-departure test requirement to transit through Singapore, they may still be required to produce a valid negative Covid-19 PCR test certificate if it is required for entry into their planned destination.

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Complete pre-departure health declaration

You will be screened for signs of illnesses, and asked to declare your health status at your departure airport. If you are exhibiting any symptoms of respiratory illnesses, you will not be allowed on board.

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Proceed to the boarding gate early

Head to the boarding gate early, wait for your boarding group to be called, and practise safe distancing at all times.

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Wear a face mask

You are required to wear a face mask throughout your flight except at meal times. Children under the age of six are exempted from wearing a mask on board. You should know that most airports will also require you to wear a face mask, so do ensure you have one before leaving home.

On board
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Collect your SIA Care Kit

Before boarding the aircraft, collect your complimentary kit containing a face mask, hand sanitiser, and disinfectant surface wipe. ​Do note that a face mask must be worn throughout the duration of your flight except when eating or drinking.

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Changes to your inflight experience

You may notice a few changes to your inflight experience. For greater peace of mind, watch the video to learn more about these specific changes, as well as those that happen behind the scenes including frequent cleaning of inflight surfaces and lavatories using high-strength disinfectants.

 

At Singapore Changi Airport
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Transit Passengers from Hong Kong SAR, China; Macau SAR, China; Mainland China; and Taiwan, China

This section does not apply to transit passengers from countries/regions which Singapore has unilaterally lifted border restrictions. Passengers from these countries/regions will not have to wait for their connecting flight at the transit holding area. While they will not be allowed to enter any shops during the layover at Changi Airport due to regulatory requirements, they may move freely within their designated zone in the transit departure area.

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Medical symptoms

If you have any of the following symptoms: fever, cough, runny nose, sore throat, anosmia or shortness of breath, you will be attended to by medical staff.

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Arriving at Singapore Changi Airport

All transit passengers will be provided with a wristband, which will give them access to the designated transit holding area at Singapore Changi Airport. The wristband will be handed out by ushers after disembarkation. Do be patient and practice safe distancing when disembarking.

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Be ushered to your next boarding gate or transit holding area

All transit passengers will be welcomed by an usher.​

If your transit time is less than 75 minutes, you will directly proceed in groups to your next boarding gate. If your transit time is more than 75 minutes, you will be ushered in groups to a designated transit holding area. Due to regulatory requirements, you will not be able to visit any shops, restrooms, or amenities en route to the next boarding gate or the designated transit holding area.​

The transit holding area (THA) is separated into two zones due to safe management measures required by the authorities. Transit passengers who boarded from or transited through Malaysia, Netherlands, Philippines, Russian Federation, South Africa, United Arab Emirates, United Kingdom and Vietnam will be brought to THA Zone A within the Transit Holding Area and other countries will be in THA Zone B.​

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Rest and relax at your designated transit holding area

Facilities in the transit holding area include comfortable seating, complimentary WiFi and restrooms. All transit passengers will be able to order food from outlets in Changi Airport, which will be delivered to them. Food kiosks and vending machines are also available in Zone B. ​

Do note that you must stay within this designated transit holding area at all times, and remember to keep your face mask on unless you are eating, drinking, or smoking. For duty-free shopping, be sure to pre-order from KrisShop.com at least an hour before your Singapore Airlines flight departs from Singapore to have your purchases delivered to you in-flight.​

​ If you are a PPS Club member, Suites, First Class, or Business Class passenger you can access the premium waiting area where complimentary WiFi, food and drinks are available.​

Transit passengers may wish to note that Aerotel Singapore Transit Hotel, the transit hotel at Changi Airport Terminal 1, and Ambassador Transit Hotel at Changi Airport Terminal 3 are open for bookings . Passengers with a hotel booking will first be ushered to the airport’s transit holding area for verification checks. They will be guided to the transit hotel only after the checks have been completed. They must remain in the hotel throughout their stay. Upon checking out from the hotel, they will be ushered to the transit holding area before their connecting flight.​

Your connecting flight
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Listen out for your boarding call

Around 75 minutes before your flight departs, you will be ushered in groups from the transit holding area to your boarding gate for security screening and boarding. Just like the flight from your departure city, you will be the first group to board the aircraft, regardless of cabin class.

Transit passengers originating from countries/regions which Singapore has unilaterally lifted border restrictions will board the aircraft along with passengers departing directly from Singapore.

Arriving at your destination
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Disembarkation

Passengers who started their journey in Singapore will disembark the aircraft first. Do remember to practise safe distancing in the immigration queues and at the baggage claim area.

 

 

Popular FAQs

Where can I find information about the routes and schedules for flights that transfer through Singapore?

 

For flights that require a transfer through Singapore, can I purchase the tickets via a travel agent or other means, or do I have to book directly with Singapore Airlines?

 

Will premium passengers transiting through Singapore be able to access the SilverKris Lounge (Business Class) at Singapore Changi Airport Terminal 3?

 

Are there safe distancing measures on board?

 

If my original point of departure is not one of the selected cities approved for transit flights, will I still be able to depart from there and transit through Singapore to my final destination?

 

I am departing from a city approved for transit flights, and transiting through Singapore to another destination where I will be catching a connecting flight on another airline to my final destination (e.g. Sydney – Singapore – Frankfurt on Singapore Airlines, and Frankfurt – Zurich on another carrier). Is that allowed?

 

What about customers who enter Singapore through the fast lane arrangements between Singapore and Mainland China? Will they be able to depart from Singapore and travel onwards to another destination?

 

Since both Tokyo (NRT) and Sydney are part of the list of departure cities approved for transit through Singapore, does that mean I can book a return journey and not just a one-way flight?

 

Who can I approach on the ground if I need help?