Singapore Airlines

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COVID-19 Assistance Request Form

Customers may use this form to request for a refund, make changes to their bookings (with rebooking fees waived), or submit a Covid-19 related query on their flights.
For travel information on Covid-19, please click here.

News alerts

08 Jun 2023

Scheduled maintenance on singaporeair.com

23 Mar 2023

Advisory on phishing scams and good cybersecurity practices

12 Nov 2022

Restrictions on carriage of duty-free alcohol, liquids, aerosols, and gels from Singapore to European Union destinations

24 Aug 2022

Update on mask-wearing policy on Singapore Airlines flights

22 Mar 2022

High Volume of Customers at SIA Service Centre at ION Orchard