Travel Insurance Customer Service & Claims
Below are some useful contact details for your information:
Emergency medical assistance hotline
For emergency assistance, please call our 24-hour emergency assistance hotline at +60 (3) 2772 5594.
Dedicated customer service hotline
For insurance-related enquiries, or changes to your policy, please e-mail firstname.lastname@example.org or call our customer service hotline at 1800 009 925.
For a list of frequently asked questions, please visit our FAQ page.
Filing a claim
Click here for detailed procedure for filing a claim online.
This insurance is underwritten by AIG Australia Insurance Limited, ABN 93 004 727 753 AFSL 381686. Copyright © 2019. All rights reserved.