Singapore Airlines

Travel Information Centre


Last updated 23 November 2022, 14:35hrs (GMT +8)

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Quantine-free travel into Singapore

Discover new experiences and explore all the things you love on your next trip to Singapore — without any quarantine requirements if you are fully vaccinated against Covid-19. Learn more here.



Find out everything you need to know to book with confidence and travel safely.


Know before you book

Latest travel advisories
Travel advisories

Always check the latest travel advisory before your trip as entry requirements may change at short notice.

Check advisories

Transiting in Singapore
Transiting in Singapore

Learn about transiting and lounge access in Singapore Changi Airport. 

Find out more

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Rebook with flight credits

Tickets issued on or before 15 March 2020 are eligible for flight credits. These credits may be used to book flights up till 31 December 2022.
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Find out more

Travel safely with us
Travel safely and seamlessly 

Learn about our digital innovations and safety measures in place to ensure an easier, safer, and smoother journey for you.

Find out more

KrisFlyer Elite and PPS Club status extension
KrisFlyer Elite and PPS Club status extension

We will automatically extend KrisFlyer Elite and PPS Club statuses for memberships expiring from March 2022 through to February 2023. Find out more about other membership initiatives below.

PPS Club    |    KrisFlyer Elite



Booking changes or refunds

All bookings made on or before 31 July 2022 are covered by our complimentary rebooking policy. This means you can make one complimentary change with no rebooking fee, although a fare difference may apply.

Please note that any date change must be made within a year of your ticket’s date of issue, and any cancellations will be subject to the ticket’s fare conditions.

If you booked your flight through a travel agency or partner airline, please contact them directly for assistance.

Change or cancel your booking

 
Change flight or travel dates
Change flight or travel dates

Change your flight or travel dates online via Manage Booking.

Manage Booking

Assistance Request Form
Other booking-related assistance

If you are unable to make changes via Manage Booking or if your flights were redeemed or upgraded using miles, send us your booking change or refund request through the Assistance Request Form.

Assistance Request Form

Popular FAQs

If my flight was cancelled can I get a refund?

 

How do I know if my ticket is eligible for flight credits?

 

How do I find out the value of my flight credits or how much my ticket is worth?

 

How can I use my flight credits and bonus flight credits?

 

 

View all FAQs