Singapore Airlines

United Kingdom - English
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COVID-19 Assistance Request Form

Customers may use this form to request for a refund, make changes to their bookings (with rebooking fees waived), or submit a Covid-19 related query on their flights.
For travel information on Covid-19, please click here.

News alerts

24 Mar 2023

Flight cancellations due to planned strikes at German airports on 26 and 27 March 2023

23 Mar 2023

Advisory on phishing scams and good cybersecurity practices

21 Mar 2023

PPS Connect and SMS services undergo scheduled maintenance

12 Nov 2022

Restrictions on carriage of duty-free alcohol, liquids, aerosols, and gels from Singapore to European Union destinations

24 Aug 2022

Update on mask-wearing policy on Singapore Airlines flights

22 Mar 2022

High Volume of Customers at SIA Service Centre at ION Orchard