Singapore Airlines

Covid-19 Information Centre

Last updated 28 Oct 2020, 19:00hrs (GMT +8)

Amid the Covid-19 outbreak, we understand that many of our customers are concerned about their travel plans. This page will provide you with all you need to know about travelling during this challenging time.

Find out what your options are

If you do not wish to travel on your original booked dates


If you intend to travel on your original booked dates


If you have kept your ticket open-dated due to Covid-19


If your flight was cancelled by Singapore Airlines or SilkAir


If you are ready to use your flight credits to rebook


If you wish to make a new booking




We are offering SGD 75 or more in bonus flight credits to thank you

If you have a fully unused adult fare ticket and choose to retain its value in the form of flight credits, you will be eligible for bonus flight credits between SGD 75 and SGD 500 when you rebook.

Learn more




Popular FAQs

How long will it take for me to get my refund?


How do I know if my current ticket is eligible for flight credits?


Will I be charged a cancellation fee if I request for a refund?



View all FAQs