Alternatively, you can choose to text or access the internet on board via data roaming.
Inflight Wi-Fi
The convenience of inflight connectivity is offered on all our aircraft except for Boeing 737-800 NG.
Complimentary Wi-Fi
Unlimited complimentary Wi-Fi is offered to passengers travelling in Suites, First Class, Business Class, PPS Club members, and supplementary cardholders. Complimentary Surf session is available for Krisflyer members in Premium Economy and Economy Class.
If you are a KrisFlyer of PPS Club member travelling on Suites, First Class, Business Class, your complimentary Wi-Fi allowance will be based on your class of travel.
Complimentary Wi-Fi Allowance | |||
PPS and supplementary card holders | KrisFlyer member | Non-KrisFlyer member | |
---|---|---|---|
Suites / First Class | Unlimited | ||
Business Class | Unlimited | Unlimited | |
Premium Economy | 3-hour Surf Plan |
Not applicable.
Join KrisFlyer and enjoy Wi-Fi onboard!
|
|
Economy Class | 2-hour Surf Plan |
Suites/First Class
Unlimited Wi-Fi
Business Class / PPS Club members and supplementary cardholders
Unlimited Wi-Fi
PPS Club members and supplementary cardholders in Premium Economy and Economy Class
Unlimited Wi-Fi
KrisFlyer members in Premium Economy
3-hour Surf Plan
KrisFlyer members in Economy Class
2-hour Surf Plan
Non-KrisFlyer members in Premium Economy and Economy Class
Not applicable
Join KrisFlyer member to enjoy 2hours Chat in-flight!

Here’s how you can enjoy your Complimentary Wi-Fi:
1. Add membership details
Enter your PPS Club or KrisFlyer details when you book your flight, via Manage Booking, at the airport check-in kiosk, or check-in counter.
2. Connect to ‘KrisWorld’
When you’re at cruising altitude on board a Wi-Fi-enabled aircraft, connect to the ‘KrisWorld’ Wi-Fi network on your device while in flight mode.
3. Claim complimentary access
Visit www.singaporeair-krisworld.com on your browser, select ‘Complimentary Access’ and fill out the details.
Wi-Fi plans
To enjoy data on board our Wi-Fi-enabled aircraft, purchase a plan that fits your needs. We offer four different plans, depending on whether you prefer time-based or data-based plans.
Do note that a purchased Wi-Fi plan is only valid on the flight sector on which the purchase was made. For example, a price plan purchased on SQ12 from Singapore to Tokyo (Narita) cannot be used on the next sector of the same flight from Tokyo (Narita) to Los Angeles.
Plan
Price
Chat (2 hours)
Optimised for text-only messaging on chat apps, e.g. WhatsApp, WeChat, Line, Viber, Facebook messenger, iMessage and InstaChat. This plan cannot be paused.
USD 3.99
Pro (100MB)
Great for web browsing and emails.
USD 9.99
Premium (200MB)
Ideal for keeping up with work.
USD 15.99
Surf (3 hours)
Perfect for web surfing and staying connected. This plan cannot be paused.
USD 15.99
Plan
Chat (2 hours)
Optimised for text-only messaging on chat apps, e.g. WhatsApp, WeChat, Line, Viber, Facebook messenger, iMessage and InstaChat. This plan cannot be paused.
Price
USD 3.99
Plan
Pro (100MB)
Great for web browsing and emails.
Price
USD 9.99
Plan
Premium (200MB)
Ideal for keeping up with work.
Price
USD 15.99
Plan
Surf (3 hours)
Perfect for web surfing and staying connected. This plan cannot be paused.
Price
USD 15.99

- Enable low data/power mode
- Avoid bandwidth intensive activities such as streaming, gaming and transferring sizable files
- Disable media auto-download
- Pause Wi-Fi session if device is left idle (only data-based plan can be paused)
- Disable software/app update, cloud backups, and background app refresh
Inflight Texting (SMS) and Data Roaming
Once you’re at cruising altitude on board a Wi-Fi-enabled aircraft, you can connect to the internet via your mobile phone network if your operator has a roaming agreement with Aeromobile or OnAir.
Do note that charges will apply when you’re using mobile data roaming. These charges are determined by your mobile operator, and will be reflected in your mobile phone bill.
Here’s how you can use mobile data roaming on board:
1. Connect to Aeromobile/OnAir
Turn off flight mode, enable roaming, and connect to the ‘Aeromobile’ or ‘OnAir’mobile network.
2. Wait for an SMS
You’ll receive a welcome message to notify you that mobile services are available.
3. You’re connected!
You can now send and receive text messages, emails, and browse the internet on your device.
If you are a M1, Singtel, or Starhub mobile customer, you can enjoy unlimited data roaming with AeroMobile and OnAir at the following promotional rates:
Singtel | SGD 29 for 24 hours |
---|---|
StarHub, M1 | SGD 25 per day* *Please note that the timer resets daily at 00:00 hours (Singapore time, GMT +8) |
Singtel
SGD 29 for 24 hours*
StarHub, M1
SGD 25 per day*
*Please note that the timer resets daily at 00:00 hours (Singapore time, GMT +8)