Redeem tickets via KrisFlyer Experiences

KrisFlyer Experiences Category

KrisFlyer miles

KrisFlyer miles with secured concert ticket
when booking a flight ticket to Singapore
from Singapore Airlines Holidays

CAT 1 Concert Ticket

42,000 miles

42,000 miles + purchase of flight ticket to Singapore

CAT 2 Concert Ticket

38,000 miles

38,000 miles + purchase of flight ticket to Singapore

CAT 3 Concert Ticket

32,000 miles

32,000 miles + purchase of flight ticket to Singapore

CAT 4 Concert Ticket

38,000 miles

38,000 miles + purchase of flight ticket to Singapore

CAT 5 Concert Ticket

30,000 miles

30,000 miles + purchase of flight ticket to Singapore

CAT 6 Concert Ticket

26,000 miles

26,000 miles + purchase of flight ticket to Singapore

 

Visit KrisFlyerExperiences.comExternal Link on 20 March 2025, from 12:00hr (GMT+8) to redeem your tickets. Tickets can be redeemed as single tickets or in pairs for each transaction.

Redemptions will open at 12:00hr (GMT+8)  for PPS Club members, Solitaire PPS Club supplementary cardholders, and KrisFlyer Elite Gold members.

All other KrisFlyer members (i.e. KrisFlyer and KrisFlyer Elite Silver members) may redeem their miles for tickets from 15:00hr (GMT+8).

STEPS TO PURCHASE FLIGHT TICKET FROM HONG KONG TO SINGAPORE WITH SINGAPORE AIRLINES HOLIDAYS AND REDEEM TICKETS WITH MILES

Step 1: Submit the Registration Form

Registration period:

10 March 2025, 11:00hr to  

14 March 2025, 13:00hr (GMT+8) 

Register your interest by submitting this Registration Form with the following information by 14 March 2025, 13:00hr (GMT+8).

 

  • Passenger’s full name

  • KrisFlyer membership number

  • Passenger’s contact number

  • Passenger’s email address

  • Number of redeemed ticket(s)

  • Preferred concert date and ticket category 

  • Expected departure date

  • Expected return date

Step 2: Receive confirmation from Singapore Airlines Holidays

A representative from Singapore Airlines Holidays will reach out to you within 24 hours to finalise your flight ticket from Hong Kong to Singapore.

 

Please ensure you have sufficient KrisFlyer miles to redeem the concert ticket(s).

Step 3: Receive the designated link to KrisFlyerExperiences.com via email to redeem your concert ticket 

From 20 March 2025, 12:00hr (GMT+8)

After verifying your flight ticket purchase and KrisFlyer miles balance, you will receive an email sent to the email address in your KrisFlyer profile, which contains the exclusive link to KrisFlyerExperiences.com to redeem your concert ticket(s). You will be able to redeem your concert ticket from 20 March 2025, 12:00hr (GMT+8).

 

Only eligible KrisFlyer members will receive the confirmation email for redemption.

 

KrisFlyer members will receive a confirmation email upon successful redemption.

Step 4. Receive a confirmation email to generate your E-Tickets in your Ticketmaster account

By end-April 2025

KrisFlyer members with successful redemption(s) will receive an email sent to their KrisFlyer registered email address containing the instructions to generate your E-Tickets in the Ticketmaster accounts.

Click here for KrisFlyer Presale and KrisFlyer Experiences Terms and Conditions.

Ensure that you submit your KrisFlyer account details accurately via the Registration Form by 13 March 2025, 23:59hr (GMT+8).  

Check that you are subscribed to KrisFlyer and Singapore Airlines Group Promotions Email Communications in your KrisFlyer profile by 13 March 2025, 23:59hr (GMT+8).

(To check or update your communication preferences, click here and scroll down to "Email Communication. Check the 'KrisFlyer and Singapore Airlines Group Promotions" checkbox and click "Save")

Tickets must be purchased from the Ticketmaster website using a valid Mastercard credit or debit card only.

Yes, each member may purchase up to 6 tickets per transaction for family and/or friends.

The seatmap will be available from 18 March 2025, 10:00hr (GMT+8) on Ticketmaster.sg.  

Please check the Spam/Junk folder in your KrisFlyer registered email address.

Please also confirm that you are subscribed to KrisFlyer and Singapore Airlines Group Promotions Email Communications on your KrisFlyer profile by 13 March 2025 23:59hrs (GMT+8).

No, each eligible KrisFlyer member will only receive one (1) access code to the KrisFlyer Presale.

No, the Pre-sale registration period is strictly between 10 March 2025 12:00hr to 13 March 2025 23:59hr (GMT+8).  

Tickets will be availabe in your Ticketmaster account within 24 hours of your purchase. Log in to your Ticketmaster account view your E-Tickets. 

The price of the concert tickets range from SGD148 to SGD368 per person, and will be available across 9 ticket categories.

No, all KrisFlyer Experiences must be redeemed in full using KrisFlyer miles only.

No, the redemption must be made in full using KrisFlyer miles from individual accounts.

No, the experience must be redeemed in full using KrisFlyer miles only.

KrisFlyer members may redeem up to six (6) tickets across all ticket categories and show dates, and either as single tickets or in pairs per redemption transaction. Please confirm your preferred number of tickets before completing the redemption. 

The seatmap will be available from 18 March 2025, 10:00hr (GMT+8) on Ticketmaster.sg.

You may refer to the seatmap on Ticketmaster.sg for the category breakdown. Seat selection within the respective seat category will not be available for tickets redeemed via KrisFlyer Experiences. Best available seats will be assigned by Ticketmaster Singapore.

Members who have successfully redeemed the experience will receive an email from KrisFlyer closer to the concert date, with instructions to retrieve their Print-At-Home (or PAH E-tickets) in their verified Ticketmaster Singapore account. Your seat(s) will be shown on the E-ticket(s).

You will receive an email from KrisFlyer closer to the concert date, with instructions to generate your E-Tickets on Ticketmaster.sg. 

No. The lead redeemer’s name will be indicated on all tickets however he or she need not be present upon entry.

You will receive an email sent to the email address registered to your KrisFlyer account, with the stated number of miles deducted, after your redemption is completed successfully. You may also log in to your profile to view your latest account balance. 

No, there are no waitlist options available for this experience.  

No, miles redeemed for this Experience are strictly non-refundable. 

No, miles redeemed for this Experience are strictly non-refundable. 

Solitaire PPS Club Life members, Solitaire PPS Club members, Solitaire PPS Club supplementary cardholders, PPS Club members and KrisFlyer Elite Gold members can redeem miles for the concert tickets from 12:00hrs (GMT+8).

KrisFlyer and KrisFlyer Elite Silver members can redeem miles for the concert tickets from 15:00hrs (GMT+8).