Singapore Airlines

suppcard

Preferential treatment wherever you go

As a Solitaire PPS Club supplementary cardholder, you are accorded a greater level of personalised service and several of the same privileges as your principal Solitaire PPS Club member.

Exclusive lounge access

Access to an extensive network of lounges

Relax in comfort at more than 1,000 lounges around the world, even when you fly in Premium Economy or Economy Class with Singapore Airlines, SilkAir, Virgin Australia, Virgin Atlantic, Vistara, Star Alliance or Star Alliance Connecting Partner airlines.


UPDATE: Lounges may be temporarily closed due to Covid-19 safety precautions. For more details on SilverKris Lounges, please click here. For more details on SilkAir lounges, please click here. For more details on other airlines’ lounges, please refer to their official websites.

If you are transiting in Singapore Changi Airport, you will be brought to the designated transit holding area.


When you fly on:Enjoy access to:
Singapore Airlines or SilkAir The First Class area of the SilverKris Lounge, together with a guest who is also departing on Singapore Airlines or SilkAir on the same day.
SilkAir SilkAir lounges, together with a guest who is also departing on Singapore Airlines or SilkAir on the same day.
Singapore Airlines;
a Star Alliance airline;
or a Star Alliance Connecting Partner airline
Over 1,000 Star Alliance Gold lounges worldwide, together with a guest who is also departing on Singapore Airlines or a Star Alliance airline on the same day.

If you are travelling on a Star Alliance Connecting Partner airline, lounge access is applicable only if your itinerary includes a transfer to/from the Star Alliance Connecting Partner and Star Alliance airlines.
Virgin Australia Virgin Australia operated lounges in Australia, together with a guest who is also departing on Virgin Australia on the same day.
Virgin Atlantic Virgin Atlantic Clubhouses, when departing on Virgin Atlantic. This benefit does not extend to any guests or travelling companions.
Vistara Vistara lounge in New Delhi, India, together with a guest who is also departing on Vistara on the same day.

1The SilverKris lounge at Changi Airport in Singapore is not a designated Star Alliance Gold lounge. Enjoy access to the KrisFlyer Gold Lounge instead.


For codeshare flights, the lounge access policy of the operating airline applies.


Plaza Premium lounge

Access to the Plaza Premium Lounge

Enjoy access to the Plaza Premium Lounge when you land at London’s Heathrow Airport Terminal 2 on SQ306 or SQ322. Simply present your boarding pass and Solitaire PPS Club membership card.


This privilege excludes guests. 


UPDATE: The Plaza Premium Lounge is temporarily closed.


Extra check-in baggage allowance

When you and your immediate family members fly on Singapore Airlines or SilkAir, you can check in an extra 30kg in Economy Class, 35kg in Premium Economy Class, 40kg in Business Class and 50kg in First Class or Suites2.


The piece concept applies to and from North and South America. This means you can check in four bags of up to 32kg each in Business Class, First Class and Singapore Airlines Suites. In Premium Economy and Economy Class, you can check in four bags of up to 23kg each to the USA.


You’ll also get extra baggage allowance on Virgin Atlantic, Virgin Australia, Vistara, Star Alliance, and Star Alliance Connecting Partner airlines.


When you fly on:Check in:
Star Alliance and Star Alliance Connecting Partner airlines One extra bag to North and South America, and 20kg (or 44lbs) to any other destination.
If you are travelling on a Star Alliance Connecting Partner airline, extra baggage allowance only applies if your itinerary includes a transfer to/from the Star Alliance Connecting Partner and Star Alliance airlines.
Virgin Atlantic One extra bag of up to 23kg
Virgin Australia3 (domestic and short-haul international flights) Two extra bags of up to 32kg for Business or Premium Economy Class passengers, and up to 23kg for Economy Class passengers
Virgin Australia3 (long-haul international flights) One extra bag to the USA, and an extra 20kg to any other destination
Vistara4 Extra 10kg to any destination

Conditions apply when flying on multiple airlines. Find out more


2You can check in luggage with a maximum weight limit of up to 32kg per piece, when you travel with Singapore Airlines and SilkAir. If you’ve any items above 32kg, it will not be accepted as checked baggage and may have to be re-packed or transported as cargo. Find out more


3 On interline or codeshare flights with Singapore Airlines or SilkAir, the Singapore Airlines or SilkAir baggage allowances apply.


4On interline or codeshare flights with Singapore Airlines, Singapore Airlines extra check-in baggage allowances apply.


star alliance gold

Star Alliance Gold

Enjoy the Star Alliance Gold status, which entitles you to worldwide recognition when you fly to more than 1,300 destinations with our Star Alliance partner airlines. Seamless travel has never been easier.

 




Your Star Alliance Gold status entitles you to these travel benefits when you fly with our Star Alliance partner or Star Alliance Connecting Partner* airlines:


- Priority airport check-in
- Extra baggage allowance
- Gold Track (Priority Security & Immigration)^
- Airport lounge access
- Priority boarding
- Priority baggage handling
- Priority reservations waitlist
- Priority airport stand-by
- Complimentary upgrade to Business First Class on the Heathrow Express~


^To see where Gold Track (Priority Security & Immigration) is available, visit www.staralliance.com/gold-track

 

~ Subject to seat availability. For more information, please click here.


*Only applicable if your itinerary includes a transfer to/from a Star Alliance Connecting Partner and Star Alliance airlines, and if the benefit is offered by the Star Alliance Connecting Partner.


> Learn more


Guaranteed reservation

Guaranteed reservation

You’ll always have a seat in Economy Class on Singapore Airlines or SilkAir. Simply make your request with your nearest Singapore Airlines or SilkAir office or hotline, at least 24 hours before your flight, even if you’ve booked through a travel agent or another airline.


Applies to the highest booking (Y booking class) only. Not applicable to award flights, or codeshare flights operated by other airlines. Specific seat selection is not available.

UPDATE: This benefit is temporarily unavailable until further notice. 


Seat selection privileges

Seat selection privileges

Enjoy complimentary Extra Legroom, Forward Zone or Standard Seats when you fly in Premium Economy Class or Economy Class on Singapore Airlines, and Economy Class on SilkAir. Your companions in the same booking will also enjoy complimentary Forward Zone or Standard seats when you fly together in Economy Class on Singapore Airlines or SilkAir.


Subject to availability of seats at the point of booking and/or seat selection. Available on singaporeair.com only.


Priority reservation waitlist

Priority reservation waitlist

If you’re waitlisted on Singapore Airlines, SilkAir or a Star Alliance airline, you’ll get priority for the seat if someone doesn’t make the flight. The same applies to your immediate family members if they’re flying with you.


This benefit does not apply to flights where the waitlist is closed.


Priority redemption

Priority redemption

You will be given priority to Saver Awards flight availability.


Priority airport standby

Priority airport standby

If you need to fly at the last minute and can’t get a confirmed reservation, you’ll be given priority on airport standby lists for Singapore Airlines, SilkAir, Star Alliance, and Star Alliance Connecting Partner* airline flights.


Not applicable to award tickets and flight upgrades.


* Only applicable if your itinerary includes a transfer to/from a Star Alliance Connecting Partner and Star Alliance airlines.


Priority airport check-in

When you fly in Business Class, Premium Economy or Economy Class, you’ll continue to enjoy priority service at these check-in counters. The same applies to your immediate family members if they’re flying with you.


When you fly on:Check in at the:
Singapore Airlines or SilkAir Business Class counter
A Star Alliance airline Star Alliance Gold counter
A Star Alliance Connecting Partner airline Business Class counter
Virgin Atlantic Upper Class counter
Virgin Australia Priority Check-in counter
Vistara Business Class counter

Priority boarding

Priority boarding

You’ll be invited to board the plane before other passengers, even when you travel in Premium Economy or Economy Class.


Priority baggage handling

Priority baggage handling

Your baggage will be given priority handling, even when you travel in Premium Economy or Economy Class. So will the bags of your immediate family members if they’re flying with you.


Priority immigration and security

Priority immigration and security

Speed through the airport at even more hubs around the world.


Seat and meal preferences

Seat and meal preferences

We’ll do our best to reserve the seat type you prefer and serve your favourite meals on Singapore Airlines and SilkAir. Simply log in to select your preferences.


Complimentary magazines and newsletters

Get access to the e-magazine version of Priority, an exclusive quarterly lifestyle and travel magazine, as well as Lifestyle Privileges, complete with special offers from around the world, when you log in to your membership account via our website.

When you subscribe to PPS Club News, you’ll also have the latest promotions from our world-class partners in your email inbox every two months.

View a special preview of the Priority Magazine now.


PPS Connect

PPS Connect

Whenever you need assistance, simply send a text message to +65 9184 8888 with “PPS<10-digit PPS Club membership number>”, and a PPS Club Coordinator will call you back as soon as possible.


We are currently working to allow you to request a callback using the SingaporeAir mobile app.


Carrier charges may apply.


Waived or discounted service fees

Waived or discounted service fees

Pay less, or nothing at all on many KrisFlyer services – including changing your redemption nominees for free.


Overseas Emergency Medical and Travel Accident Insurance

Provided by AIG Asia Pacific Insurance Pte Ltd, you’re covered for accidents and medical emergencies that happen whenever you’re in another country.


For details of the policy or to get a claim form, please log in with your PPS Club membership number and PIN or call the toll-free AIG hotline at (65) 6339 9959.


Worldwide Emergency Assistance

This service provided by AXA Assistance, includes:


• Emergency personal cash advance
• Emergency travel assistance
• Access to an interpreter and legal assistance
• Emergency communication with your family
• Guarantee of hospital admission
• Medical referral assistance
• Travel assistance for one family member, if you’re in a medical emergency
• Return to the country where you work, after recovery


For more information, please call the dedicated 24-hour hotline at (65) 6388 6888.


Full terms and conditions are found in the policy document here.


 > See an overview of all your Solitaire PPS Club supplementary cardholder membership privileges.