Singapore Airlines offers KrisWorld, one of the world’s most extensive in-flight entertainment systems. KrisWorld features thousands of hours of content including the latest international and Asian films, television series, music albums, podcasts and games across multiple languages, with content refreshed regularly. On aircraft equipped with personal screens, each seat has its own touchscreen display. Passengers can also connect personal devices to the entertainment system via the Singapore Airlines mobile app on certain aircraft.

Singapore Airlines offers in-flight Wi-Fi connectivity on most of its long-haul aircraft, including the Airbus A380, Boeing 777-300ER, Airbus A350-900 and Boeing 787-10. Wi-Fi plans can be purchased on board using a credit or debit card, or pre-purchased before your flight via the Singapore Airlines website. Plans are available in different data allowances to suit varying needs, from light messaging and email to more data-intensive browsing. Availability may vary by route and aircraft type.

Power sockets and USB charging ports are available at seats across most Singapore Airlines long-haul aircraft. Business Class and First Class seats are typically equipped with AC power outlets and USB-A and USB-C ports, while Economy Class and Premium Economy seats on most aircraft include USB charging capability. The availability of specific power options depends on the aircraft type operating your route. You can check seat features on the Singapore Airlines website under the aircraft and seat information sections before your flight.

Yes, Singapore Airlines offers a range of special meals to accommodate dietary, religious and medical requirements. Available options include vegetarian, vegan, gluten-free, low-calorie, diabetic, fruit, halal, kosher, Hindu, Jain and child meals, among others. Special meals must be requested at least 24 hours before departure through the Manage Booking function on the Singapore Airlines website or app, or by contacting Singapore Airlines reservations. Once requested, special meals are confirmed and delivered to your seat before the general meal service.

Singapore Airlines operates two dedicated lounge brands at Singapore Changi Airport: the SilverKris Lounge and the KrisFlyer Gold Lounge. SilverKris Lounges are located in Terminals 1, 2 and 3 for Business Class and First Class passengers, as well as PPS Club members. The KrisFlyer Gold Lounge is available for KrisFlyer Elite Gold members and Star Alliance Gold cardholders travelling in Economy or Premium Economy. All lounges offer dining, beverages, shower facilities, quiet rest areas and workspaces.

Singapore Airlines provides lounge access for eligible passengers at many international airports where it operates. Business Class and First Class passengers, as well as qualifying KrisFlyer Elite and Star Alliance Gold members, can typically access partner lounges or Singapore Airlines dedicated facilities at major outstations. The lounge available varies by airport, terminal and partner arrangements. Details of lounge access at your specific departure airport can be found under the Lounges section of the Singapore Airlines website by entering your departure city.

Singapore Changi Airport is regularly ranked among the world’s best airports and offers a wealth of facilities for transit passengers. Depending on the terminal, you can explore indoor gardens, enjoy diverse dining options across all price ranges, shop at duty-free and retail stores, use shower and rest facilities and relax in designated rest zones. For longer layovers, eligible transit passengers can visit the Jewel Changi Airport complex. Singapore Airlines also offers the Free Singapore Tour for qualifying transit passengers, allowing you to explore the city between flights.

If your journey is booked as a single Singapore Airlines itinerary with a connection in Singapore, your checked baggage will normally be transferred automatically to your onward flight. You do not need to collect and recheck your bags. On arrival in Singapore, follow the signs for transit passengers and proceed to your departure gate, where Singapore Airlines and Changi Airport staff are available to assist. If you have a longer layover, you can explore the airside facilities or, for eligible passengers, access the SilverKris or KrisFlyer Gold Lounges before your next flight.

Singapore Airlines recommends arriving at the airport at least two to three hours before the scheduled departure time for international flights, and at least 90 minutes before for regional flights. Check-in counters typically open three hours before departure, and gates generally close 20 to 30 minutes before the scheduled departure time. Arriving early gives you time to complete check-in, drop off baggage, clear security and immigration, and access lounge facilities or airport amenities before boarding.

Yes, Singapore Airlines allows passengers to select seats in advance. After completing your booking, you can choose your preferred seat through the Manage Booking function on the website or app, or during the online check-in process. Seat selection may be complimentary or subject to a fee depending on your cabin class, fare type and KrisFlyer membership tier. Business Class and First Class passengers, as well as KrisFlyer Elite members, generally enjoy complimentary advance seat selection. Seat maps are available to view before making your selection.

Singapore Airlines online check-in opens 48 hours before the scheduled departure time and closes 1 hour and 30 minutes before departure for most routes. You can check in through the Singapore Airlines website or mobile app, select or change your seat, confirm meal preferences where applicable and obtain your boarding pass. Some routes or airports may have different check-in deadlines, so it is worth checking your booking confirmation for the specific times applicable to your journey.

You can manage your Singapore Airlines booking through the Manage Booking function on the website at singaporeair.com or via the Singapore Airlines mobile app. From Manage Booking, you can view and change your flights (subject to fare conditions and availability), update passenger details, request special meals, select seats, add extra baggage, request upgrades and download or resend your itinerary. For complex changes or assistance not available online, you can contact Singapore Airlines via the contact centre in your country.

KrisFlyer is the frequent flyer programme of Singapore Airlines, offering members the ability to earn and redeem miles on Singapore Airlines, Scoot and over 25 Star Alliance partner airlines, as well as through a wide range of non-airline partners including hotels, car rentals, credit cards and lifestyle brands. Membership is free to join. As members accumulate miles, they can achieve Elite Silver or Elite Gold status, unlocking benefits such as priority check-in and boarding, additional baggage allowances, lounge access, complimentary upgrades and bonus mile earning. Miles can be redeemed for Award tickets, cabin upgrades, partner hotel stays and more.